SOLETRADERReviews:
1,463 reviews in the last 12 months22,534 total reviews
Excellent
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Top positive review
9 Apr 2023
Verified review
Great!!!!
Placed an order late on Sunday evening.
Delivered on Tuesday afternoon. Will definitely be ordering again.
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Top negative review
6 Jul 2023
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I ''returned'' some shoes yesterday. I was told they have a new system and a return might be a problem. They haven't sold anything since the morning and I must come back later. Eventually, after the staff members kept trying, I was told the return went through, and was asked to provide an email address for return confirmation rather than given a paper copy (I was told they would get in trouble for giving me a printout as they are not allowed!?). Later on, and again today, I felt uncomfortable so I checked my account for a refund and it wasn't there, nothing pending. No email to confirm my return either. Only email from you to ask for feedback. Well, my feedback is, I'm never going back to this shop again. I just hope I will see my money back eventually. Sole Trader in Wandsworth Southside shopping centre. The worst experience ever!
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Reviews for SOLETRADER
12 days ago
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Great shoes sadly tarnished by poor packaging and damaged box. Need to pay more attention to packaging.
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16 hours ago
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Liked the range on offer but thought there could have been a bigger selection of women’s trainers.
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12 days ago
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The lady that served us was very pleasant and helpful, nothing was too much trouble.
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5 days ago
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Good service
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21 hours ago
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5 days ago
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6 days ago
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7 days ago
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13 days ago
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4 Nov 2023
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Very helpful
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4 Nov 2023
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18 Sept 2023
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Good price, free delivery in UK but expensive to outlying areas like Northern Ireland, for no clear rationale other than that it is an easy revenue stream
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7 Oct 2023
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Unfortunately the delivery was later than I expected but sole trader was very responsive and agreed to a quick refund when I wished toncancel my order
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2 Oct 2023
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Great Service
Friendly and helpful
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27 Sept 2023
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17 Sept 2023
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14 Sept 2023
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15 Aug 2023
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Easy to order, but that’s about all
Easy to order, choice of delivery but I feel quite expensive so a good value product once postage and then return fee as ordered wrong size, even though I’m sure I touched the right size cost me £6 so not good value, by the time I ordered correct size postage x 2, return fee x1 my £19 value cost me £28. Wouldn’t be in a hurry to order again when so many places offer free postage and returns.
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3 Sept 2023
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Shoes were really nice ,but staff could be more friendly
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26 Aug 2023
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Friendly and helpful staff. Polite and knowledgable
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