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Review summary
Customers consistently praise the staff for being friendly, knowledgeable, and eager to assist. Delivery is frequently described as exceptionally fast and reliable, often exceeding expectations. Most reviews highlight the high quality, comfort, and wide selection of footwear. Customers appreciate the smooth, quick, and hassle-free returns and refund process. Clear communication and regular updates throughout the order and delivery process are valued by customers. Pricing is often viewed as competitive or better than other retailers, contributing to positive purchase decisions.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsSOLETRADER
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Verified
My Archie’s Flip Flops are fantastic!
Best flips flops ever!
So comfortable, it’s a rare find to have such comfortable, cool flip flops.
Super quick delivery as well
Verified
Very helpful in store , couldn’t find the size we needed so they very quickly looked on line and the ordered. The delivery was very quick, great service.
Thank you
Verified
The Lady that attended me was one of the most efficent & nice person that I have met in a shop, she fully understood my needs and then left me to decide which was the best shoe without putting any pressure on me to buy one. In the end I bought 3!
Verified
Shop staff in Norwich really helpful, and friendly.Dissapointed didn't have my size they said you can order online which they did for me.
Verified
Very fast delivery service
Product and price where reasonable and delivery where exceptionally fast. Well done sole trader team and will use again in the future.
Verified
although the shoe size is not exact thus the cut is small so you have to order one size bigger, the service was excellent, fast and efficient.
My return was smooth and refund quick
Verified
I have arthritic feet and the lady helped me find a pair of trainers that I could actually get on. She went above and beyond with her care and advice.
Teach other shops to do likewise. You even had a shoe horn to help .
Verified
Great friendly customer service, gentleman at Westfields W12
Order was ready to pick up,.. Clean store well kept
Smooth checkout
Order arrived very quickly, update tracking service was great, keep it up 👍
Verified
Perfect Selection
Always has a perfect selection of on trend shoes for the season. Quality choices. Staff incredibly helpful and loads of space for trying on.
Verified
Young man that served us was very pleasant didn’t get his name my husband said he was size 8 shoe he told him to try it on a size 7. I said that will fit you better and he was right so he used his product very professional. Very helpful this on Wednesday. the 18th of March at the Arthur Glen at Cheshire Oaks.
Verified
Excellent and friendly service and great value.
Very helpful and friendly member of staff who advised me of my entitlement to a further discount on my purchase.
Verified
Great shoes & Impressive Customer Service
Great shoes, great price, amazingly speedy delivery times! I'll definitely shop with Sole Trader again! I also had an email inquiry after purchase and they responded immediately and helpfully.
Verified
Excellent sales and customer service
The lady in store at bluewater was extremely helpful and went out of her way to assist and advise. Couldn’t buy them in store bits she arranged postage to my house.
Verified
Good Looking Sandals
My order was delivered in super quick time. I was really pleased with the sandals I ordered and have had lots of likes when wearing them. Great quality and very comfortable.
Verified
Really pleased
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Gorgeous quality boots. Easy to buy with PayPal through a couple of clicks, super fast delivery. Will use again.
Verified
High quality, comfy vegan heels
Friendly and fun experience, knowledgable about their shoes and I absolutely love my new heels! I’d never heard of the brand V.gan before. Great high quality fully vegan/ cruelty free shoes and very comfy.
Verified
Lovely shoes
Good range of quality branded shoes and trainers. Delivery quite fast. I ordered loafers and they are really nice. Only slight gripe is that I tried to contact customer services as I had a question about my delivery and there does not seem to be one, apart from an email that takes a couple of days to answer. It has a button on the site for a chat but it is unmanned. It is really not right that a company can take your money but not want to talk to you.
Verified
Only one assistant when I first went in. He was dealing with someone else but maybe could have just acknowledged me? Came back about 20 minutes later and a different assistant dealt with me very promptly (he was also attending to another person). Very nice assistant
Verified
Order and delivery were very quick. The only thing that might help was seeing what sizes were available still on the first page rather than when you try to add it to basket.
Verified
First Time Buyer
As a first time customer I was very impressed with the service and quality of the shoes. Would recommend 👌
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
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SOLETRADER
- soletrader.co.uk
- help@soletrader.co.uk
- Hemel Hempstead, GBR
About
SOLETRADER
A global shoe and accessories retailer known for innovation, design and heritage. Discover a wide range of shoes, boots, trainers and accessories from the biggest and newest brands
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