SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,462 reviews in the last 12 months23,427 total reviews  

4.62
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

15 Jul 2023
 Verified review
Shop owner asked me if I needed assistance.. So I said which show I liked.. was offered to try them.. He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light. That person offered to get me them. In multiple sizes as they are Chelsea boots. Then offered me inner souls for a half size. This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience

Most relevant negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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4 days ago
 Verified review

Going the extra mile

Extremely helpful and attentive. Good service
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10 days ago
 Verified review
Very efficient service and product knowledge
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8 Jun 2024
 Verified review
Brilliant member of staff, excellent service.
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FW
Freddy W.
Eijsden (NL)
8 days ago
 Verified review
Quick delivery Good prices No comments :-)
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1 Jun 2024
 Verified review
good overall experience no problems.
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5 days ago
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Fast delivery and exactly what was ordered
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28 May 2024
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Excellent item. Quick delivery. Good price
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25 May 2024
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Good service and friendly, nice clean shop
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25 May 2024
 Verified review
Clean the shop mirrors looks abit un kept
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25 May 2024
 Verified review
Very helpful assistant, well laid out shop
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20 hours ago
 Verified review
Easy to order online and speedy delivery
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10 Jun 2024
 Verified review
Was a great service and arrived on time
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JH
j h.
wakefield
3 Jun 2024
 Verified review
Clean shop,staff efficient and courteous
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10 Jun 2024
 Verified review
Loved my new shoes! Delivered on time!
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3 Jun 2024
 Verified review
Speedy delivery and exactly as expected
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6 days ago
 Verified review
Really fast delivery and good service
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8 days ago
 Verified review
Ordered online really quick delivery
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7 days ago
 Verified review
Helpful staff. Pleased with purchase
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11 days ago
 Verified review
The staff was very kind and helpful.
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8 days ago
 Verified review
Quick delivery. Well packed goods.
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