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puzzleYOU UKReviews

: 22,180Excellent

4.78

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certified since: 03/08/2011
updated on: 01/07/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
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At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 03/08/2011
updated on: 01/07/2022
puzzleYOU UK is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At puzzleYOU UK, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for puzzleYOU UK

1,108 verified reviews in the last 12 months

22,180 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
I was blown away by puzzleYOU. I heard of the company through a 3rd party voucher scheme and thought I'd give it a go. The website was so easy to navigate - especially as I'm not very tech savvy. I was surprised how easy it was to upload a variety of photos so I could choose the best one for a jigsaw. I didn't really understand that I could add a title to the box, until a pop us asked me to confirm that I wanted to proceed without one. So, I added my favourite holiday photo together with the location and date as a title. It's the perfect keepsake as well as a fun way to rekindle those memories. I love it! The tracking data was updated regularly and the package arrived, as rescheduled, a few days before the original ETA, and only 2 days after placing the order. I will definitely use this company again.
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the most relevant critical review


6 months ago
The puzzle itself was great, good quality. It was a gift and it was well received. However, the delivery side was a bit disappointing. I ordered it because it said it would arrive on time for Xmas then didn’t arrive on the day it said it would and I didn’t get an indication of when it would be, luckily it turned up on Xmas eve but I found out these puzzles are coming from Germany, which would be fine under normal circumstances but because of the EU shipping delays the delivery could’ve always have been delayed yet there is no mention of this on the website.
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Reviews for puzzleYOU UK

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 Verified review
2 months ago
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2 months ago
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2 months ago
Bought a 500 piece puzzle for my sister for her birthday but 2 pieces were missing when she completed it
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Answer by puzzleYOU UK
2 months ago
Thank you for informing us about the missing pieces, we apologize for this mishap in production. As you have also informed our customer service, a replacement is already being taken care of
 Verified review
3 months ago
It was really easy to find my way around the website and create the perfect puzzle. The Jigsaw was delivered really quickly and was great quality. It was a Mother's Day gift and my Mum was overcome when she saw all her grandchildren on the box. Thank you for making her day really special x
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 Verified review
3 months ago
I wanted to do something different for my mam's birthday. Looking for ideas from the hobbies she has I thought it would be a good idea to have a photograph of my dog, who she loves, made into a jigsaw. Mam lived it! The whole thing is full of quality from the box to the jigsaw itself.
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 Verified review
3 months ago
brillant lovely picture of my wedding with my mum best friend and her daughter mermories are priceless i lost my mum eight years ago so she was not at my wedding so i known she was looking diown on me the next puzzle i have will be a picture of my mum
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 Verified review
3 months ago 
Although I haven’t opened the puzzle as I am giving it as a present, the quality of the photo on the front is excellent. The whole box looks extremely smart. I couldn’t believe that the puzzle arrived just a few days after ordering it!
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 Verified review
3 months ago
The puzzle was absolutely brilliant, the photos were so clear, I got this for a young autistic boy who finds it hard to concentrate, because it was his wee cousin he was able to finish it,I highly recommend this.
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 Verified review
3 months ago 
by JB B.
Good service was a gift for my dad's birthday, he was over whelmed and confused how we got picture on a puzzle. Just let down on delivery said it would be here for his birthday. Arrived a day later
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 Verified review
3 months ago
I bought this jigsaw as a birthday present for a friend. It was so easy to order and upload the photos that I wanted to use. Very prompt delivery too. Highly recommended.
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 Verified review
3 months ago
Very nicely packaged. Good quality box and clear picture of the puzzle on the front. Looked like a puzzle you would buy in the shops.
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3 months ago
These puzzles are a great way to remind the grand parents in the family of travel and family celebrations from days gone by.
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 Verified review
3 months ago
Wonderful present for my partner from our little girl on mother's day, lovely keepsake and really well presented, Thankyou.
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 Verified review
3 months ago
Excellent quality and good value. Presentation box was also excellent quality. Very happy with purchase.
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 Verified review
3 months ago
Easy to use design interface, fast dispatch and delivery and a great quality puzzle!
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3 months ago
Delivered in extremely good condition. Very carefully packaged. It was fun!
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3 months ago
From order to door was 1 week and it was over Easter weekend.
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 Verified review
3 months ago
The puzzle came quickly and the quality of image was perfect.
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 Verified review
3 months ago
Product and speed it was made and delivered. Cannot fault it.
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 Verified review
3 months ago
Great service; kept up to date with delivery.Would use again.
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