Certificate for medi online shop

No. X1CD5B39D053C8A30A0337B80E445EB28
 

Approved on
14/10/2013
Valid until
13/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for medi online shop



Excellent

4.82/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 192 Trusted Shops reviews collected in the last 12 months.
In total, medi online shop has already collected 476 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
10/12/2018
Date of order
10/12/2018
10/12/2018
fast and efficient
5.00
Excellent

Date of publication
09/12/2018
Date of order
02/12/2018
09/12/2018
Good.
5.00
Excellent

Date of publication
07/12/2018
Date of order
07/12/2018
07/12/2018
Excellent prompt service and great products
5.00
Excellent

Date of publication
07/12/2018
Date of order
29/11/2018
07/12/2018
Easy to order, excellent quality product.
4.33
Good

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Thank you so much lovely service
5.00
Excellent

Date of publication
06/12/2018
Date of order
06/12/2018
06/12/2018
Fantastic service, great item, thank you.
5.00
Excellent

Date of publication
05/12/2018
Date of order
05/12/2018
05/12/2018
ordered online and received socks even sooner than advised on order confirmation, very pleased
5.00
Excellent

Date of publication
02/12/2018
Date of order
02/12/2018
02/12/2018
Website said delivery would be 2 weeks, and they arrived in three days Although the stockings fit very well and are very comfortable, when hand washed as per instructions, the amount of black die that came out was incredible That said, there appears to be no difference in the colour when worn, and although I pat them dry in a towel, there is no dye transfer to the towel.
4.67
Excellent

Date of publication
02/12/2018
Date of order
25/11/2018
02/12/2018
High quality compression stockings
Great customer service
5.00
Excellent

Date of publication
02/12/2018
Date of order
02/12/2018
02/12/2018
My order is fine but I wanted to feedback my disappointment that the brown colour is no longer available in the same style/model. Might they become available again?
5.00
Excellent

Date of publication
30/11/2018
Date of order
30/11/2018
30/11/2018
Excellent service as always, thank you.
5.00
Excellent

Date of publication
29/11/2018
Date of order
27/11/2018
29/11/2018
Goods were good quality and fit, and delivered very quickly.
5.00
Excellent

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Had a little hiccup and needed to speak to someone, who was excellent at handling my problem. The garment is excellent fit.
5.00
Excellent

Date of publication
28/11/2018
Date of order
28/11/2018
28/11/2018
Package didn't arrive and the first response I received when I told you about it was poor giving me an incorrect email however after that you got your act together and you dealt with the problem sending out another one immediately. Thank you. On the glue itself - you are not alone in the bad design of the bottle - the glue ends up running down the bottle and everything gets very messy.
4.00
Good

Date of publication
26/11/2018
Date of order
26/11/2018
26/11/2018
Both my orders went through from order to wearing, like clockwork. Fully satisfied with the stockings.
5.00
Excellent

Date of publication
25/11/2018
Date of order
17/11/2018
25/11/2018
Really fast delivery and excellent product.
5.00
Excellent

Date of publication
25/11/2018
Date of order
10/11/2018
25/11/2018
Excellent service .Great fit ,wound healing well .
5.00
Excellent

Date of publication
24/11/2018
Date of order
24/11/2018
24/11/2018
Excellent service. Product isn't quite as thin as the photos make it look but it does feel well made (it should for the price). Hopefully will do the job it needs to
4.67
Excellent

Date of publication
22/11/2018
Date of order
15/11/2018
22/11/2018
Excellent service product and delivery thank you
5.00
Excellent

Date of publication
22/11/2018
Date of order
22/11/2018
22/11/2018
Prompt delivery, as described, no problems
5.00
Excellent

Date of publication
20/11/2018
Date of order
20/11/2018
20/11/2018
Website easy to navigate. Ordering and payment straightforward. P:rompt delivery of goods ordered, Goods were aordered and fit for purpose. Excvellent all round service.
5.00
Excellent

Date of publication
19/11/2018
Date of order
17/11/2018
19/11/2018
all good thanks
5.00
Excellent

Date of publication
16/11/2018
Date of order
08/11/2018
16/11/2018
Purchased from the net - great site, great goods, only comment little expensive for all customers who would like to perhaps purchase these excellent goods.

Margaret
5.00
Excellent

Date of publication
12/11/2018
Date of order
12/11/2018
12/11/2018
Excellent service, delivery and product. I will definitely be reordering this product from you when I need to. Thank you. Judith Newman
5.00
Excellent

Date of publication
11/11/2018
Date of order
11/11/2018
11/11/2018
Excellent product and service, will be ordering again.
5.00
Excellent

Date of publication
09/11/2018
Date of order
09/11/2018
09/11/2018
Very satisfied with the hold up stockings I purchased, comfortable to wear and don't look like compression stockings. I will be certainly buy from you again
5.00
Excellent

Date of publication
07/11/2018
Date of order
07/11/2018
07/11/2018
No rating given on customer service. Very pleased with my purchase and will be ordering more.
5.00
Excellent

Date of publication
07/11/2018
Date of order
07/11/2018
07/11/2018
delivery was rubbish
2.33
Poor

medi online shop replies: 19/11/2018
Thanks for your valuable feedback. Since satisfied customers are very important for us we would appreciate if you could send us an e-mail to enquiries@mediuk.co.uk in order to find a solution.

Date of publication
06/11/2018
Date of order
04/11/2018
06/11/2018
This is my second wrist brace I've ordered. It's a good quality material but the aluminium spine pocket is insufficiently reinforced (or the spine too sharp). So, I've had to tape up the spine to stop it cutting through the fabric at the palm of the hand.
It's an easy modification which I'm happy to do. Just a shame it's not quite right from new.
4.67
Excellent

Date of publication
06/11/2018
Date of order
30/10/2018
06/11/2018
Not cheap but quality products
5.00
Excellent

Date of publication
05/11/2018
Date of order
05/11/2018
05/11/2018
The knee pad had a defect and the customer service was super helpful sending me for free (and fast) a new knee pad, that was great
5.00
Excellent

Date of publication
02/11/2018
Date of order
31/10/2018
02/11/2018
Courier couldn't find address and stockings had to be sent back once received; however, customer service department very proactive and helpful so we got there in the end.
3.00
Fair

medi online shop replies: 05/11/2018
Thanks for your valuable feedback. Please let us know if this happens again in the future and we will take care of it.

Date of publication
02/11/2018
Date of order
02/11/2018
02/11/2018
I was pleased with the quick delivery of this item,which meant I could dispose of my old one which had not effect. Thanks
5.00
Excellent

Date of publication
31/10/2018
Date of order
31/10/2018
31/10/2018
Excellent service provided by Medi UK. They are always glad to help and advise anyone who have interest in their products and services. Their delivery service is excellent too. They ensure that the goods ordered will be delivered 100 the next day and it does. Thank you.
5.00
Excellent

Date of publication
29/10/2018
Date of order
29/10/2018
29/10/2018
Easy measurement instructions and easy to place order. Very quick delivery.
5.00
Excellent

Date of publication
24/10/2018
Date of order
17/10/2018
24/10/2018
Customer service left blank because I didn’t have to deal with anybody in person. This is a good thing though and speaks volumes about how good the online experience was.
5.00
Excellent

Date of publication
22/10/2018
Date of order
08/10/2018
22/10/2018
Very happy with the elbow support, delivery and the helpful customer service.
5.00
Excellent

Date of publication
21/10/2018
Date of order
18/10/2018
21/10/2018
Very good fitting and comfortable ,please with my item.
5.00
Excellent

Date of publication
20/10/2018
Date of order
20/10/2018
20/10/2018
Goods excellent quality . Fast delivery. Well packed. Nothing adverse to report. Will use this company again.
5.00
Excellent

Date of publication
19/10/2018
Date of order
19/10/2018
19/10/2018
Couldn’t fault anything. The stockings are so comfortable and offer such good support. Brilliant
5.00
Excellent

medi online shop

medi online shop was certified by Trusted Shops on 14/10/2013.

Contact
Plough Lane
HR4 0EL Hereford
United Kingdom
t.ludwig@medi.de
medi online shop
Owner
Medi UK LTD
Plough Lane
HR4 0EL Hereford
United Kingdom
Trade register
United Kingdom 02110690
Authorized representative
Ian Grant
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with medi online shop in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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