Certificate for soletrader.co.uk

No. XF5492D43380392A29CB74ACDC7AD70C4
 

Approved on
28/01/2016
Valid until
27/01/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for soletrader.co.uk



Excellent

4.56/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 2,952 Trusted Shops reviews collected in the last 12 months.
In total, soletrader.co.uk has already collected 13,170 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
19/07/2019
Date of order
13/07/2019
19/07/2019
Professional and prompt. Very pleased with my experience
5.00
Excellent

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
Excellent service. Delivery absolutely amazing.
5.00
Excellent

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
Great customer services
5.00
Excellent

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
Nice
5.00
Excellent

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
Brilliant service and Jo really wanted to help me Thank you
5.00
Excellent

Date of publication
19/07/2019
Date of order
03/07/2019
19/07/2019
Great service
5.00
Excellent

Date of publication
19/07/2019
Date of order
04/07/2019
19/07/2019
Excellent
5.00
Excellent

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
Great service. Thank you.
5.00
Excellent

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
Great flip flops
5.00
Excellent

Date of publication
19/07/2019
Date of order
04/07/2019
19/07/2019
Excellent
5.00
Excellent

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
Very poor customer services wrong item delivered to store and not responding to emails
1.00
Very Poor

Date of publication
19/07/2019
Date of order
18/07/2019
19/07/2019
Exelent
5.00
Excellent

Date of publication
19/07/2019
Date of order
05/07/2019
19/07/2019
Very friendly staff, great products, helpful service
5.00
Excellent

Date of publication
19/07/2019
Date of order
18/07/2019
19/07/2019
Very easy staff very helpful
4.00
Good

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Excellent
5.00
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Didn’t actually have anything delivered as I bought in store - but I’m sure it would be excellent
4.67
Excellent

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Fast delivery and great shoes at the best price. Thanks
5.00
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Good range and happy service
5.00
Excellent

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Boots did not fit. Sent back
3.00
Fair

Date of publication
18/07/2019
Date of order
03/07/2019
18/07/2019
Really prompt and excellent se vice.
5.00
Excellent

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Item delivered really quickly. Item looked better than it did on the website.
4.67
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Staff pleasant shop clean
4.33
Good

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Excellent service from the Canterbury branch. They were so friendly and helpful X
5.00
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
The assistant who served me was very helpful. Thank you.
5.00
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
The gentleman who served me was was helpful, efficient, knowledgeable, curious.
Couldn't have adhed more from your staff.
Thank you.
4.50
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Helpful and friendly at Canterbury store.
5.00
Excellent

Date of publication
18/07/2019
Date of order
18/07/2019
18/07/2019
Friendly service
4.00
Good

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Faultless delivery and customer service. Really nice footwear but not true to size - hence four stars instead of five - so had to return
4.67
Excellent

Date of publication
18/07/2019
Date of order
30/06/2019
18/07/2019
Spot on
5.00
Excellent

Date of publication
18/07/2019
Date of order
04/07/2019
18/07/2019
Pleased overall
5.00
Excellent

Date of publication
18/07/2019
Date of order
14/07/2019
18/07/2019
Fabulous choice of shoes and good service x
5.00
Excellent

Date of publication
17/07/2019
Date of order
17/07/2019
17/07/2019
Very good
5.00
Excellent

Date of publication
17/07/2019
Date of order
03/07/2019
17/07/2019
Excellent service all round
5.00
Excellent

Date of publication
17/07/2019
Date of order
03/07/2019
17/07/2019
I have still not received my order and it went missing
1.00
Very Poor

Date of publication
17/07/2019
Date of order
13/07/2019
17/07/2019
Excellent service , very helpful
5.00
Excellent

Date of publication
17/07/2019
Date of order
17/07/2019
17/07/2019
N/aa
5.00
Excellent

Date of publication
17/07/2019
Date of order
02/07/2019
17/07/2019
good service all round and shoes fit consistent with others from the same shop so were the right size...
4.00
Good

Date of publication
17/07/2019
Date of order
16/07/2019
17/07/2019
Lovely products and the guys are very friendly and welcoming
5.00
Excellent

Date of publication
17/07/2019
Date of order
15/07/2019
17/07/2019
Lady in Sutton was great, extremely helpful, nothing was too much trouble, excellent.
5.00
Excellent

Date of publication
17/07/2019
Date of order
02/07/2019
17/07/2019
Product was exactly as described, delivery was quick and price was excellent. I will use this company again - Live in Australia.
5.00
Excellent

soletrader.co.uk customer reviews

soletrader.co.uk

soletrader.co.uk was certified by Trusted Shops on 28/01/2016.

Contact
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
enquiries@soletrader.co.uk
soletrader.co.uk
Owner
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with soletrader.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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