Certificate for soletrader.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for soletrader.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with soletrader.co.uk
Date of publication
19/11/2019
Date of order
09/11/2019
19/11/2019
Returned a pair of boss trainers after the sole on the toe started to come unstuck.
They were very helpful and exchanged them for a new pair.
They were very helpful and exchanged them for a new pair.
Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Friendly helpful service
Date of publication
19/11/2019
Date of order
09/11/2019
19/11/2019
Good range of brands. Staff friendly and very helpful
Date of publication
19/11/2019
Date of order
04/11/2019
19/11/2019
All round great service
Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Nice friendly chap who served me. Not overbearing, straight to the point and helpful. Good job.
Date of publication
19/11/2019
Date of order
19/11/2019
19/11/2019
Very nice chap in the Norwich store- super helpful
Date of publication
19/11/2019
Date of order
05/11/2019
19/11/2019
Super speedy delivery, well packaged shoes. Thank you.
Date of publication
19/11/2019
Date of order
04/11/2019
19/11/2019
Think item could have berncin a box for the price especially as it was a present
Date of publication
18/11/2019
Date of order
18/11/2019
18/11/2019
No size 8 in the original pair I wanted, which led to paying more for another pair that were
Date of publication
18/11/2019
Date of order
04/11/2019
18/11/2019
Fast delivery and a fantastic product
Date of publication
18/11/2019
Date of order
17/11/2019
18/11/2019
Hassle free with good service
Date of publication
18/11/2019
Date of order
18/11/2019
18/11/2019
I purchased some Barbour slippers from your Bromley branch and as always was well looked after by your staff , great service with a smile the girls are a credit to your company.
Date of publication
18/11/2019
Date of order
16/11/2019
18/11/2019
Very nice shop and staff
Date of publication
18/11/2019
Date of order
18/11/2019
18/11/2019
Always excellent service from the Hanley store, really nice staff too
Date of publication
18/11/2019
Date of order
02/11/2019
18/11/2019
All good thanks; right product, good price, delivered on time.
Date of publication
18/11/2019
Date of order
16/11/2019
18/11/2019
Efficient and polite staff
Good stock range
Good value
Good stock range
Good value
Date of publication
18/11/2019
Date of order
03/11/2019
18/11/2019
Great service no issues at all
Arrived earlier than expected
Arrived earlier than expected
Date of publication
17/11/2019
Date of order
01/11/2019
17/11/2019
The entire process was quick. easy and seamless
Date of publication
17/11/2019
Date of order
16/11/2019
17/11/2019
Shop extremely friendly and helpful
Date of publication
17/11/2019
Date of order
16/11/2019
17/11/2019
The assistant was lovely and very helpful.
Date of publication
17/11/2019
Date of order
17/11/2019
17/11/2019
Just great Range, sizes, service - it all works well for me
Date of publication
17/11/2019
Date of order
16/11/2019
17/11/2019
Super helpful staff and I was given lots of advice about products to buy to protect the boots I bought.
Date of publication
17/11/2019
Date of order
25/10/2019
17/11/2019
Disappointed with quality of item after one day wear
Date of publication
17/11/2019
Date of order
01/11/2019
17/11/2019
Custimer contact via email was quick and responsive, the shoes I purchased are exactly as described on the website and delivery to Australia was inexpensive and very quick - a great experience all round - well done SoleTrader
Date of publication
17/11/2019
Date of order
02/11/2019
17/11/2019
Received goods in excellent condition.
Date of publication
16/11/2019
Date of order
02/11/2019
16/11/2019
Easy and professional service.
Date of publication
16/11/2019
Date of order
16/11/2019
16/11/2019
Staff were friendly and polite, even when the shop was busy. A very relaxed experience, made even better when I was served by employees determined to get the best possible outcome for their customers.
Date of publication
16/11/2019
Date of order
16/11/2019
16/11/2019
great customer service
Date of publication
16/11/2019
Date of order
16/11/2019
16/11/2019
I went in with a photo of shoes I needed to buy. I wasn't sure if I had picked the right ones. A man came over and asked if I needed help. I showed him the picture and he said i had the right ones. He got the right size for me and served me at the till. He was very friendly and helpful. Thank you very much.
Date of publication
16/11/2019
Date of order
16/11/2019
16/11/2019
Absolutely lovely staff thank you
soletrader.co.uk
soletrader.co.uk was certified by Trusted Shops on 28/01/2016.
Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
HP2 7EA Hemel Hempstead
United Kingdom
Tel: 0800 731 6441
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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