Certificate for soletrader.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for soletrader.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with soletrader.co.uk
Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Brilliant service all round
Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
I've only used Soletrader once, but I had no problem, and would use and recommend them again.
Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Very good and manager very courteous
Date of publication
18/09/2019
Date of order
18/09/2019
18/09/2019
Friendly helpful staff
Date of publication
18/09/2019
Date of order
04/09/2019
18/09/2019
Excellent description and fast delivery
Date of publication
18/09/2019
Date of order
03/09/2019
18/09/2019
Bought as a present for my wife, the shoes arrived in a very very tatty box with several holes. I had to do some repairs to the box to try and not make it look the shoes were second hand or I had found them on the bargain self. Good product very disappointed with the presentation.
Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
Product was as described and arrived promptly and My son loves them . Website glitched and I managed to order 2 pairs of the trainer's however I emailed Soletrader and they responded within 24hrs having cancelled and refunded 1pair. Excellent customer service.
Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Easy online experience. Really fast delivery.
Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Very good customer service from derek
Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Great quick service.
Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Nice peope Perfect shoes
Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
Great service and nice clean shop
Date of publication
17/09/2019
Date of order
17/09/2019
17/09/2019
great service
thank you
thank you
Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
All professional-thnx
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Excellent customer service
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Shop staff were rude and uninterested. She was chatting to another member of staff and seemed annoyed that we interrupted, then huffed and sighed through the transaction. I won't be back in a hurry.
Date of publication
16/09/2019
Date of order
13/09/2019
16/09/2019
The staff(black woman) was very unhelpful, unfriendly and somewhat rude.
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Smooth transaction, thank you.
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Very quick and easy click and collect
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
As per my previous review, these boots were purchased together.
Date of publication
16/09/2019
Date of order
16/09/2019
16/09/2019
Very polite and friendly and welcoming environment
Date of publication
16/09/2019
Date of order
01/09/2019
16/09/2019
Brilliant,exactly as described
Date of publication
16/09/2019
Date of order
31/08/2019
16/09/2019
Great service great value
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Easy to order and collect
Date of publication
16/09/2019
Date of order
23/08/2019
16/09/2019
Efficient from start to finish
Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Good service. Very straight forward. I was happy I could get the boots I wanted online as they had sold out in all the shops near me.
Date of publication
16/09/2019
Date of order
15/09/2019
16/09/2019
Girl who served us was very helpful
Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Easy ordering. Fast delivery. Kept informed of delivery status.
Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Excellent and quick
Date of publication
15/09/2019
Date of order
27/08/2019
15/09/2019
Very good service, delivery very quick.
Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Great shoes, delivery as expected. Thank you.
Date of publication
15/09/2019
Date of order
05/07/2019
15/09/2019
Loved service, loved shoes
soletrader.co.uk
soletrader.co.uk was certified by Trusted Shops on 28/01/2016.
Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
HP2 7EA Hemel Hempstead
United Kingdom
Tel: 0800 731 6441
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
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Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
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Customer reviews