Trustmark
Certified since: Aug 3, 2011Valid
Verified identity
Encrypted data transfer
Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to £2,500. Find out
Review summary
Customers consistently praise the high quality of the puzzles, noting vibrant images, sturdy pieces, and impressive packaging. The fast and reliable delivery is frequently highlighted, with many orders arriving sooner than expected. Customers also appreciate the intuitive website and easy ordering process, which simplifies the creation and purchase of personalized puzzles. The puzzles are often described as unique, sentimental gifts, and the ability to customize them with personal photos and messages is highly valued. Additionally, customer service receives positive feedback for being responsive, helpful, and quick to resolve issues. Packaging is often commended for its robustness and attractive presentation. Some customers mention issues with puzzle frames not fitting perfectly, and a few report problems with packaging, such as damage or unwanted branding.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewspuzzleYOU UK
(22)
(14)
(16)
(54)
(709)
Verified
Easy to use, was able to easily configure my pictures how I wanted and it arrived in a timely manner, within the window for the expected delivery time
Verified
Fun making meaningful puzzles.
I have had fun making lovely personalised gifts of my family and friends.
There are many more options of design and layout and size than other sites that I looked at.
The turnaround has been swift and smooth and delivered very promptly.
After making my initial puzzle and understanding the process I was able to take a picture of friends on their first day of holiday with us and have a complete puzzle to present to them by the time they left. That bowled them over.
Verified
The whole presentation was great. The only thing that could have improved the package would have been a resealable bag for the jigsaw pieces after completing the puzzle. However, I was delighted with it.
Verified
Was a special gift and so unique they loved it and so did i . It was ordered and processed and delivered quickly which was great will order again.
Verified
Processed quickly and delivered far faster than expected. Presented well. As it’s for a gift I have not opened further.
Verified
The whole process from picking photos to deliver was perfect.
I can say how it turned out as its a Christmas present for a friend..
So i will wait and see..
Verified
High quality jigsaw puzzle in lovely presentation box
The puzzle I’ve received is fab, including its presentation box. Service was good and delivery was quick. Couldn’t ask for more. This is the 2nd time I have bought from this company and no doubt, I will come back again 👍😊.
Verified
.I am in awe at the speed of production and delivery
This is my second order and it’s so quick and easy to upload and order a magnificent quality personalised jigsaw .I am in awe at the speed of production and delivery I will be back again. Five star service.
Verified
The puzzle that l ordered as a gift. Was very well enjoyed by my sister and her husband. Excellent quality.
Verified
Brilliant
I ordered as a birthday present for my gran and it was absolutely perfect quick service and delivery great communication and updates and product was amazing
Verified
I had a problem with my picture choice and I had sent a poor resolution. It was intended as a special present so I was dissappointed. The company agreed to redo my order and sort out my problem . They were fantastic and i can't thank them enough. Will order again.
Verified
Nothing could be better - quality great, delivery from UPS outstanding, product was very well received
Verified
So speedy - great service!
Jigsaw is well made and most importantly it was a massive hit with my young grandson who it was bought for!
Will definitely be going another order - thank you!!
Verified
Got puzzle of my two grandchildren and there dad at a football match all the family thought if was a fantastic present 🎁
Verified
Highly recommended.
The jigsaws were very high-quality and exactly what they have been advertised as. Thanks
Verified
Happy Customer
I’ve ordered 2 puzzles to date, with my own design and have been really happy with them both. Have had one framed so far, and it looks great.
Would highly recommend.
Verified
Exceptional service . Prompt delivery and lovely puzzle from the photo submitted.
Verified
24 Photo Adventure Calendar
I bought the 24 photo advent calendar for my wife. All photos of the family together over the previous 12 months. Yes, it takes a bit of sorting of photos in the first place, but the online editing works well, and time well spent in the preparation.
We were blown away by the quality, the packaging, the attention to detail. She was soooo impressed! The best advent calendar… EVER!
Hint: Choose the option to NOT get the finished picture on the box, much more fun without it! Once finished, you will NOT want to dismantle it!
We went on to buy the official frame… Yes, it costs more than the actual jigsaw/calendar, but it fits perfectly, has a glass front, a metal frame, and the packaging was seriously impressive!
I suspect this will become an annual purchase!
Verified
Great service and product
Very quick service and kept up to date via emails. A lovely 48 piece jigsaw for my grandson, good quality cardboard.
Verified
Other than it being delivered and left out in the rain to get wet I’m happy
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +4996029441922
- www.puzzleyou.co.uk
- service@puzzleyou.co.uk
- Altenstadt/WN, DEU
About
This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have...
This company has linked Trusted Shops profiles.