myphotopuzzle.co.ukReviews

: 20,224ExcellentCertified

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myphotopuzzle.co.uk - Your photo turned into a jigsaw puzzle

This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have a dedication printed on top is available to change the puzzle box into an attractive and most original gift.
Contact
puzzle & play GmbH
Auf der Haide 2
92665 Altenstadt/WN
Germany
Trade register
Amtsgericht Weiden i. d. OPf. HRB 3449
Authorised representative
Franz Trescher

Reviews for myphotopuzzle.co.uk

4.80/5.00
Excellent
How is the rating calculated?

8,118 reviews in the last 12 months

88 %
8 %
1 %
1 %
1 %
20,224 total reviews

What other customers say about their experience with myphotopuzzle.co.uk

(111)
6 days ago
Great item but delivery date completely missed recipients birthday - the explanation for the very delayed delivery was force majeure which I didn’t really buy to be honest.
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7 days ago
I was a little disappointed that the picture on the puzzle is blurred and not as photo supplied. Maybe it’s because I went for 1000 piece but I would have changed this had I known as it is a waste of money. Can’t tell what the picture is.
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9 days ago
The order was more than a week late. The jigsaw never came with a picture of what it is supposed to look like
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10 days ago
I ordered a photo jigsaw puzzle from your company on the template on the screen prior to order confirmation all the selected photos were complete on arrival the box showed some of the selected photos had been cropped and a number of peoples heads we’re missing this is extremely disappointing as this product was a birthday present for my wife could you supply a reason for this matter please Thanks
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11 days ago
Some puzzle pieces are not compressed properly Also some have a black mark on them which is a problem as this is the sky in the picture puzzle Not happy w this Haven’t tried customer service Delivery was perfect
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14 days ago
Specifically for valentines day, as advertised. Delivered dsys after!! Totally useless now!
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19 days ago
The software that generates the puzzle does not remove unwanted text. The puzzle arrived with a slogan across the middle that read 'insert text here'. The company claimed that they 'don't edit any order' but shipping a puzzle without noticing this is dreadful service and a waste of trees.
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19 days ago
Delivery day kept changing on the day it was due to be delivered and ended up being 5 days later than first expected. Not a great service, would have preferred realistic date when ordered. Can understand one date change but not 4. Not opened puzzle as it was a present and had to get it posted as soon as it arrived but have had one before and has been good quality.
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20 days ago
All in all, good communication and good results. Delivery had issues but the fault was with the shipping company
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20 days ago
Original puzzle excellent bought for me as Christmas present by my grandson. I used glue to back previous to framing it but the glue came through to front and ruined it . I ordered again but unfortunately I took a photograph of former puzzle which showed the original puzzle outlines so obliterated facial details.
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21 days ago
Disappointed as the puzzle is so much darker than the photo which was bright and colourful. The jigsaw pieces are all dim grey/brown/green tones which makes it difficult and uninteresting to complete.
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22 days ago
Their idea of 24/7 opening is untrue. When you build up photos for a multi picture puzzle, it can’t be saved so I paid up and immediately emailed as I needed the delivery address to be in the EU instead of Uk. The puzzles are sent from Germany, I was willing to pay any extra costs. 3 days, no reply- then a flat No’. Phone number they show on the website is unmanned. Useless
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23 days ago
Delivery took 2 weeks!!! What the UK website don't highlight is that they are based in Germany. Delivery via UPS was atrocious. The parcel, after arriving in this country, stood in a depot 10 miles away for over a week. Communication was good via email, but didn't solve the issue.
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24 days ago
Delivery was poor- kept getting messages from carrier delaying delivery- contacted photo puzzle- not very helpful. Puzzle eventually arrived, though not when carrier said it would - photo puzzle refunded delivery charge and gave voucher for future use
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1 month ago
Had to wait a while for delivery
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1 month ago
Didn’t leave parcel where asked so had to make extra trip to collect it!
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1 month ago
Great quality
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1 month ago
Delivery as promised, which is slow. Product disappointing - tiny box with attached hinged lid, so you can't use the lid to lay out the puzzle pieces when you're doing the puzzle; one very small picture of the finished puzzle, which is very low definition, so it's not much use as a guide; the pieces are quite thick wood, very stiff to fit together, and not a lot of variation in the shapes.
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1 month ago
The frame arrived well outside the delivery times. It was well packaged but the frame itself i feel was quite expensive for how it looked.
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1 month ago
So many texts / emails about deliveries it was very confusing tbh. Product is amazing thou.
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