SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,129 reviews in the last 12 months22,876 total reviews  

4.57
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 28 Jan 2016
The Trustmark indicates trustworthy online retailers.
SOLETRADER fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

15 Jul 2023
 Verified review
Shop owner asked me if I needed assistance.. So I said which show I liked.. was offered to try them.. He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light. That person offered to get me them. In multiple sizes as they are Chelsea boots. Then offered me inner souls for a half size. This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for SOLETRADER

 Sort by  
Relevance
JS
John S.
West tytherley
22 Feb 2024
 Verified review
Excellent service, refund done quickly new trainers arrived on time
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for your review. We are pleased to hear that you were happy with the service provided. Kind regards. SOLETRADER
10 Mar 2024
 Verified review
Order arrived quickly, price was great and shopping was easy.
Report review
3 Mar 2024
 Verified review
The reliability of Sole Trader to get the sneakers to me.
Report review
29 Feb 2024
 Verified review
No issues the item was as described and prompt delivery
Report review
21 Feb 2024
 Verified review
Fast shipping and product arrived as described!
Report review
24 Feb 2024
 Verified review

Lovely boots

Good quality, quick service and good price
Report review
23 Feb 2024
 Verified review

Very Efficient

Speed of processing the sale to the delivery
Report review
16 Feb 2024
 Verified review
Very happy with my purchase, quick delivery.
Report review
4 Mar 2024
 Verified review
Fantastic service, couldn’t be better!
Report review
28 Feb 2024
 Verified review
Easy to order and delivery was fast.
Report review
Answer by SOLETRADER
29 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
22 Feb 2024
 Verified review
Delivery on time ! Lovely shoes.
Report review
Answer by SOLETRADER
23 Feb 2024
Hello, thank you for leaving us a 5 star review! Kind regards, SOLETRADER
9 Mar 2024
 Verified review
Up to date will upcoming trends
Report review
16 Feb 2024
 Verified review
Fast and efficient service
Report review
28 Feb 2024
 Verified review
Very fast delivery!!
Report review
19 Feb 2024
 Verified review
delivery very quick
Report review
14 Mar 2024
 Verified review
Report review
14 Mar 2024
 Verified review
Report review
10 Mar 2024
 Verified review
Report review
8 Mar 2024
 Verified review
Report review
6 Mar 2024
 Verified review
Report review