Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.62/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,216 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 13,786 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Brilliant service all round
5.00
Excellent

Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Brilliant service
5.00
Excellent

Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
I've only used Soletrader once, but I had no problem, and would use and recommend them again.
5.00
Excellent

Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Very good and manager very courteous
1.00
Very Poor

Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Friendly helpful staff
5.00
Excellent

Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Excellent description and fast delivery
5.00
Excellent

Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Excellent
5.00
Excellent

Date of publication
18/09/2019
Date of order
13/09/2019
18/09/2019
Excellent staff
5.00
Excellent

Date of publication
18/09/2019
Date of order
29/08/2019
18/09/2019
excellent service
5.00
Excellent

Date of publication
18/09/2019
Date of order
03/09/2019
18/09/2019
Bought as a present for my wife, the shoes arrived in a very very tatty box with several holes. I had to do some repairs to the box to try and not make it look the shoes were second hand or I had found them on the bargain self. Good product very disappointed with the presentation.
3.00
Fair

Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
Product was as described and arrived promptly and My son loves them . Website glitched and I managed to order 2 pairs of the trainer's however I emailed Soletrader and they responded within 24hrs having cancelled and refunded 1pair. Excellent customer service.
5.00
Excellent

Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Easy online experience. Really fast delivery.
5.00
Excellent

Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Very good customer service from derek
5.00
Excellent

Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Great quick service.
5.00
Excellent

Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Nice peope Perfect shoes
5.00
Excellent

Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Great service and nice clean shop
5.00
Excellent

Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
great service
thank you
5.00
Excellent

Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
All professional-thnx
5.00
Excellent

Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Naa
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Excellent customer service
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Shop staff were rude and uninterested. She was chatting to another member of staff and seemed annoyed that we interrupted, then huffed and sighed through the transaction. I won't be back in a hurry.
2.67
Fair

Date of publication
16/09/2019
Date of order
13/09/2019
16/09/2019
The staff(black woman) was very unhelpful, unfriendly and somewhat rude.
3.00
Fair

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Smooth transaction, thank you.
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Very quick and easy click and collect
3.67
Good

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
As per my previous review, these boots were purchased together.
5.00
Excellent

Date of publication
16/09/2019
Date of order
16/09/2019
16/09/2019
Very polite and friendly and welcoming environment
5.00
Excellent

Date of publication
16/09/2019
Date of order
16/09/2019
16/09/2019
good
4.00
Good

Date of publication
16/09/2019
Date of order
01/09/2019
16/09/2019
Brilliant,exactly as described
5.00
Excellent

Date of publication
16/09/2019
Date of order
31/08/2019
16/09/2019
Great service great value
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
all good
4.00
Good

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Easy to order and collect
5.00
Excellent

Date of publication
16/09/2019
Date of order
23/08/2019
16/09/2019
Efficient from start to finish
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Great product
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Good service. Very straight forward. I was happy I could get the boots I wanted online as they had sold out in all the shops near me.
5.00
Excellent

Date of publication
16/09/2019
Date of order
15/09/2019
16/09/2019
Girl who served us was very helpful
5.00
Excellent

Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Easy ordering. Fast delivery. Kept informed of delivery status.
5.00
Excellent

Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Excellent and quick
5.00
Excellent

Date of publication
15/09/2019
Date of order
27/08/2019
15/09/2019
Very good service, delivery very quick.
5.00
Excellent

Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Great shoes, delivery as expected. Thank you.
5.00
Excellent

Date of publication
15/09/2019
Date of order
05/07/2019
15/09/2019
Loved service, loved shoes
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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