soletrader.co.ukReviews

: 18,202ExcellentCertified

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soletrader.co.uk- Logo - reviews
soletrader.co.uk- Logo - reviews

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Contact
Twinmar Tech LTD
14 Maxted Road
HP2 7DX Hemel Hempstead
United Kingdom
Trade register
Companies House 01115756
Authorised representative
Lilly Bordon, Marcel Bordon

Reviews for soletrader.co.uk

4.70/5.00
Excellent
How is the rating calculated?

3,774 reviews in the last 12 months

85 %
9 %
2 %
2 %
3 %
18,202 total reviews

What other customers say about their experience with soletrader.co.uk

(86)
3 days ago
Item was described as leather upper, on receipt they aren't its other material. False advertising! Shame as I love the trainers.
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5 days ago
Great return service’
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8 days ago
Order was too small. Had to pay to return the item. These days that’s pretty poor. Won’t use again.
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16 days ago
Everything was excellent
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1 month ago
Considering I purchased a well know brand of expensive boots the box was battered and the store has no other boxes ? Considering this was purchased for a present it was no ideal
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1 month ago
I’m not happy with my order, because I paid 6 pounds of delivery, then I returned the boots because they were quite small and you charged be 6 more pounds. The result: I don't have my boots and I have 12 pounds less in my account and if I want to buy the boots now, I have to pay the delivery again.
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1 month ago
delivery is fine but not impressed have to pay to return by post with no local shop near by won’t buy from again due to this
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1 month ago
My shoes were bloody covered in this oily black ink like liquid when they arrived. VERY ANGRY AS THEY’RE/were white trainers!!! Won’t be using again.
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2 months ago
It took a long time to receive the refund
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2 months ago
Boots were amazing but little to no delivery service communication! I ordered them to the store, and only received 1 email which stated they had been despatched. I did not receive any email to state they had arrived which was quite frustrating as I was waiting a while for them when they were there the whole time! And no, the email was not in my junk mail- I did not receive any email confirming.
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3 months ago
this was supposed to be size 10, but they don't fit, never had problems with size 10 before
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3 months ago
Prices was a bit confusing as the one on display was specific to that size - when getting a bigger size the price jumped up quite a bit .
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3 months ago
Items took longer than i expected to arrive. Bit disappointed that it costs to return the items. Wouldn't buy online from soletrader again for that reason
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3 months ago
Still waiting for a refund.
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3 months ago
However, it was very expensive to return the goods, £11.00. Many companies have free returns. So I wouldn't order from you again in afraid.
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3 months ago
The order and delivery service were very good and efficient. Unfortunately l didn’t like my purchase and l didn’t find the return form very informative. Thinking l would have to pay for my return It wasn’t until l revisited the website that l read you can return your parcel free of charge through collection plus. I do feel this information should have been clear on the returns form.
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4 months ago
Very good
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4 months ago
I ordered these for my sons birthday, I received socks that weren't tied together with a label unattached, a note says to inform cus toner they were unattached. No-one informed me if anything!!! I would have sent them back but it was too later to order more, To say I was disappointed was an understatement. I did email them with No Reply. Very Bad Trader!!!!
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4 months ago
Pricey delivery fees.
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4 months ago
Yeah
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