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puzzleYOU UK
Reviews:

834 reviews in the last 12 months24,339 total reviews  

4.77
Excellent

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Most relevant positive review

16 Nov 2023
 Verified review
I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.

Most relevant negative review

27 Dec 2023
 Verified review
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly. Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK

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14 Oct 2024
 Verified review
Everything was so easy to do. Add photos. Shipping was efficient etc. when there was an issue with the address (my fault), it was rectified quickly and we re-addressed to a UPS location easily. Only one thing just came to mind, I was trying to add photos in the appropriate position on my iPad but it was very difficult. However using the PC/Laptop on the Windows browser was so much easier and easier to adjust the position. Not sure if it was just 'User' aka Me that was the issue or just not my iPad compatible. Greatly received. Thanks
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7 Oct 2024
 Verified review

Not received order

PuzzleYou were quick to complete my order & send out on 25th Sept no problems, but unfortunately I am still awaiting delivery of it due to the courier company (UPS) failing to deliver on 3 separate occasions when they said they would !!! I have contacted PuzzleYou today via email informing them of the situation.
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4 days ago
 Verified review
Clarity of website and instructions. It was easy to create a puzzle to fit one's liking and needs. and the result was excellent! Delivery was prompt with regular communication . Thank you. The recipients will be delighted. A perfect present!
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18 Oct 2024
 Verified review
The whole experience from start to finish was brilliant. The site was easy to use and order from. The puzzle arrived in a few days and I was kept updated for its entire journey. The end product is second to none!
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18 Oct 2024
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The puzzles are such good quality . I have enjoyed hours of relaxation with all the puzzles they have made me over the years and it is so satisfying putting together a picture of somewhere I know and love .
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7 Oct 2024
 Verified review
The ordering process was nice and easy and the communication was great. I can't give it a 5 as I haven't seen the actual product myself because it is an advent gift that was sent directly to the recipient.
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9 Oct 2024
 Verified review
Ease of ordering, great unique idea, excellent communication all the way through Only disappointment was opening the box it’s not really a surprise you have to undo It all out the flaps over each day
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17 Oct 2024
 Verified review
The reproduction of the photo to jigsaw was very good. Unfortunately I spelt the place name wrong & e mailed immediately to change it but was told it was too late to alter it.
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11 Oct 2024
 Verified review
I think I’ve chosen a unique gift for someone who is difficult to buy for, yet loves puzzles. So a puzzle photo from one of their lovely holidays was a good choice
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16 Oct 2024
 Verified review
Despite the order being set up in Germany it arrived in a reasonable time, even allowing the time taken to produce the puzzle
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11 days ago
 Verified review
The puzzle are brilliant quality and the picture are really clear. I've bought 3 Christmas countdown calendars as present.
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12 days ago
 Verified review

Fantastic service

Lots of styles to pick from, very user friendly, fast efficient service and great quality what more could you ask for.
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5 Oct 2024
 Verified review
A wonderful gift for a special birthday. It arrived quickly and was well packaged so the jigsaw box was undamaged.
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11 Oct 2024
 Verified review
Puzzle of good quality but delivery in UK very poor from it arriving in England waited two long must improve
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12 days ago
 Verified review
Excellent service and a very high quality product. Would definitely recommend and buy from them again.
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12 Oct 2024
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Excellent

Easy to follow ordering process. Very prompt delivery and in good order. Excellent product as a gift.
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5 Oct 2024
 Verified review
I have now bought a few puzzles and always been very happy. Excellent quality and fast delivery.
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12 days ago
 Verified review
Lovely puzzle, quick delivery. Would have no hesitation in ordering from here again.
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16 Oct 2024
 Verified review
Fantastic service, quality puzzles every time, great reproductions from photographs.
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5 days ago
 Verified review
It's a present for a friend. Picture looked good and delivery was quick.
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