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Review summary
Customers consistently praise the high quality of the puzzles, including the print, materials, and packaging. Many appreciate the fast production and delivery times, often receiving their orders sooner than expected. The online ordering process is regarded as straightforward, intuitive, and easy to personalize, making for a smooth purchasing experience. The puzzles are frequently described as memorable, unique, and well-received gifts, with recipients showing delight. Customers also highly value the ability to personalize puzzles with photos, layouts, and messages, and regard the range of customization options as a strong point. Customer service is often described as responsive and helpful, especially in resolving issues or sending replacements. A few customers note minor issues with piece fit or print clarity, and some encountered challenges with customer service.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewspuzzleYOU UK
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Verified
I could not have been happier with my personalised jigsaw puzzle. I bought it for my friend’s 70th birthday. I had never used the company before but I am so impressed and my friend is thrilled with it. It was easy to choose and upload the photos. Delivery as quick and I was kept informed of progress. The pieces are very small so I’m pleased I paid extra for the Smart Sort. Well worth it
Verified
Superb, highly recommend…
The interface for creating my puzzle was intuitive and there were plenty of options to choose from in terms of layout. The box when it arrive was stunning, really professional - I had to tell people that I'd made it as they thought it was one I'd bought off the shelf!
Also, delivery was so quick, arrived in plenty of time - I will 100% be using puzzleYOU again.
Verified
It couldn't be easier and the Quality was Excellent!
It couldn't be easier.
I live in Australia and wanted a special gift to be sent to my Brother in the UK who has recently been holidaying with me here in Aus. A particular photograph summed up his wonderful visit and this transferred beautifully to a jigsaw puzzle.
He was absolutely thrilled with the gift.
Thank you.
Verified
I liked the finished product very much.
I liked the finished product very much, the quality of the box and jig-saw pieces were excellent. Colours were true to the original images. The combination I chose was not the easiest to see during the uploading on a small phone screen but it all came back successfully. I had downloaded a friend's holiday pictures from her FB site as a surprise present. I would definitely do this again.
Verified
Holiday memories …
I’m absolutely delighted with my custom photo puzzle! The print quality is excellent, the colors are vibrant, and every detail of the photos is sharp. The pieces fit together perfectly, and the finished puzzle looks amazing. It also arrived well packaged and on time. A wonderful keepsake and a great gift idea. Highly recommended!
Verified
I bought a picture puzzle for a friends birthday of her and her dad who recently passed away. The quality of the pieces and the pictures were amazing. She is now excited to complete the puzzle and frame it.
Would definitely recommend as a sentimental gift.
Verified
I bought a frame for a 500-piece puzzle (not puzzleYOU), lovely, looks great. But it would have helped if the dimensions given were for the size of tghe aperture, not the frame. Also, had the white paper been a little bigger than the frame, I could have mounted the puzzle then trimmed it to fit, rather than have three goes at getting the aligh=gnment right.a treat
Verified
You could stop asking me the same question.
You could stop asking me the same question again and again, every time I buy a new puzzle from you, when I have already filled this box in once, fully and enthusiastically. Are you afraid that your high standards might have slipped ?!
Verified
I found the whole process very easy to do. I am not tech savvy and so, this was welcome. PuzzleYOU kept me informed at all stages on the progress of my order. It didn’t take long to arrive. The quality of the box was outstanding. The packaging is robust and protects the contents. What gave it the special edge was being able to put a personal message on the box cover.A great gift for anyone who likes doing jigsaws. I am getting two more for friends as Christmas presents as they gave a 15% voucher. I am very happy with my purchase.
Verified
The whole presentation was great. The only thing that could have improved the package would have been a resealable bag for the jigsaw pieces after completing the puzzle. However, I was delighted with it.
Verified
Fun making meaningful puzzles.
I have had fun making lovely personalised gifts of my family and friends.
There are many more options of design and layout and size than other sites that I looked at.
The turnaround has been swift and smooth and delivered very promptly.
After making my initial puzzle and understanding the process I was able to take a picture of friends on their first day of holiday with us and have a complete puzzle to present to them by the time they left. That bowled them over.
Verified
High quality jigsaw puzzle in lovely presentation box
The puzzle I’ve received is fab, including its presentation box. Service was good and delivery was quick. Couldn’t ask for more. This is the 2nd time I have bought from this company and no doubt, I will come back again 👍😊.
Verified
.I am in awe at the speed of production and delivery
This is my second order and it’s so quick and easy to upload and order a magnificent quality personalised jigsaw .I am in awe at the speed of production and delivery I will be back again. Five star service.
Verified
Brilliant
I ordered as a birthday present for my gran and it was absolutely perfect quick service and delivery great communication and updates and product was amazing
Verified
I had a problem with my picture choice and I had sent a poor resolution. It was intended as a special present so I was dissappointed. The company agreed to redo my order and sort out my problem . They were fantastic and i can't thank them enough. Will order again.
Verified
So speedy - great service!
Jigsaw is well made and most importantly it was a massive hit with my young grandson who it was bought for!
Will definitely be going another order - thank you!!
Verified
Happy Customer
I’ve ordered 2 puzzles to date, with my own design and have been really happy with them both. Have had one framed so far, and it looks great.
Would highly recommend.
Verified
24 Photo Adventure Calendar
I bought the 24 photo advent calendar for my wife. All photos of the family together over the previous 12 months. Yes, it takes a bit of sorting of photos in the first place, but the online editing works well, and time well spent in the preparation.
We were blown away by the quality, the packaging, the attention to detail. She was soooo impressed! The best advent calendar… EVER!
Hint: Choose the option to NOT get the finished picture on the box, much more fun without it! Once finished, you will NOT want to dismantle it!
We went on to buy the official frame… Yes, it costs more than the actual jigsaw/calendar, but it fits perfectly, has a glass front, a metal frame, and the packaging was seriously impressive!
I suspect this will become an annual purchase!
Verified
The whole process was very easy. The only thing that you should be careful of is photo sizes if using one of the sets that allow lots of images. Our friends thought it was a really nice leaving present full of memories.
Verified
I would thoroughly recommend PuzzleYou. It was easy to put together my order, it was delivered within days and the finished product was excellent.
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puzzleYOU UK
- +4996029441922
- www.puzzleyou.co.uk
- service@puzzleyou.co.uk
- Altenstadt/WN, DEU
About
puzzleYOU UK
This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have...
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