medi online shop
Reviews:

5,519 total reviews   1,345 reviews in the last 12 months

4.70

Excellent

5,519 total reviews
1,345 reviews in the last 12 months

5
83 %
4
10 %
3
3 %
2
2 %
1
3 %

Certified since: Oct 14, 2013

The Trustmark indicates trustworthy online retailers.

mediuk.co.uk/shop/ fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out

Review summary

Customers consistently praise the prompt and reliable delivery, high product quality, and the durability and effectiveness of the items. Many appreciate the user-friendly design, comfort, and ease of use, noting that these products are superior to alternatives. The helpful, efficient, and responsive customer service is also frequently commended. Additionally, most customers find the website easy to navigate and the ordering process straightforward. Satisfaction with fit and sizing is commonly expressed, and while the price is often considered high, some customers feel it is justified by the quality and available discounts. Some customers report occasional delays or miscommunications with delivery, and a few have experienced issues with certain product features or durability. There are mentions of unfriendly staff or communication problems in customer service. While the website is generally easy to use, some users suggest improvements to the search function, product categories, or overall accessibility. Fit and sizing can be challenging for those with shorter or larger legs, and a significant number of reviewers are dissatisfied with the variety of available colour options.

This text was automatically created by an AI system from user reviews.

Was this summary helpful?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewsmedi online shop

(34)
(21)
(37)
(135)
(1118)
Community member 
2 Reviews
 Verified

Great Products and Prompt Delivery too

I really like the two pairs of knee high compression socks I bought recently. Ordered size V, as my full length stocking are that size. The socks are a good fit. I have Compression Level 2 and again these are comfortable and fit well, without sliding down the leg. No need for It Stays with these. I added a bottle of It Stays to be delivered with the socks. Delivery was very quick. Highly recommended for those who need compression products. The socks were expensive but will hopefully last a good while and are a lot better to wear than stockings in the extreme heat of summer.
Community member 
2 Reviews
 Verified

Full length leg stockings

These stockings class 2 are good for my vein health but the band on the full leg ones at the top doesn't seem to stick like they used too. I have had these before till my operation of vein ablation and they used to stay up great.. Im not sure whats changed but after one wash they started to fall down my legs, fab support for veins but maybe make the band at the top sticky again so these stay up. Otherwise would have been 5 stars. The below knee ones are great, no issues but I need full leg length at work to fully support my legs and I also wear a skirt uniform. They help a lot with blood flow if the band was better id have given 5 stars
Community member 
1 Reviews
 Verified
I found it very easy to navigate through the ordering process. I only needed ‘It Stays’ roll on body glue, but it was delivered quickly and does help in stopping my compression stockings from rolling down. I do have several pairs of Mediven stockings, two pairs via my GP and two more purchased privately.
Community member 
1 Reviews
 Verified
I had been given compression socks by my GP surgery to help an open wound resulting from an incredibly serious bruise. I had been unable to wear them as they were far too long for my short legs but I got no help, was just told to wear them. I searched online for myself and came across Medi and socks of different lengths. The ones I ordered came in regular, short and extra short. I'm now wearing my new extra short in lilac, for the first time I have something that doesn't cut behind the knee and stop my blood flow. I can't help having short legs but felt punished and ignored by the professionals who dismissed my problem. People are not made in a factory in a standard mould! I had to wait more time for my 'special order' (wanted a happy colour) to arrive but I am thoroughly happy with the result. What a shame that I hadn't looked earlier, and that I was fobbed off by those who should have been helpful. I only ordered one pair, just in case they didn't work, but will be back to order more. I had looked elsewhere without success but I would definitely recommend medi.
Community member 
1 Reviews
 Verified

Smooth operators

My GP surgery provides Medi compression stockings. I decided I needed a couple more pairs and it was a definite advantage to have the product details to hand when I went online. It meant that the Medi website was simple to use. I was also able to browse the various colours and styles. The stockings were despatched promptly. It was a smooth operation.
Community member 
1 Reviews
 Verified
Everything about my experience with medi was good from start to finish. The ordering page was very clear and easy to follow and once this was done the order confirmation arrived in my inbox very soon after. If ordering the spectacularly lovely colour items it takes a fair amount of time as these items are made to order, but this is all clearly explained when ordering and my goodness it is well worth the wait! When the garments arrive they are so beautifully boxed with clear instructions and if you order opened toed you get a little slipper which is a great help when putting the on.
Community member 
1 Reviews
 Verified

A great product but over packaged.

A great product, an expensive product, packed in a cleverly engineered box within a box, with a quality produced booklet and product information in multiple languages BUT, all that aside, what proportion of the cost of the actual item / hoisery makes up the total price? One pair of below knee support socks is not an efficient use of tthe space available in the packaging. A quality item should be rightly valued and placed in packaging which matches the quality, but surely such investment could be tailored to be making the product more available to more people who are perhaps , currently unable to afford such beneficial products. Something to ponder!
Community member 
1 Reviews
 Verified

First use of compression stockings.

After receiving my very first pair of duomed soft calf length open toe compression stockings from my hospital, I used the specification on the packaging to order a further two pairs direct from Medi. These arrived exactly as specified within a few days. They are comfortable to wear and I shall be ordering further pairs, dependent on my next review at the hospital in a few months time.
Community member 
4 Reviews
 Verified
what can I say! I order , you send, it arrives. It is what I order, it is on time and it fits. It is the correct size, colour and style. you are so close to perfect it is frightening. Thank you
Community member 
2 Reviews
 Verified
The shoe inserts I bought for my Plantar Fasciitis were simply amazing and I have now worn them daily for a year and are part of my long road to recovery, I tried other brands but none were as protective as these
Community member 
1 Reviews
 Verified
The stockings I requested were delivered at the date they were due. Good quality and I am able to put them on with a little difficulty but getting the hang of it now. Thankyou
Community member 
3 Reviews
 Verified
Quick delivery. Ordered from medi a few times now and orders are always quick and as expected. Can’t comment on quality as they were gifts but they’ve always been appreciated by recipients
Community member 
2 Reviews
 Verified

Very Reliable Website And Great Service Too

Best place to get the glue to keep my compression stockings up. Called "It Stays", the glue is usually very reliable although just occasionally it fauls and a stocking sage to my knee! Medi are very swift at despatch of orrders and I trust them, which makes them part of a quite small list of websites!
Community member 
1 Reviews
 Verified
Excellent pleasant staff when contacted on phone, my first delivery did not arrive to me a very pleasant receptionist listened and immediately assured me a replacement would be sent ASAP likewise after answering some queries she forwarded me to a colleague who politely took an additional order on the phone
Community member 
2 Reviews
 Verified

Good quality stockings

Products clearly described with detailed information on compression rating and sizing. Duomed soft are a very comfortable fit. Top gripper band on ong stockings is very secure without being tight. Arrived quickly. Nice quality smooth fabric but sand colour is a bit orange, too 'tanned' looking for me. Black will be good for the winter.
Community member 
1 Reviews
 Verified
Order was delivered efficiently and although the product was not suitable for my needs the refund was made promptly on return. I would have appreciated a prepaid returns label.
Community member 
1 Reviews
 Verified

Excellent all round Service

I placed an order for some compression below knee stockings. They arrived well packaged and on time. My lymphoedema nurse gave me a set to try and they were an excellent fit and worked really well. Good clear instructions on how to care for them etc. and I wouldn’t dream of using any other make.
Community member 
1 Reviews
 Verified

SUPPORT HOLD UP STOCKINGS

Very pleased with my support hold-up stockings, love the colour tone just wished I could get them in a larger size as the tops of my legs are a bit bulgy and the stockings can make the tops off my legs tight Also would like to know how to prevent the top of the stocking bands from rolling down, as they don't seem to be sticking to my legs now and I've only worn them several times. On the whole love my purchase,
Community member 
1 Reviews
 Verified
The under knee compression stockings I purchased are great , my old ones were getting shabby so needed new ones. So comfortable and never slip down really happy.
Community member 
2 Reviews
 Verified
I have a paralysed right leg and many years ago it was recommende d I wore compression stockings on it to help the swelling. I'm glad I took the advice as my leg is in good condition in spite of not being able to move it. I usually get the stockings through the doctor but they messed up the last order so I bought some myself. I have an unopened pack which I cannot return to the doctor so do you know of a charity who will accepted these still packaged unopened stockings?

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Contact

medi online shop

Visit website

About

medi online shop

Thanks to intelligent solutions and thoughtful concepts we are able to offer a broad range of products tailored to the requirements of our customers. Our fashionable compression stockings and compress...