SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,406 reviews in the last 12 months22,463 total reviews  

4.64
Excellent

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Top positive review

9 Apr 2023
 Verified review
Great!!!! Placed an order late on Sunday evening. Delivered on Tuesday afternoon. Will definitely be ordering again.

Top negative review

8 Dec 2022
 Verified review
Staff were lovely however, I paid via apple pay but cannot be refunded via Apple Pay!!! My nearest store shut down so I travelled for an hour to do a return, only to be told the tills cannot be refunded to Apple pay and I never carry a bank card. I had to get a gift card which is appalling!!! If it weren’t for having the gift card I don’t know that I would shop here again. Not the staffs fault at all but such bad service. I bought else where as I found the item 20% cheaper
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Reviews for SOLETRADER

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16 Nov 2023
 Verified review

Wonderful customer service

Wonderful customer service. Shoes originally sent did not match so they easily set up a return
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5 Nov 2023
 Verified review

Good experience at Bluewater

The staff in store at Bluewater were extremely helpful and I got done what I needed to do quickly and easily.
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Answer by SOLETRADER
10 Nov 2023
Hello, thank you for your review. We are so pleased to hear that you enjoyed the great customer service provided by our store. Kind regards. SOLETRADER
5 days ago
 Verified review
Very prompt delivery. Only bummer was that the US size 13 that ordered was a Euro size 46, rather than a 47. Would be nice if the website listed Euro sizing as well as US and UK sizing. Otherwise, the shopping experience was perfect.
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4 days ago
 Verified review

First purchase

This is my first purchase from Sole Trader after checking numerous websites. Receive my item after 1 week which is very fast shipment coming from UK. Item is well packed, selling price and shipping price is good, not overpriced.
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12 days ago
 Verified review

NZ Trader

You guys are absolute stars!!! I love getting my Ipanema's from you. Even from NZ I wouldn't getting a shipment as quick as I receive yours. Awesome service that I will continue to use. Big 5 stars from me ... cheers!!!
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4 days ago
 Verified review
Bought a lovely Michael Kors bag that was discounted and £40 cheaper than other sites. The only negative point was on other sites when spending that amount they all offered free delivery!
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8 days ago
 Verified review

Fab customer service

After ordering click & collect for a pair of shoes. I collected, only to get them home & they be the wrong shoes, the Brighton store quickly rectified this for me!
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4 days ago
 Verified review
Boots arrived quickly and a much more competitive price to other retailers. Would absolutely recommend and will use again in the future!
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8 days ago
 Verified review

First class company

The efficiency and friendliness of the staff, could quickly answer and resolve any queries, an excellent overall company to patronise
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3 Nov 2023
 Verified review

Fantastic Service

After research Sole Trader cheapest plus free delivery. Was expecting delivery 3 days later and came next day. One happy customer!!!
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12 days ago
 Verified review
Fantastic staff friendly chatty Interaction about sales great Happy enthusiastic great welcome Nothing to do better staff lovely
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TW
Timothy W.
Merseyside
15 Nov 2023
 Verified review

Excellent boots and service

Very prompt Service. Lovely boots, spotted by my wife And they are birthday present, which I believe she would be very happy with.
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14 Nov 2023
 Verified review
Excellent service from shops in person and on phone and advice from Swindon, particularly helpful, on eventual online purchase
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2 days ago
 Verified review

Locosimo

Excellent choice. Free delivery and returns. Staff in lakeside shop very friendly and polite. Will buy from you again.
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4 days ago
 Verified review
Extremely helpful and understanding Allowed us to exchange for something more suitable without any questions
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3 days ago
 Verified review
Great shoes sadly tarnished by poor packaging and damaged box. Need to pay more attention to packaging.
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6 days ago
 Verified review

Would order again

Fast delivery, great communication, boots all in original Dr Marten packaging and a great price.
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16 Nov 2023
 Verified review

Great shop

I've bought three pairs of boots this year from the swindon outlet store. The staff are amazing.
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16 Nov 2023
 Verified review
friendly and knowledgeable staff Great shoes and exactly what I was looking for in my size!
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6 Nov 2023
 Verified review
Very good customer service in store. Manager in Sutton Surrey branch was very helpful
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Answer by SOLETRADER
10 Nov 2023
Hello, thank you for your review. We do have great staff in our stores. Kind regards. SOLETRADER