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Top positive review
16 Nov 2023
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I have used puzzle you before so didn't hesitate when I decided to use it again owing to the fact I was pleased with the service and the result of the jigsaws previously. If there was a problem this time it was because not being very technically minded and having a number of photos to arrange on my picture I couldn't turn the computer off to return to it later as I would lose what I had done, consequently i was on it on and off of it all day finishing at eight o'clock in the evening owing to the fact I couldn't return to it the next day If there is a way of turning the computer off without losing what I have done I would like to know please. I am 75 years of age and not of the younger generation and feel I could have done a better job of my creation if I could have returned to it the next day.
I have bought these puzzles every year for family and friends at Christmas. Even before the changed their name from myphotopuzzle. Whilst the quality has always been excellent, this year we had a slight issue with the cut of the pieces, it was as though once printed, the puzzle had been cut on an angle, so pieces in the top right corner were huge, and pieces in the bottom right corner were less than half thier normal size, and as such didn't fit together properly.
Although this might sound like I'm giving negative feedback, in truth I really just want to make PuxzleYou aware of the issue. I have in fact had nearly 10 years of great products from them and would rate them highly.
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Reviews for puzzleYOU UK
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19 Feb 2024
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19 Feb 2024
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18 Feb 2024
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15 Feb 2024
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7 Feb 2024
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6 Feb 2024
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2 Feb 2024
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31 Jan 2024
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20 Feb 2024
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The puzzle was sent with out a picture I’ve emailed and called nemouros occasions without any response! We can’t actually do the puzzle without the picture I’ll keep trying to contact them
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Answer by puzzleYOU UK
22 Feb 2024
To make the large number of layouts more manageable, we have divided our puzzle boxes into 5 categories:
1. Classic boxes
2. Christmas boxes
3. Boxes without any example
4. Birthday boxes
5. Theme boxes
You have selected a puzzle box from category 3. These puzzle boxes are actually intended for customers, who want the puzzle to remain a surprise until it has been completed. For example, when there is a marriage proposal on the puzzle or the announcement of a grandchild. It would be inappropriate for us to anticipate the surprise with a picture in the box.
We kindly ask for your understanding. Our service team has sent you an example by e-mail.
29 Dec 2023
Verified review
Great quality personalised puzzle
Love the puzzle and how easy it was to make.
My mother shed a tear when she got it for Christmas!
Would love the option to create an account so that I can save progress or versions of a puzzle I am trying to make. It is frustrating that I had to start again so many times between creating a version and making the decision that it was the right version.
Won't stop me using the service again, but would make it a far better experience.
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29 Dec 2023
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Great looking puzzle
It was my first attempt at ordering a photo puzzle and found the whole process very easy. The puzzle looks really good, I haven't opened the box as it's a 70th birthday present so I cannot comment on the quality of the pieces. The puzzle was also delivered on time.
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31 Dec 2023
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Used for many years - excellent service
We’ve used PuzzleYou (or its forerunner MyPhotoPuzzle) every year at Christmas for many years to produce a jigsaw of a photomontage of the year’s family photos. They’ve always produced very high quality products, on time and at a good price.
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31 Dec 2023
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Good App Simpel Process
Good app, easy to use, lots of options for layouts. Product is really good. Only negative is that they write FotoPuzzle all over the delivery box so tricky to hide what it is from the wife when she takes delivery!
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9 Jan 2024
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Just beautiful. It was a present for my mum, and the great thing was that you could add multiple pictures, messages, choose the box for no extra cost. It looked exactly like the preview shown on the order.
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25 Jan 2024
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Easy website to navigate - I like that the quality of the photo is rated so you know if it’ll make a good puzzle or if you need to enhance it first.
Puzzle just as expected and arrived promptly.
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11 Jan 2024
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Jigsaws for all! Great service
This is a great service, really fast turnaround time and a delightful result, have bought these personalised jigsaws for a few people now. Good customisation options and good quality
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31 Dec 2023
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Stress free experience
The website is so easy to use and the product arrived earlier than expected (which at Christmas is always appreciated) - a stress free experience and an excellent product.
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11 Jan 2024
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PuzzleYOU Review
PuzzleYOU provided me with exactly what I wanted, a lovely photo of my dog. Making the puzzle will keep me occupied for many hours and be a great memory when framed.
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23 Jan 2024
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The gift I brought is for my daughter who is moving to Australia and it’s to tell her that her family is with her where ever she may go.
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31 Dec 2023
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This is the 2nd puzzle I have had,I am very happy with these and the quality is good, very pleased with my purchase, highly recommend
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