Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.66/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 4,021 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 9,480 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
12/04/2018
21/04/2018
It was an amazing experience
5.00
Excellent

Date of publication
21/04/2018
Date of order
15/04/2018
21/04/2018
Good
5.00
Excellent

Date of publication
21/04/2018
Date of order
16/04/2018
21/04/2018
Fast delivery and attention to packaging and everything
5.00
Excellent

Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
Staff are really good
3.67
Good

Date of publication
20/04/2018
Date of order
15/04/2018
20/04/2018
Excellent will use again
5.00
Excellent

Date of publication
20/04/2018
Date of order
16/04/2018
20/04/2018
Brought the shoes in store. They are a perfect fit and really comfortable. Sales assistant was very helpful and went out of his way to check stock availability elsewhere. My first shopping experience in Soletrader was a great one.
4.67
Excellent

Date of publication
20/04/2018
Date of order
16/04/2018
20/04/2018
Charley,, your Glasgow shop manageress was first class and went and checked all your outlets to get the boots I wanted that her store did not have the size She is a great asset to your company and very attractive and very professional. Please thank her again from me. John allan. Oban xx
5.00
Excellent

Date of publication
20/04/2018
Date of order
15/04/2018
20/04/2018
As described. No issues.
5.00
Excellent

Date of publication
20/04/2018
Date of order
15/04/2018
20/04/2018
satisfactory
4.00
Good

Date of publication
20/04/2018
Date of order
14/04/2018
20/04/2018
No problems. As described. Very happy.
5.00
Excellent

Date of publication
20/04/2018
Date of order
10/04/2018
20/04/2018
excellent
5.00
Excellent

Date of publication
20/04/2018
Date of order
14/04/2018
20/04/2018
Good pair of shoes. Great price.
5.00
Excellent

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
Great
5.00
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Staff all stood around talking and didn’t welcome me into store. Felt very awkward to ask for help
2.00
Poor

soletrader.co.uk replies: 20/04/2018
Hello, thank you for your review. We are very sorry to hear that you did not have a good experience shopping in our store. This has been passed on to the relevant personnel and will be addressed. Kind regards. SOLETRADER

Date of publication
19/04/2018
Date of order
13/04/2018
19/04/2018
very pleased with trainers, price and service
5.00
Excellent

Date of publication
19/04/2018
Date of order
16/04/2018
19/04/2018
Friendly helpful staff lovely shoes
4.33
Good

Date of publication
19/04/2018
Date of order
15/04/2018
19/04/2018
Very good
4.67
Excellent

Date of publication
19/04/2018
Date of order
15/04/2018
19/04/2018
Bought trainers from in store very friendly staff and excellent value for money
5.00
Excellent

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
The team was friendly and gave me good advice
4.00
Good

Date of publication
19/04/2018
Date of order
16/04/2018
19/04/2018
Good and friendly service in Cardiff store
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
The items I got were of high quality. The bags are comfy and have a lot of space. The prices are very reasonable too. Great customer service, very pleased customer.
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Bought puma trainers in TC shop £110 to find exactly the same ones on line at £52 so returned to the shop to discuss they said they couldn’t compete with puma itself wouldn’t price match, really not interested in giving any reductions. Bottom line is DONT BY ANYTHING FROM THIS SHOP .
1.00
Very Poor

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Very good service and polite staff.
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Shoes had some marks and dried glue all over the side.
3.67
Good

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
Fast delivery, great range of products. The pair of Nike trainers I bought from soultrader were £10 cheaper then the two other retail stores I looked at before purchasing from soultrader. Will be my first port of call from now on.
5.00
Excellent

Date of publication
19/04/2018
Date of order
13/04/2018
19/04/2018
Friendly efficient service. Love the Skechers
5.00
Excellent

Date of publication
19/04/2018
Date of order
13/04/2018
19/04/2018
Very helpful staff
5.00
Excellent

Date of publication
19/04/2018
Date of order
12/04/2018
19/04/2018
Good Customer Service
4.00
Good

Date of publication
19/04/2018
Date of order
15/04/2018
19/04/2018
First time i’ve Shopped in sole trader. Very impressed with service & what a nice change to find a shoe shop that has a shoe horn for customers to use. Will definitely shop again.
4.50
Excellent

Date of publication
19/04/2018
Date of order
16/04/2018
19/04/2018
Good service all round.
5.00
Excellent

Date of publication
19/04/2018
Date of order
16/04/2018
19/04/2018
Excellent service from a young man called Brad
5.00
Excellent

Date of publication
19/04/2018
Date of order
15/04/2018
19/04/2018
Service quick & efficient. Staff approachable & polite.
5.00
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Good
4.00
Good

Date of publication
19/04/2018
Date of order
15/04/2018
19/04/2018
Excellent service.
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Fantastic service, and excellent quality shoe.
5.00
Excellent

Date of publication
19/04/2018
Date of order
13/04/2018
19/04/2018
Excellent service received.
5.00
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Great shop
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Very helpful staff
4.67
Excellent

Date of publication
19/04/2018
Date of order
11/04/2018
19/04/2018
Good service
5.00
Excellent

Date of publication
19/04/2018
Date of order
14/04/2018
19/04/2018
Excellent service, fast and reliable
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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