soletrader.co.uk

Details
Contact
Contact
Twinmar LTD
Unit C Swallowdale Lane
HP2 7EAHemel Hempstead
United Kingdom
Trade register
Companies House 00763926

Reviews for soletrader.co.uk

4.67 / 5.00
Excellent
How is the rating calculated?

3,473 reviews in the last 12 months

82 %
11 %
2 %
2 %
3 %
15,075 total reviews

What other customers say about their experience with soletrader.co.uk

Sort order Latest first 
4 days ago
Would have given 5 stars however the customer service assistant never smiled when I asked her for help. During my time in the store the customer assistant only smiled when completed transaction at till. The manger he’s great. The customer assistant just needs to smile more and she’ll be fine.
 
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1 week ago
My experience wasn’t a good one, they cancelled my order after 2 days of waiting for my delivery. I won’t give them a bad rating as I’m sure it was a rare occurrence but cannot give a good review for my experience.
 
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Did not receive email to confirm delivery of order . On arriving at store ignored by sales assistant despite shop being empty . Had to ask him for assistance despite the fact we were stood at the desk for several minutes. Made to feel like we were intruding and a nuisance
 
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Great stock and service
 
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3 weeks ago
Limited staff friendliness
 
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4 weeks ago
Shop extremely busy not enough staff to serve people waiting when attended to staff were polite and professional
 
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4 weeks ago
Can not rate customer service as haven't spoke to someone. But the box arrived damaged and torn and the shoes had a mark on them. Was too late to return and buy a new pair so had to apologise when have them to my mum as a giftm
 
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1 month ago
Nice helpful staff
 
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1 month ago
The assistants in your Norwich were Top Class a Well Done Girls
 
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I had to order my shoes 3 times before getting the right one. Size was different and shoes were damaged Very disappointed
 
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1 month ago
I was sold the wrong shoes, after spending at least 20 minutes in store trying on the right ones. I open the box at home to find a different pair to the ones I had been trying on
 
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1 month ago
Didn't get notification of dispatch or order ready for collection. Had to contact customer service.
 
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1 month ago
delivery irrelevant, purchase was made in shop.
 
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1 month ago
sasdas
 
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Customer service good Leicester shop tidy immaculate, staff helpful
 
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1 month ago
Good service
 
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2 months ago
Disappointed with quality of item after one day wear
 
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2 months ago
My goods arrived at shop and I had to chase it up as I got no call from the store any form of communication to say my order was here . After I picked it up a week later I get an email to say my item is here . Poor communication and customer service
 
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2 months ago
Ssd
 
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2 months ago
Staff in Canterbury store extremely helpful and friendly
 
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