myphotopuzzle.co.ukReviews

: 20,224ExcellentCertified

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myphotopuzzle.co.uk - Your photo turned into a jigsaw puzzle

This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have a dedication printed on top is available to change the puzzle box into an attractive and most original gift.
Contact
puzzle & play GmbH
Auf der Haide 2
92665 Altenstadt/WN
Germany
Trade register
Amtsgericht Weiden i. d. OPf. HRB 3449
Authorised representative
Franz Trescher

Reviews for myphotopuzzle.co.uk

4.80/5.00
Excellent
How is the rating calculated?

8,118 reviews in the last 12 months

88 %
8 %
1 %
1 %
1 %
20,224 total reviews

What other customers say about their experience with myphotopuzzle.co.uk

(101)
3 days ago
Poor customer service
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7 days ago
Awful delivery took 6 weeks - i want compensation
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12 days ago
When puzzle was delivered very late the picture they had used was a screen shot. How this happened I have no idea but what sort of company does not actually check each item before they send it. Very disappointed as it was a present. Will not be using them again. It was impossible to contact them re this disaster.
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14 days ago
The puzzle has still not arrived????
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15 days ago
My card never arrived
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19 days ago
After paying for my product PLUS an expensive delivery fee, I have been waiting for over two weeks for my product to arrive. I have still not received my personalised puzzle which I need to arrive today and am yet to receive an email back from this company with any help what so ever. I am very disappointed and feel completely robbed. Please respond to my email
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1 month ago
I ordered a puzzle three weeks ago for a friends birthday. As far as I can ascertain the puzzle is still in Germany due to Brexit disruption. I will not be buying from Europe again.
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1 month ago
I have never received my puzzle. I have raised a query and it has been ignored. I have asked for a refund and been refused
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1 month ago
I ordered on 11th January, parcel was shipped 12th January yet still not arrived so I cant comment on the quality. This was a gift but is now too late as it is scheduled for delivery for the 5th time on the date I was due to give to the person. A bit useless now as it was personalised
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1 month ago
When I received my jigsaw it was totally wrong not done right and the picture very blurry. Not a happy customer.
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1 month ago
Delivery , not delivered to my home, i went out to a certain shop to collect not happy, the goods dis appointed , not glossy enough compared to my other puzzle, un even sizes the lower part of the puzzle, 2 pcs not cut properly so i have to cut it but not able to do the cutting neatly it was spoiled. Sorry just dis appointed not happy you need quality control, complicated returning them.
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2 months ago
I accidentally ordered 2 of the same product... Even after emailing customer service 5 minutes later they refused to let me cancel .... I will never use this company again .. I wouldn't recommend them either ... Good luck to anyone else who has problems with them .. Awful
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2 months ago
Still hasn’t arrived nearly 4 weeks later so no idea what the products like! Tracking says it’s been in transit for 3 weeks.
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2 months ago
Haven’t received the goods yet, been waiting for 10 days
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2 months ago
Still not received my parcel yet despite 4 messages to UPS up dating my address. This is extremely poor. Original delivery 31-12-2020 Parcel reference PUK_02877965 My phone No. is 01271 883146. I realise these are strange times but I should of been given some proper update. I will have to give some thought to purchasing further puzzles and recommending to friends and neighbours John K.
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2 months ago
I still haven’t received my item and very very disappointed as I have heard nothing from the company about a replacement either
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2 months ago
Was given three different delivery dates then when I asked for a refund due to it not being here by the 5th january (bought as xmas gift) they tried blaming eurotunnel closure but it had been in england since 27th dec as tracked with UPS. It has now arrived and i received an email telling me still it was due to euro tunnel closure. Awful customer service I will never use these people again.
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2 months ago
Order placed for a guaranteed Christmas delivery on December 10th and payment made. Goods not received, and no response from customer service after chasing, having shared payment, order confirmation etc. very disappointing...
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2 months ago
I ordered it on the 4th December, so it would be here for Christmas!!! It is now 5th January, and despite constant contact with UPS,(the delivery company), IT IS STILL NOT HERE!!!!
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2 months ago
Still not received my product, was supposed to be here on the 24th of December then rescheduled for the 29th And I’m still waiting for it, very very disappointed
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