myphotopuzzle.co.ukReviews

: 20,224ExcellentCertified

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myphotopuzzle.co.uk- Logo - reviews

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myphotopuzzle.co.uk - Your photo turned into a jigsaw puzzle

This online shop is offering an easy to handle ordering sytem in which you may create a real high quality jigsaw puzzle with your own photograph(s). A wide range of layouts and the possibility to have a dedication printed on top is available to change the puzzle box into an attractive and most original gift.
Contact
puzzle & play GmbH
Auf der Haide 2
92665 Altenstadt/WN
Germany
Trade register
Amtsgericht Weiden i. d. OPf. HRB 3449
Authorised representative
Franz Trescher

Reviews for myphotopuzzle.co.uk

4.80/5.00
Excellent
How is the rating calculated?

8,118 reviews in the last 12 months

88 %
8 %
1 %
1 %
1 %
20,224 total reviews

What other customers say about their experience with myphotopuzzle.co.uk

(75)
6 days ago
Picture was cut in half wasn’t to happy about that but okay service
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7 days ago
Puzzle was ok (not as good as quality as iv had from other companies) But the delivery was shocking! It was delivered when said it was going to be ,i rang to ask i was fobbed off by not very helpful person. I then had to chase my delivery myself with ups which eas a total nightmare . Iv rang several times to try and get my delivery charge back but phones always engaged.
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7 days ago
I live in Guernsey so you would not deliver here without a ridiculous charge of £50. I routed the jigsaws via one of my sons at an extra cost of £9.00 using UK Post. The product looks good in the packaging but we have not opened or tried the puzzle. We do not anticipate any problems apart from doing what is going to be a difficult puzzle to put together.
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11 days ago
The delivery come late , and the box is coming without the original picture so make the puzzle Is really a big challenge .
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12 days ago
Jigsaw quality is fine, however delivered late for Valentines Day which sadly spoiled the surprise. Contacted Customer Service who blamed a combination of the courier, Brexit and the weather and suggested I should have been aware of these problems before ordering!!!
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12 days ago
Didn’t receive item but customer service was helpful
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12 days ago
Don't be fooled by this webpage. Not a uk company.
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12 days ago
The first time i bought a photo jigsaw the delivery service time was shocking! Delivery dates kept changing resulting in a very late Christmas delivery. I put this down to the pressures of Christmas and ordered again recently. Annoyingly, I had exactly the same experience. The delivery service is totally unreliable and again my gift arrived too late. I will not be using this company again.
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13 days ago
I felt let down on delivery time it takes to be dispatched and the parcel being rescheduled. There for I had to buy other gifts for a surprise and therefor the puzzle lost it’s nice surprise effect. Very poor experience all round on this occasion.
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18 days ago
Puzzle low quality and some pieces felt like paper
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1 month ago
Shipment was late. Quality is much inferior to others. Shame really.
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1 month ago
The product is great and was delivered really promptly. Very happy with the service.
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1 month ago
My delivery took almost a week longer than the stated timescale. THEN when a puzzle finally arrived IT WAS the WRONG PUZZLE. So, i never got ehat i requested and some poor French person never got a soecial anniversary gift. That is gross incompetence with an obvious systems fault. In terms of customer care, I am livid but the woman who responded to my emails was quick and polite.
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1 month ago
Puzzle is blurry not worth £40 I paid for
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1 month ago
Item arrived puzzle not cut very well when we opened the bag there were a few bits with picture missing torn. for the cost of puzzle i thought very poor quality and could not recommend or would purchase from this company
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1 month ago
I ordered it, not been delivered and one week late. Awaiting customer service refunding
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1 month ago
Some of this was beyond the control of myphotopuzzle and bad timing but delivery coincided with the closing of Dover and Brexit, choice of courier in UPS is questionable given they are awful and left box out in rain. The quality is good but a few pieces had the edges coming away of the photo which had to be glued in place, really should not need to do on a premium priced product. Box is nice.
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2 months ago
Puzzle frame arrived with broken glass and damage to the frame. Possibly because the delivery person dropped over our gate. Unimpressed with the delivery Truly impressed with the quality of the puzzles.
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2 months ago
Took a long time coming but is what I ordered
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2 months ago
The image on the jigsaw was so blurred that we couldn't even attempt it. The purchase should have been declined if the image was so poor as to be impossible. A waste of money.
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