soletrader.co.ukReviews

: 17,625ExcellentCertified

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soletrader.co.uk- Logo - reviews
soletrader.co.uk- Logo - reviews

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Twinmar LTD
Unit C Swallowdale Lane
HP2 7EA Hemel Hempstead
United Kingdom
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Companies House 00763926

Reviews for soletrader.co.uk

4.69/5.00
Excellent
How is the rating calculated?

3,796 reviews in the last 12 months

85 %
9 %
2 %
2 %
3 %
17,625 total reviews

What other customers say about their experience with soletrader.co.uk

(84)
9 days ago
Prices was a bit confusing as the one on display was specific to that size - when getting a bigger size the price jumped up quite a bit .
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10 days ago
Items took longer than i expected to arrive. Bit disappointed that it costs to return the items. Wouldn't buy online from soletrader again for that reason
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14 days ago
Still waiting for a refund.
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16 days ago
However, it was very expensive to return the goods, £11.00. Many companies have free returns. So I wouldn't order from you again in afraid.
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19 days ago
The order and delivery service were very good and efficient. Unfortunately l didn’t like my purchase and l didn’t find the return form very informative. Thinking l would have to pay for my return It wasn’t until l revisited the website that l read you can return your parcel free of charge through collection plus. I do feel this information should have been clear on the returns form.
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1 month ago
Very good
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1 month ago
I ordered these for my sons birthday, I received socks that weren't tied together with a label unattached, a note says to inform cus toner they were unattached. No-one informed me if anything!!! I would have sent them back but it was too later to order more, To say I was disappointed was an understatement. I did email them with No Reply. Very Bad Trader!!!!
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1 month ago
Pricey delivery fees.
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1 month ago
Yeah
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1 month ago
Beware,i ordered my usual doc size and found i couldn't fit my feet into the boot,as they are vegan im not sure haw to stretch them :/
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1 month ago
shoes were dented when they arrived and tracking didn’t work, they also didn’t arrive when they said they would however overall satisfied
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2 months ago
I was sent the wrong size
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2 months ago
The shoes came in bad condition they have scratches and signs ! Probably they have them in a shop for a long time and a lot of people try them!! I discussed with their team and I decided to keep them cause they offer me a discount and I really like those shoes and I couldn’t find them anywhere else so cheap!
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2 months ago
The shoes look great, but are not suitable for actual wear. The soles fell off after a month of regular wear. They are apparently held together with water-soluble glue - any stitching is purely cosmetic.
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2 months ago
all good
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3 months ago
I ordered these boots in a size 8, which is my regular size. They arrived quickly but I could hardly get my foot in them! They were certainly not a standard size 8. I went to return them, only to find the customer has to pay the return postage and they will only refund if the item is faulty. I ended up selling them on a local site and lost £8 in the process. Not much but not ideal.
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3 months ago
Offered a 10% uni discount When I paid it added it back on , Customer service said the discount did not apply to premium products T didn’t say that when I ordered the product Poor service
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3 months ago
Paid for next day delivery but received product the following day.
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3 months ago
This was a gift but the delivery address was mixed up with my billing postcode so the delivery couldn't be made and I had to rearrange with the courier which was frustrating.
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3 months ago
To expensive for students. Felt tricked at check out as my discount was disguised as vat
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