soletrader.co.ukReviews

: 17,625ExcellentCertified

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soletrader.co.uk- Logo - reviews
soletrader.co.uk- Logo - reviews

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Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
Trade register
Companies House 00763926

Reviews for soletrader.co.uk

4.69/5.00
Excellent
How is the rating calculated?

3,796 reviews in the last 12 months

85 %
9 %
2 %
2 %
3 %
17,625 total reviews

What other customers say about their experience with soletrader.co.uk

(118)
5 days ago
Worst experience ever. Vendor keeps sending review.
 Verified review|
20 days ago
Sadly my order was cancelled and I wasn’t informed until enquired why it hadn’t been delivered, so my son didn’t have any shoes for school.
 Verified review|
23 days ago
Shoes arrived dirty
 Verified review|
24 days ago
I am waiting for 2 months still I haven’t got my order yet
 Verified review|
25 days ago
Let me order and then told me my item weren’t in stock.
 Verified review|
1 month ago
Awful
 Verified review|
1 month ago
Excellent product and service many thanks
 Verified review|
1 month ago
The lady on the desk was not friendly
 Verified review|
1 month ago
This is the second time where you send send me a damaged shoe.
 Verified review|
1 month ago
ORDERED A PAIR SHOES, PAID FOR THEM & THEN TOLD OUT OF STOCK SOME 2 DAYS LATER
 Verified review|
1 month ago
Been treated as a fraudster, got my order canceled by seller, probably, because I've tried to buy 3 pairs of shoes. Tried to find out what security checks I've failed, no answer. Waited for my money for more then 72 hours to be returned, when the seller claimed it will be returned within 24 hours. Disgusting shop, service, no returning for me.
 Verified review|
1 month ago
Ordered an item and had payment taken only to get a generic email a few days later confirming the order had been cancelled. No information was provided just that it had been cancelled...... searching the website for the item i saw it was marked out of stock. Poor rating is because you sent me a generic email with no info and no apology and because you held my payment for over a week.
 Verified review|
1 month ago
Very good service
 Verified review|
2 months ago
I'm waiting for the package and still don't have it. The store chose the worst possible courier companies. The courier cannot find an address
 Verified review|
2 months ago
Allowed me to order, I waited 4 days and got an email saying they had cancelled my order ? Total waste of time, don’t use them
 Verified review|
2 months ago
No communication, still waiting for my refund for a return!
 Verified review|
2 months ago
If i could give them Zero stars i would. Customer services are terrible and the product I received is terrible. I legit think all products are fake from this website. Do not buy!
 Verified review|
2 months ago
I ordered the shoes and paid £2.99 standard delivery. Was emailed to say they had been dispatched, all fine. Until a week goes by and an email shows up saying we've received your shoes your refund is on the way? I never received the shoes so I've forked out 3 quid for nothing. Its an absolute joke. Won't be buying from Soletrader again.
 Verified review|
2 months ago
Cancelled my order and even though product was in stock ignored my request as to why they cancelled my order.
 Verified review|
2 months ago
Never receive the order, and no yet the devolution of my money!!!
 Verified review|