Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.69/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,674 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 7,240 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Really helpful in store, thank you
5.00
Excellent

Excellent friendly service
5.00
Excellent

Quick efficient service
4.33
Good

Great
5.00
Excellent

Bought as a gift so can’t comment on goods but ordering, service and delivery were fantastic. Would definitely shop here again.
5.00
Excellent

the shoes are ljust perfect they are for my son is was totally happy
5.00
Excellent

5 service & delivery.
5.00
Excellent

I was very impressed with the service.
5.00
Excellent

all good
5.00
Excellent

I haven’t even shopped here why am I getting these emails
1.00
Very Poor

Great
5.00
Excellent

Excellent delivery service. Shoes were very good but sadly too small - very narrow. Excellent returns policy
4.33
Good

The shops great & the customer service all round is brilliant very positive feedback.
5.00
Excellent

Good price good customer service
5.00
Excellent

Very good service. The assistant was very patient, as I couldn't make up my mind. He mad it easy for me. Thank you
4.00
Good

Great shopping experience will definitely use the shop again and recommended too others
5.00
Excellent

A very friendly, welcoming bunch of staff at your Oxford Street store. Shall be returning :)
5.00
Excellent

The shoes fitted beautifully and the customer service was first class
5.00
Excellent

Staff were lovely and I was given a personal and friendly service
5.00
Excellent

I do like sole trader. And the guy that served me, was great. The little thing I hate in all the shops I went into over the couple of hours trying on the timberlands. Was how they all try and give me the shoe that had been on display.
Your staff member was good. He knew exactly what I was talking about and went to the store room and bought me out a complete pair. Well done soletrader
4.00
Good

Kept waiting and staff slow coming forward
3.00
Fair

Good salesman very good advice
5.00
Excellent

all good
4.00
Good

nice staff
5.00
Excellent

Great service
5.00
Excellent

Great
5.00
Excellent

good service just took the assistant time to find the goods
4.33
Good

Good
5.00
Excellent

Very fast service, friendly and advice given. I will be back again well done metrocentre Gateshead
5.00
Excellent

Staff is friendly and very helpful.
4.67
Excellent

Really helpful staff and great quality item
5.00
Excellent

Good service and cheaper price
5.00
Excellent

bnmbnm.
5.00
Excellent

There’s nothing to complain about here, everything was perfect
5.00
Excellent

server has literally no personality as i was trying to have a chat and a laugh as I was being served and there was no enthusiasm.
3.00
Fair

Great efficient service with no drama
5.00
Excellent

Quick, fast and reliable
5.00
Excellent

I was very happy with the way they delivered and all. My items were in perfect condition and just as described. However, their refund policy sucks. I had to go into store and get a different size (not their fault) and I was told that I can’t do a swap on the spot because the refund takes 3-5 working days to return to my account. Maybe specify this on the website guys.
4.67
Excellent

Swift delivery...cheapest product
5.00
Excellent

Fast international delivery, good service
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk

Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.