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Review summary
Customers consistently praise the high quality of the puzzles, noting vibrant images, sturdy pieces, and impressive packaging. The fast and reliable delivery is frequently highlighted, with many orders arriving sooner than expected. Customers also appreciate the intuitive website and easy ordering process, which simplifies the creation and purchase of personalized puzzles. The puzzles are often described as unique, sentimental gifts, and the ability to customize them with personal photos and messages is highly valued. Additionally, customer service receives positive feedback for being responsive, helpful, and quick to resolve issues. Packaging is often commended for its robustness and attractive presentation. Some customers mention issues with puzzle frames not fitting perfectly, and a few report problems with packaging, such as damage or unwanted branding.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewspuzzleYOU UK
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Verified
This puzzle was for a very special friends children who have been through a difficult time recently , and that picture reminds them of a very special time recently we had. They love jigsaw puzzles and it was very fitting to send this over to Greece for them. It arrived a few days ago and they couldn’t believe I had it done for them . From ordering the puzzle to receiving it was very efficient .
Verified
Absolutely love this product. My daughter lives in a different country to me now she is married and grown up. I use this to do an advent calendar for her so she gets to see family from home and things we enjoyed together at that special family time of year. We both miss each other so much and she loves these puzzles she looks forward to opening a new section every day. Thank you for this. This is last years, already ordered this years with more pictures on it!
Verified
Excellent Quality and Beautiful Personalised Puzzle!
I’m very happy with my personalised photo puzzle! The quality is excellent, and the finished product fully meets my expectations. The photo looks great, and the puzzle turned out exactly as I had hoped. I’m really pleased with my purchase and would definitely recommend it to others. Thank you for such a lovely product!
Verified
I could not have been happier with my personalised jigsaw puzzle. I bought it for my friend’s 70th birthday. I had never used the company before but I am so impressed and my friend is thrilled with it. It was easy to choose and upload the photos. Delivery as quick and I was kept informed of progress. The pieces are very small so I’m pleased I paid extra for the Smart Sort. Well worth it
Verified
Excellent quality
I have used your service twice now for personalised puzzles and I am always so pleased with the quality. I scanned some photos that were 40years old this times I was a little worried they wouldn't look as good but I was pleasantly surprised with the quality! Would recommend to anyone wanting a unique gift for a puzzle lover.
Verified
Superb, highly recommend…
The interface for creating my puzzle was intuitive and there were plenty of options to choose from in terms of layout. The box when it arrive was stunning, really professional - I had to tell people that I'd made it as they thought it was one I'd bought off the shelf!
Also, delivery was so quick, arrived in plenty of time - I will 100% be using puzzleYOU again.
Verified
It couldn't be easier and the Quality was Excellent!
It couldn't be easier.
I live in Australia and wanted a special gift to be sent to my Brother in the UK who has recently been holidaying with me here in Aus. A particular photograph summed up his wonderful visit and this transferred beautifully to a jigsaw puzzle.
He was absolutely thrilled with the gift.
Thank you.
Verified
I liked the finished product very much.
I liked the finished product very much, the quality of the box and jig-saw pieces were excellent. Colours were true to the original images. The combination I chose was not the easiest to see during the uploading on a small phone screen but it all came back successfully. I had downloaded a friend's holiday pictures from her FB site as a surprise present. I would definitely do this again.
Verified
Holiday memories …
I’m absolutely delighted with my custom photo puzzle! The print quality is excellent, the colors are vibrant, and every detail of the photos is sharp. The pieces fit together perfectly, and the finished puzzle looks amazing. It also arrived well packaged and on time. A wonderful keepsake and a great gift idea. Highly recommended!
Verified
Good photo reproduction with colours pretty true to original. You know whether a piece fits or not, which we find essential.
Excellent product for entertaining Alzheimer's patient and carer. Thank you.
Verified
Advent calendars
I brought the jigsaws in the past and they were beautiful this time Iv brought the advert calendars jigsaws. I can't wait to see my childrens faces as they put together their new jigsaws. Beautiful presented and fantastic quality.
Verified
I’ve bought 2 pictured jigsaw puzzles and the advent calendar and everyone is over the moon with their gift.
The quality, and delivery is excellent.
They can be a bit expensive, but worth it as gifts for family and friends.
Verified
I bought a picture puzzle for a friends birthday of her and her dad who recently passed away. The quality of the pieces and the pictures were amazing. She is now excited to complete the puzzle and frame it.
Would definitely recommend as a sentimental gift.
Verified
I bought a frame for a 500-piece puzzle (not puzzleYOU), lovely, looks great. But it would have helped if the dimensions given were for the size of tghe aperture, not the frame. Also, had the white paper been a little bigger than the frame, I could have mounted the puzzle then trimmed it to fit, rather than have three goes at getting the aligh=gnment right.a treat
Verified
You could stop asking me the same question.
You could stop asking me the same question again and again, every time I buy a new puzzle from you, when I have already filled this box in once, fully and enthusiastically. Are you afraid that your high standards might have slipped ?!
Verified
Got my personalised jigsaw puzzles of my late cats exactly how I’ve wanted them every time. an excellent service and a very prompt delivery, I will certainly be using you again in the future
Verified
Christmas advent
I was on holiday when my jigsaw was delivered and it had been sent back however I contacted the company and it was delivered within days. Very happy with the service.
Verified
I found the whole process very easy to do. I am not tech savvy and so, this was welcome. PuzzleYOU kept me informed at all stages on the progress of my order. It didn’t take long to arrive. The quality of the box was outstanding. The packaging is robust and protects the contents. What gave it the special edge was being able to put a personal message on the box cover.A great gift for anyone who likes doing jigsaws. I am getting two more for friends as Christmas presents as they gave a 15% voucher. I am very happy with my purchase.
Verified
Very happy as it is, thank you.
UPS takes its time and changes its mind about the delivery day but is willing to forego my signature, thank goodness - so not a problem.
Verified
Fantastic
It’s my sisters favourite pictures in a jigsaw puzzle in an advent calendar. Obviously it’s not getting used till December but it looks absolutely fantastic.
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- +4996029441922
- www.puzzleyou.co.uk
- service@puzzleyou.co.uk
- Altenstadt/WN, DEU
About
This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have...
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