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SOLETRADERReviews

: 20,898Excellent

4.74

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 28/01/2016
updated on: 07/08/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 28/01/2016
updated on: 07/08/2022
SOLETRADER is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At SOLETRADER, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for SOLETRADER

1,245 verified reviews in the last 12 months

20,898 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
The Manager in the Croydon North End Branch (sorry I didn't get his name) has transformed this shop into something special. I have a problem with one of my feet which makes shopping for shoes hard work. I've been trying for weeks to find something that works and I was in his shop for less than 10 minuets before he was able to help me with probably the most comfortable shoe I've had in 15 years. Thank you.
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the most relevant critical review


8 months ago
So still waiting to hear back from soletrader and DPD, which I think had made it impossible for me to get my partner her present for Xmas. Ordered pair of £150 Dr Martens and was in when delivery was supposed to be, the delivery was late, which is expected at this time of year, I had to go back to work but I then receive an email from DPD to say that's they have delivered it... To my front door, with no one in, they didn't put it in the bin, or around the side or try a neighbour as I have asked my neighbours if they have the parcel and they do not. I contacted soletrader and trusted shops and they've said it will take some time, however I don't have time, as now I'm forced to either rebuy the shoes or go elsewhere to get them, which I very much doubt I'll get before Xmas? I know it's not soletrader, it's DPD but I mean, in what logic do you leave £150 shoes on a front door, I have no front garden, I live on a busy road with 3 schools, doctors surgery and what not. It's super busy. Why not just put in bin. Now I feel my order has been nabbed from someone somewhere. Just so infuriating.
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Reviews for SOLETRADER

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 Verified review
1 month ago
Shoes are super tight but I love them regardless. Wonder why they were not delivered to my doorstep, instead I had to go pick them up from a DHL service point. Thanks Sole Trader for making my first shopping experience hassle free :)
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 Verified review
1 month ago
Placed an order and quickly realised I wanted to change it. Staff were friendly and helpful and cancelled my order so I could reorder correctly. Shoes arrived the next day.
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 Verified review
15 days ago
The staff were extremely helpful and knowledgeable. Prices were great. Sole trader isn’t a shop we’d normally pop into but we’ll definitely make regular visits from now on.
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 Verified review
1 month ago
Two very nice young men served me today no fuss just got on and made me fell important.My shoes are great will go back again .From a 73 year old Granny
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Answer by SOLETRADER
24 days ago
Hello, thank you for leaving us a review. We are so pleased to hear that you enjoyed your experience shopping in our store. Kind regards. SOLETRADER
 Verified review
11 days ago
I think everyone who works there should be able to use the till and not wait for some one who can other then that staff very nice and polite cheers .
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 Verified review
7 days ago
First-class service, fast and efficient in every way! Love the quality and fit of the wonderful sandals! Thank you!❤️
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Answer by SOLETRADER
5 days ago
Hello, thanks for leaving us such a great review! Kind regards. SOLETRADER
 Verified review
22 days ago
Very friendly and helpful staff. I was in and out in 5 minutes and that’s how I like it.
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 Verified review
1 month ago
Does what it says on the tin. Shoes arrived promptly and as described. Tip top.
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 Verified review
6 days ago
Easy web site to navigate, loved what I bought, and it got here REALLY fast!
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 Verified review
2 days ago
Excellent delivery. Great shoes at great price. Would definitely recommend
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 Verified review
1 month ago
Easy and convenient Klarna payment, and my order arrived really quickly 👍🏼
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 Verified review
6 days ago
Got genuine clogs and no this website is not scam as others think.🙂
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 Verified review
21 days ago
Fast delivery and had the style in the size I wanted cheaper!!!
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 Verified review
18 days ago
Love these converse delivery was fast and that’s what I liked
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 Verified review
1 month ago
Fast delivery. Good communication. Friendly staff. Thanks
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 Verified review
25 days ago
Fantastic fast delivery very impressed and good price.
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 Verified review
7 days ago
Really helpful staff, nothing was to much trouble
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 Verified review
10 days ago
Parcel delivered ahead of schedule on time stated.
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 Verified review
12 days ago
I like the marketing purchase and delivery supply
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 Verified review
3 days ago
Arrived as advertised in good shape and timely.
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