Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.53/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,773 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 12,571 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
Took my order, debited my account, then cancelled my order without my request as they didn’t have the shoes I ordered in stock??
1.00
Very Poor

Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
brilliant service and delivery five star
5.00
Excellent

Date of publication
25/05/2019
Date of order
25/05/2019
25/05/2019
Good
4.33
Good

Date of publication
25/05/2019
Date of order
25/05/2019
25/05/2019
Very attentive staff, easy purchase process
5.00
Excellent

Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
Very good, thank you
5.00
Excellent

Date of publication
25/05/2019
Date of order
25/05/2019
25/05/2019
Great service
5.00
Excellent

Date of publication
25/05/2019
Date of order
11/05/2019
25/05/2019
Fast and efficient :-)
5.00
Excellent

Date of publication
25/05/2019
Date of order
25/05/2019
25/05/2019
Professional and impressive
5.00
Excellent

Date of publication
25/05/2019
Date of order
24/05/2019
25/05/2019
Excellent customer service
5.00
Excellent

Date of publication
25/05/2019
Date of order
10/05/2019
25/05/2019
Had exactly what I wanted and super fast delivery.
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
Fab store,fab service
5.00
Excellent

Date of publication
24/05/2019
Date of order
24/05/2019
24/05/2019
Great helpful staff
5.00
Excellent

Date of publication
24/05/2019
Date of order
10/05/2019
24/05/2019
Service very efficient. Arrived following day
5.00
Excellent

Date of publication
24/05/2019
Date of order
23/05/2019
24/05/2019
Love that kids trainers Great choice to choose from
4.67
Excellent

Date of publication
24/05/2019
Date of order
20/05/2019
24/05/2019
Enjoyable shopping ecxperience
5.00
Excellent

Date of publication
23/05/2019
Date of order
09/05/2019
23/05/2019
Quick postage. Great service.
5.00
Excellent

Date of publication
23/05/2019
Date of order
23/05/2019
23/05/2019
Lovely collection.
5.00
Excellent

Date of publication
23/05/2019
Date of order
09/05/2019
23/05/2019
No issues from start to finish
5.00
Excellent

Date of publication
23/05/2019
Date of order
22/05/2019
23/05/2019
Received a good experience in the Bluewater store
5.00
Excellent

Date of publication
23/05/2019
Date of order
22/05/2019
23/05/2019
Lovely people
5.00
Excellent

Date of publication
23/05/2019
Date of order
08/05/2019
23/05/2019
Good quality product and delivered within the time frame given
5.00
Excellent

Date of publication
23/05/2019
Date of order
22/05/2019
23/05/2019
I had I nice experience in Sole Trader today. The staff were really helpful, even discussing outfit options to go with my gorgeous new white trainers.
5.00
Excellent

Date of publication
23/05/2019
Date of order
19/05/2019
23/05/2019
Staff are very kind and helpful
5.00
Excellent

Date of publication
23/05/2019
Date of order
09/05/2019
23/05/2019
Great product and price, quick delivery too
5.00
Excellent

Date of publication
23/05/2019
Date of order
22/05/2019
23/05/2019
Generally good service but they did have a small selection on some items
4.67
Excellent

Date of publication
22/05/2019
Date of order
08/05/2019
22/05/2019
Super product and great service
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
Unfortunately the purchased goods weren't of good quality had to make special journey to shop to obtain refund and exchange
4.33
Good

Date of publication
22/05/2019
Date of order
21/05/2019
22/05/2019
Sales staff very helpful and polite
5.00
Excellent

Date of publication
21/05/2019
Date of order
21/05/2019
21/05/2019
Fantastic experience
5.00
Excellent

Date of publication
21/05/2019
Date of order
19/05/2019
21/05/2019
Good service
5.00
Excellent

Date of publication
21/05/2019
Date of order
07/05/2019
21/05/2019
Very quick delivery and great boots
5.00
Excellent

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
Perfect
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Excellent service
5.00
Excellent

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
Everything was perfect
5.00
Excellent

Date of publication
20/05/2019
Date of order
20/05/2019
20/05/2019
Great manager and fab products at good prices, we love sole trader
5.00
Excellent

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
I ordered a pair of trainers twice and both times they cancelled as they didn’t have in stick although site said they did. Money was refunded but still a waste of time
1.00
Very Poor

Date of publication
20/05/2019
Date of order
17/05/2019
20/05/2019
Sole trader Sutton branch, female assistant very helpful, great customer service.
5.00
Excellent

Date of publication
20/05/2019
Date of order
05/05/2019
20/05/2019
Thank you for the best shoes ever
5.00
Excellent

Date of publication
20/05/2019
Date of order
06/05/2019
20/05/2019
Great trainers, quick delivery. Excellent service all round.
5.00
Excellent

Date of publication
19/05/2019
Date of order
19/05/2019
19/05/2019
Excellent service
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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