Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.63/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,339 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 14,037 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/10/2019
Date of order
02/10/2019
17/10/2019
Brilliant
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
The sales person was very helpful and super friendly. They have good collection of shoes.
5.00
Excellent

Date of publication
16/10/2019
Date of order
02/10/2019
16/10/2019
The transaction was smooth and problem free from sale to delivery and I am very happy with my purchase.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Brought boots from your shop in lakeside fantastic people you have working for you very helpful and kind 10 out of 10 for customer service
5.00
Excellent

Date of publication
16/10/2019
Date of order
02/10/2019
16/10/2019
Lightning quick delivery
5.00
Excellent

Date of publication
16/10/2019
Date of order
14/10/2019
16/10/2019
Great selection of footwear, found exactly what I was looking for. Friendly staff especially the tall gentleman with dark hair who served me. Will definitely be returning to the Canterbury shop in the near future. Thank you
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Very good service.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
I love the Cardiff store, their staff are always fantastic and I always have a laugh with them, service was brilliant as always and didn’t let me down Fabulous team
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great
5.00
Excellent

Date of publication
16/10/2019
Date of order
01/10/2019
16/10/2019
I ordered Michael kors Bag and it's stunning, good customer service and delivery
3.67
Good

Date of publication
16/10/2019
Date of order
02/10/2019
16/10/2019
Quick delivery. Goods as described. Good price and live my boots
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
EXCELLENT
5.00
Excellent

Date of publication
16/10/2019
Date of order
15/10/2019
16/10/2019
Friendly & reliable store always get good quality and service
5.00
Excellent

Date of publication
15/10/2019
Date of order
13/10/2019
15/10/2019
Helpful with difficult feet, continued to look for different models in stock to find the right shoes.
Have always had good service from this shop.
5.00
Excellent

Date of publication
15/10/2019
Date of order
29/09/2019
15/10/2019
good price , quick delivery, thanks
5.00
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Delivery n/a
4.33
Good

Date of publication
15/10/2019
Date of order
01/10/2019
15/10/2019
Order delivered late - no update via email as to location of order and the stage of delivery - when did arrive staff were rude and disinterested in customer service. Goods were exactly same as could buy elsewhere. Will buy else where in future
2.33
Poor

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Purchased exactly what I'd been looking for, customer service was excellent would definitely recommend Sole Trader
5.00
Excellent

Date of publication
15/10/2019
Date of order
05/10/2019
15/10/2019
Very good services
4.00
Good

Date of publication
15/10/2019
Date of order
01/10/2019
15/10/2019
Great service
4.67
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Excellent service and help.
5.00
Excellent

Date of publication
15/10/2019
Date of order
15/10/2019
15/10/2019
Staff is very helpful and polite
5.00
Excellent

Date of publication
15/10/2019
Date of order
10/10/2019
15/10/2019
Very competent, attentive friendly staff selling good quality shoes
5.00
Excellent

Date of publication
14/10/2019
Date of order
14/10/2019
14/10/2019
The staff were very nice and polite and they helped me with finding the right product.
5.00
Excellent

Date of publication
14/10/2019
Date of order
30/09/2019
14/10/2019
Accidently stumbled upon this web site and found the most amazing products that I haven't been able To find in other web shops like farfetch and netaporter. Will come back
5.00
Excellent

Date of publication
14/10/2019
Date of order
12/10/2019
14/10/2019
Knowledgeable staff. Quick,efficient and helpful.
The shop just so happened to have a very nice pair of Paul Smith trainers that were priced at around £150.00
They didn’t have my size in stock (reason for only giving 4 stars and not 5)
After the initial disappoint I then spotted a lovely pair of Y-3’s that were twice the price
They had my size I’m now down 300 quid:)
Very happy customer
4.00
Good

Date of publication
14/10/2019
Date of order
30/09/2019
14/10/2019
Really good to shop with happy with my new trainers
5.00
Excellent

Date of publication
14/10/2019
Date of order
30/09/2019
14/10/2019
Very pleased with purchase and delivery
5.00
Excellent

Date of publication
14/10/2019
Date of order
30/09/2019
14/10/2019
Delivery was really quick and I am so happy with my new trainers
5.00
Excellent

Date of publication
14/10/2019
Date of order
14/10/2019
14/10/2019
Very helpful
4.67
Excellent

Date of publication
14/10/2019
Date of order
14/10/2019
14/10/2019
I find the staff and management very helpful
5.00
Excellent

Date of publication
14/10/2019
Date of order
28/09/2019
14/10/2019
Very easy to use and a quick service
5.00
Excellent

Date of publication
14/10/2019
Date of order
12/10/2019
14/10/2019
Customer service was great.
5.00
Excellent

Date of publication
14/10/2019
Date of order
30/09/2019
14/10/2019
Everything perfect
5.00
Excellent

Date of publication
14/10/2019
Date of order
25/09/2019
14/10/2019
I did not receive a confirmation email once the order had been placed. I did email at least 4 times asking for confirmation. Had no reply.
4.00
Good

Date of publication
13/10/2019
Date of order
12/10/2019
13/10/2019
Excelent
5.00
Excellent

Date of publication
13/10/2019
Date of order
12/10/2019
13/10/2019
Very good service
5.00
Excellent

Date of publication
13/10/2019
Date of order
13/10/2019
13/10/2019
Friendly staff
5.00
Excellent

Date of publication
13/10/2019
Date of order
29/09/2019
13/10/2019
Quality all round
5.00
Excellent

Date of publication
13/10/2019
Date of order
29/09/2019
13/10/2019
Totally in love with my Dr Marten mini kiev bag pack. Excellent quality, worth every penny Cannot fault service from Sole Trader - excellent from ordering to delivery. Will defo order from these again Already looming at the Dr Marten Chelsea boots
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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