Staff were lovely however, I paid via apple pay but cannot be refunded via Apple Pay!!! My nearest store shut down so I travelled for an hour to do a return, only to be told the tills cannot be refunded to Apple pay and I never carry a bank card. I had to get a gift card which is appalling!!! If it weren’t for having the gift card I don’t know that I would shop here again. Not the staffs fault at all but such bad service. I bought else where as I found the item 20% cheaper
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Reviews for SOLETRADER
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16 Nov 2023
Verified review
Wonderful customer service
Wonderful customer service. Shoes originally sent did not match so they easily set up a return
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5 Nov 2023
Verified review
Good experience at Bluewater
The staff in store at Bluewater were extremely helpful and I got done what I needed to do quickly and easily.
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Answer by SOLETRADER
10 Nov 2023
Hello, thank you for your review. We are so pleased to hear that you enjoyed the great customer service provided by our store. Kind regards. SOLETRADER
5 days ago
Verified review
Very prompt delivery. Only bummer was that the US size 13 that ordered was a Euro size 46, rather than a 47. Would be nice if the website listed Euro sizing as well as US and UK sizing. Otherwise, the shopping experience was perfect.
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4 days ago
Verified review
First purchase
This is my first purchase from Sole Trader after checking numerous websites. Receive my item after 1 week which is very fast shipment coming from UK. Item is well packed, selling price and shipping price is good, not overpriced.
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12 days ago
Verified review
NZ Trader
You guys are absolute stars!!! I love getting my Ipanema's from you. Even from NZ I wouldn't getting a shipment as quick as I receive yours. Awesome service that I will continue to use. Big 5 stars from me ... cheers!!!
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4 days ago
Verified review
Bought a lovely Michael Kors bag that was discounted and £40 cheaper than other sites. The only negative point was on other sites when spending that amount they all offered free delivery!
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8 days ago
Verified review
Fab customer service
After ordering click & collect for a pair of shoes. I collected, only to get them home & they be the wrong shoes, the Brighton store quickly rectified this for me!
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4 days ago
Verified review
Boots arrived quickly and a much more competitive price to other retailers. Would absolutely recommend and will use again in the future!
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8 days ago
Verified review
First class company
The efficiency and friendliness of the staff, could quickly answer and resolve any queries, an excellent overall company to patronise
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3 Nov 2023
Verified review
Fantastic Service
After research Sole Trader cheapest plus free delivery. Was expecting delivery 3 days later and came next day. One happy customer!!!
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12 days ago
Verified review
Fantastic staff friendly chatty Interaction about sales great Happy enthusiastic great welcome
Nothing to do better staff lovely
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