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SOLETRADER
Reviews:

1,305 reviews in the last 12 months23,166 total reviews  

4.60
Excellent

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Top positive review

15 Jul 2023
 Verified review
Shop owner asked me if I needed assistance.. So I said which show I liked.. was offered to try them.. He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light. That person offered to get me them. In multiple sizes as they are Chelsea boots. Then offered me inner souls for a half size. This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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19 hours ago
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19 hours ago
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19 hours ago
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You had my size and a decent selction of shoes
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20 hours ago
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Shop assistant great. Didn’t ask too many questions or ask if I needed help which was perfect. But as I asked for sizes she was straight on it. She went back and forth for me efficiently. Really great service.
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AP
21 hours ago
 Verified review

Fashionable Footwear which is value for money!

I like Sole Trader because it has fashionable footwear that is good value for money. The staff member who served me today was very helpful in ordering me a pair of shoes that I’d liked from a previous purchase but which weren’t in the shop. Could get them delivered to home or shop. Excellent.
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21 hours ago
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Excellent experience Vast selection very helpful staff. 😎
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22 hours ago
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23 hours ago
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23 hours ago
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Very Helpful.
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23 hours ago
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2 days ago
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Very helpful, happy team.

Very helpful
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2 days ago
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2 days ago
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Great customer service
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2 days ago
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The speedy delivery.
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