SOLETRADERReviews:
1,406 reviews in the last 12 months22,463 total reviews
Excellent
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Top positive review
9 Apr 2023
Verified review
Great!!!!
Placed an order late on Sunday evening.
Delivered on Tuesday afternoon. Will definitely be ordering again.
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Top negative review
8 Dec 2022
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Staff were lovely however, I paid via apple pay but cannot be refunded via Apple Pay!!! My nearest store shut down so I travelled for an hour to do a return, only to be told the tills cannot be refunded to Apple pay and I never carry a bank card. I had to get a gift card which is appalling!!! If it weren’t for having the gift card I don’t know that I would shop here again. Not the staffs fault at all but such bad service. I bought else where as I found the item 20% cheaper
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Reviews for SOLETRADER
16 Nov 2023
Verified review
Wonderful customer service
Wonderful customer service. Shoes originally sent did not match so they easily set up a return
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5 Nov 2023
Verified review
Good experience at Bluewater
The staff in store at Bluewater were extremely helpful and I got done what I needed to do quickly and easily.
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Answer by SOLETRADER
10 Nov 2023
Hello, thank you for your review. We are so pleased to hear that you enjoyed the great customer service provided by our store. Kind regards. SOLETRADER
5 days ago
Verified review
Very prompt delivery. Only bummer was that the US size 13 that ordered was a Euro size 46, rather than a 47. Would be nice if the website listed Euro sizing as well as US and UK sizing. Otherwise, the shopping experience was perfect.
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4 days ago
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First purchase
This is my first purchase from Sole Trader after checking numerous websites. Receive my item after 1 week which is very fast shipment coming from UK. Item is well packed, selling price and shipping price is good, not overpriced.
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12 days ago
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NZ Trader
You guys are absolute stars!!! I love getting my Ipanema's from you. Even from NZ I wouldn't getting a shipment as quick as I receive yours. Awesome service that I will continue to use. Big 5 stars from me ... cheers!!!
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4 days ago
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Bought a lovely Michael Kors bag that was discounted and £40 cheaper than other sites. The only negative point was on other sites when spending that amount they all offered free delivery!
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8 days ago
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Fab customer service
After ordering click & collect for a pair of shoes. I collected, only to get them home & they be the wrong shoes, the Brighton store quickly rectified this for me!
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4 days ago
Verified review
Boots arrived quickly and a much more competitive price to other retailers. Would absolutely recommend and will use again in the future!
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8 days ago
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First class company
The efficiency and friendliness of the staff, could quickly answer and resolve any queries, an excellent overall company to patronise
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3 Nov 2023
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Fantastic Service
After research Sole Trader cheapest plus free delivery. Was expecting delivery 3 days later and came next day. One happy customer!!!
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12 days ago
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Fantastic staff friendly chatty Interaction about sales great Happy enthusiastic great welcome
Nothing to do better staff lovely
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TW
Timothy W.
Merseyside
15 Nov 2023
Verified review
Excellent boots and service
Very prompt Service. Lovely boots, spotted by my wife And they are birthday present, which I believe she would be very happy with.
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14 Nov 2023
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Excellent service from shops in person and on phone and advice from Swindon, particularly helpful, on eventual online purchase
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2 days ago
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Locosimo
Excellent choice. Free delivery and returns. Staff in lakeside shop very friendly and polite. Will buy from you again.
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4 days ago
Verified review
Extremely helpful and understanding
Allowed us to exchange for something more suitable without any questions
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3 days ago
Verified review
Great shoes sadly tarnished by poor packaging and damaged box. Need to pay more attention to packaging.
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6 days ago
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Would order again
Fast delivery, great communication, boots all in original Dr Marten packaging and a great price.
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16 Nov 2023
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Great shop
I've bought three pairs of boots this year from the swindon outlet store. The staff are amazing.
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16 Nov 2023
Verified review
friendly and knowledgeable staff
Great shoes and exactly what I was looking for in my size!
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6 Nov 2023
Verified review
Very good customer service in store. Manager in Sutton Surrey branch was very helpful
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Answer by SOLETRADER
10 Nov 2023
Hello, thank you for your review. We do have great staff in our stores. Kind regards. SOLETRADER