medi online shop
Reviews:

5,321 total reviews   1,297 reviews in the last 12 months

Review summary

Customers frequently praise the rapid delivery times and are very satisfied with the quality, durability, and effectiveness of the products. Customer service is often described as helpful, responsive, and efficient in handling issues. The products and the ordering process are generally considered easy to use, with clear instructions. Many customers highlight the comfort and correct sizing of the products, and they appreciate the wide range of products, sizes, and colors available. Most customers report smooth, hassle-free returns and refunds, with quick resolutions and satisfactory exchanges. Some customers express frustration with occasional delivery delays or a lack of communication about dispatch. A few mention issues with product wear or discomfort, and rare complaints about unfriendly customer service staff arise. Some customers note website or sizing confusion during ordering, and a notable minority mention fit or comfort issues for specific body types. Additionally, some request more options or express disappointment about limited selections.

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Reviewsmedi online shop

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Community member 
2 Reviews
 Verified

Great Products and Prompt Delivery too

I really like the two pairs of knee high compression socks I bought recently. Ordered size V, as my full length stocking are that size. The socks are a good fit. I have Compression Level 2 and again these are comfortable and fit well, without sliding down the leg. No need for It Stays with these. I added a bottle of It Stays to be delivered with the socks. Delivery was very quick. Highly recommended for those who need compression products. The socks were expensive but will hopefully last a good while and are a lot better to wear than stockings in the extreme heat of summer.
Community member 
1 Reviews
 Verified
I had been given compression socks by my GP surgery to help an open wound resulting from an incredibly serious bruise. I had been unable to wear them as they were far too long for my short legs but I got no help, was just told to wear them. I searched online for myself and came across Medi and socks of different lengths. The ones I ordered came in regular, short and extra short. I'm now wearing my new extra short in lilac, for the first time I have something that doesn't cut behind the knee and stop my blood flow. I can't help having short legs but felt punished and ignored by the professionals who dismissed my problem. People are not made in a factory in a standard mould! I had to wait more time for my 'special order' (wanted a happy colour) to arrive but I am thoroughly happy with the result. What a shame that I hadn't looked earlier, and that I was fobbed off by those who should have been helpful. I only ordered one pair, just in case they didn't work, but will be back to order more. I had looked elsewhere without success but I would definitely recommend medi.
Community member 
1 Reviews
 Verified
Everything about my experience with medi was good from start to finish. The ordering page was very clear and easy to follow and once this was done the order confirmation arrived in my inbox very soon after. If ordering the spectacularly lovely colour items it takes a fair amount of time as these items are made to order, but this is all clearly explained when ordering and my goodness it is well worth the wait! When the garments arrive they are so beautifully boxed with clear instructions and if you order opened toed you get a little slipper which is a great help when putting the on.
Community member 
1 Reviews
 Verified

A great product but over packaged.

A great product, an expensive product, packed in a cleverly engineered box within a box, with a quality produced booklet and product information in multiple languages BUT, all that aside, what proportion of the cost of the actual item / hoisery makes up the total price? One pair of below knee support socks is not an efficient use of tthe space available in the packaging. A quality item should be rightly valued and placed in packaging which matches the quality, but surely such investment could be tailored to be making the product more available to more people who are perhaps , currently unable to afford such beneficial products. Something to ponder!
Community member 
1 Reviews
 Verified

First use of compression stockings.

After receiving my very first pair of duomed soft calf length open toe compression stockings from my hospital, I used the specification on the packaging to order a further two pairs direct from Medi. These arrived exactly as specified within a few days. They are comfortable to wear and I shall be ordering further pairs, dependent on my next review at the hospital in a few months time.
Community member 
2 Reviews
 Verified

Very Reliable Website And Great Service Too

Best place to get the glue to keep my compression stockings up. Called "It Stays", the glue is usually very reliable although just occasionally it fauls and a stocking sage to my knee! Medi are very swift at despatch of orrders and I trust them, which makes them part of a quite small list of websites!
Community member 
1 Reviews
 Verified
Excellent pleasant staff when contacted on phone, my first delivery did not arrive to me a very pleasant receptionist listened and immediately assured me a replacement would be sent ASAP likewise after answering some queries she forwarded me to a colleague who politely took an additional order on the phone
Community member 
2 Reviews
 Verified

Good quality stockings

Products clearly described with detailed information on compression rating and sizing. Duomed soft are a very comfortable fit. Top gripper band on ong stockings is very secure without being tight. Arrived quickly. Nice quality smooth fabric but sand colour is a bit orange, too 'tanned' looking for me. Black will be good for the winter.
Community member 
1 Reviews
 Verified

Excellent all round Service

I placed an order for some compression below knee stockings. They arrived well packaged and on time. My lymphoedema nurse gave me a set to try and they were an excellent fit and worked really well. Good clear instructions on how to care for them etc. and I wouldn’t dream of using any other make.
Community member 
1 Reviews
 Verified

SUPPORT HOLD UP STOCKINGS

Very pleased with my support hold-up stockings, love the colour tone just wished I could get them in a larger size as the tops of my legs are a bit bulgy and the stockings can make the tops off my legs tight Also would like to know how to prevent the top of the stocking bands from rolling down, as they don't seem to be sticking to my legs now and I've only worn them several times. On the whole love my purchase,
Community member 
2 Reviews
 Verified
I have a paralysed right leg and many years ago it was recommende d I wore compression stockings on it to help the swelling. I'm glad I took the advice as my leg is in good condition in spite of not being able to move it. I usually get the stockings through the doctor but they messed up the last order so I bought some myself. I have an unopened pack which I cannot return to the doctor so do you know of a charity who will accepted these still packaged unopened stockings?
Community member 
1 Reviews
 Verified
I had difficulty putting on my prescribed compression knee high socks, they were also painful to wear. Ordered socks from MEDI using same prescription details & these were easier to get on..Will be ordering more.
A T
Alison T.
1 Reviews
 Verified
Great product which does what it says on the bottle! Keeps your knee high support tights in place all day. Also works for wigs and hair pieces! All round terrific product which I would highly recommend.
Community member 
1 Reviews
 Verified
Knowledgeable staff who answered my questions. My extra compression socks have arrived today. Like so many others have so commented, can you please make the Sand colour into a paler colour for summer, they are so much like horrid American Tan colour! I have no choice with the colours lour. Apart from that they are still an excellent product.
Community member 
1 Reviews
 Verified

A great piece of equipment in the recovery of strength and pain reduction

I bought the wrist support for my sister in law who had fractured her wrist and who still suffered pain and swelling after the cast was removed. I had found the support beneficial when I suffered the same problem four years ago so I bought it for her when she complained of the ongoing issues. My sister in law remarked that she was very grateful for the gift and that it made a big difference to her recovery. Highly recommend.
Community member 
2 Reviews
 Verified

Superior quality

I have been wearing Medi compression stockings for over twenty years now because I have suffer from DVTs. I have been wearing class 3 for most of those years but because of my frailty and ability to put the stocking on and find them too constricting and uncomfortable I now wear class 2 which are more comfortable and easier to put on. I also take blood thinners but still wear the stocking because of swelling. I have always found these stockings of a very good quality and hard wearing the only downside is that I only wear the stocking on my right leg but have to buy a pair and because I am now a pensioner find them expensive. Medi stockings are not free with a prescription so I was paying fifty pounds every three months which was fine when I was still in work. I did try other stockings but they were not as good quality as Medi. I was ordering the stockings direct from Medicare and I got to talk to one of there customer advice team who managed to get me a discount which has helped so I can buy two pairs at half the price which last me six months. To anyone who like myself who has to wear compression stocking I will say that you should always buy Medi because they are of superior quality than others
Community member 
1 Reviews
 Verified
I have been looking for support knee high stocking for wider calf's a while after the company I used before closed down. These stocking are excellent as they are easy to put on, stay up and don't leave marks after wearing them. They are really comfortable.
Community member 
1 Reviews
 Verified

Life changing results

This is the second one of these Achilles supports I have and I wear them every day, delivery was very very quick. The support does not wain it is excellant in fact its been lifechanging meaning I may not require surgery , the only issue iI have is the heel wears quick (4 months) maybe as I wear it all day every day, and may require stronger material in this area.
Community member 
2 Reviews
 Verified
The srvice was prompt and efficient, The website easy to navigate. One very small niggle. My order of three items came in three separate deliveries over a three week week period. I would have preferred to have had one delivery (1 postage charge and less packaging) even though I would have had to wait for threee weeks for the complete order.
Community member 
2 Reviews
 Verified
Prompt delivery. When I did receive a faulty item, I received a new one without fuss. I like the fact that I can deduct VAT from my compression stockings. I will order from them again

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