Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.52/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,920 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 12,132 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
25/03/2019
Date of order
07/02/2019
25/03/2019
a week after purchase i was notified that my order was canceled by the seller without proper explanation i asked what was the exact reason and how to repeat the order as i really wanted the shoes but never rceived a reply or details of the refund
1.00
Very Poor

Date of publication
25/03/2019
Date of order
11/03/2019
25/03/2019
Good and prompt
4.33
Good

Date of publication
25/03/2019
Date of order
25/03/2019
25/03/2019
Nice staff good selection
4.00
Good

Date of publication
25/03/2019
Date of order
11/03/2019
25/03/2019
Very speedy and well packaged
5.00
Excellent

Date of publication
25/03/2019
Date of order
11/03/2019
25/03/2019
Excellent service
5.00
Excellent

Date of publication
25/03/2019
Date of order
11/03/2019
25/03/2019
Excellent product arrived exactly when they said it would.
5.00
Excellent

Date of publication
25/03/2019
Date of order
25/03/2019
25/03/2019
Had what I wanted and very helpful staff
5.00
Excellent

Date of publication
25/03/2019
Date of order
05/03/2019
25/03/2019
Everything went well, the delivery was super fast even though I live in the Netherlands
5.00
Excellent

Date of publication
25/03/2019
Date of order
22/03/2019
25/03/2019
Manager is about helpful as a corpse
1.00
Very Poor

Date of publication
25/03/2019
Date of order
10/03/2019
25/03/2019
Good
5.00
Excellent

Date of publication
24/03/2019
Date of order
23/03/2019
24/03/2019
Fab all round
5.00
Excellent

Date of publication
24/03/2019
Date of order
10/03/2019
24/03/2019
Great
5.00
Excellent

Date of publication
24/03/2019
Date of order
23/03/2019
24/03/2019
Very attentive, helpful and pleasant staff.
5.00
Excellent

Date of publication
24/03/2019
Date of order
23/03/2019
24/03/2019
Excellent service
5.00
Excellent

Date of publication
24/03/2019
Date of order
24/03/2019
24/03/2019
Great shop and very helpful staff
5.00
Excellent

Date of publication
24/03/2019
Date of order
03/03/2019
24/03/2019
Good service all round
5.00
Excellent

Date of publication
24/03/2019
Date of order
24/03/2019
24/03/2019
Good service as always
5.00
Excellent

Date of publication
24/03/2019
Date of order
24/03/2019
24/03/2019
Very good service and helpful staff
5.00
Excellent

Date of publication
24/03/2019
Date of order
22/03/2019
24/03/2019
Went into the mall cribbs causeway store and wasnt even acknowledged or greeted by the 2 memebers of staff. The guy was more then happy to help but only when i approached him but the lady on the other hand couldnt be ruder. No eye contact, completely ignored me and mybrother
2.33
Poor

soletrader.co.uk replies: 25/03/2019
Hello, thank you for your review. We are very sorry to hear about your poor experience in our store. This has been passed on to the relevant personnel and will be dealt with. We do apologise for the disappointment this has caused. Kind regards. SOLETRADER

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Fast and efficient delivery service
5.00
Excellent

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Good, prompt delivery. Item as described. Happy days
4.00
Good

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Ordered these boots in sale. I’m a size 4 and they came in the girls section so didn’t quite know what to expect as I’m a mature woman Really pleased with them however. Perfect fit, really nice quality and very comfortable. Lovely colour. Just what I was looking for
3.67
Good

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Fast delivery. Shoes very comfortable and nice looking
4.00
Good

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Great service
5.00
Excellent

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Quick smooth service delivery fast great product would recommend
5.00
Excellent

Date of publication
23/03/2019
Date of order
23/03/2019
23/03/2019
I love shopping at Soletrader excellent customer service and very friendly staff.
5.00
Excellent

Date of publication
23/03/2019
Date of order
23/03/2019
23/03/2019
Very good service found what I was looking for
5.00
Excellent

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Bought a Cap, came with in the time stated, as described, no problems. Good communication via email to inform me every stage from to delivery. Will use again no probs
4.00
Good

Date of publication
23/03/2019
Date of order
09/03/2019
23/03/2019
Great deal on good shoes
5.00
Excellent

Date of publication
22/03/2019
Date of order
23/02/2019
22/03/2019
Excellent service
5.00
Excellent

Date of publication
22/03/2019
Date of order
07/03/2019
22/03/2019
Good fast delivery and a nice comfy boot
4.00
Good

Date of publication
22/03/2019
Date of order
22/03/2019
22/03/2019
Great friendly service
5.00
Excellent

Date of publication
22/03/2019
Date of order
07/03/2019
22/03/2019
Fab
5.00
Excellent

Date of publication
22/03/2019
Date of order
21/03/2019
22/03/2019
Very good shop
5.00
Excellent

Date of publication
22/03/2019
Date of order
07/03/2019
22/03/2019
Easy ordering and fast delivery
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Thenk you
5.00
Excellent

Date of publication
21/03/2019
Date of order
07/03/2019
21/03/2019
Very easy and fast transaction
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Good service . No problems
4.67
Excellent

Date of publication
21/03/2019
Date of order
06/03/2019
21/03/2019
Highly recommend
5.00
Excellent

Date of publication
21/03/2019
Date of order
21/03/2019
21/03/2019
Great staff
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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