Review summary
Customers consistently praise the competitive pricing, frequent deals, and excellent value for money, which are cited as key reasons for continued loyalty. The extensive product range is also highlighted as a significant advantage, catering to both beginners and experienced anglers. Many customers express satisfaction with the quality of products received and appreciate how order issues, returns, or missing items are generally handled promptly and fairly. Secure packaging and responsive, proactive customer service are also noted by some reviewers. However, there are recurring concerns regarding delivery times, with feedback mentioning delays and a mismatch between expectations and reality, sometimes attributed to external couriers. Packaging quality is another area for improvement, as customers have reported damaged or insufficiently protected parcels. While many find customer service helpful, others describe it as slow, limited, or overly reliant on AI communication. A minority of reviews also point out occasional product defects or durability issues, and a few note friction or slow follow-up when resolving order problems.
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How Trusted Shops prevents fake reviewsReviewsfishdeal.co.uk
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Had ordered the ultimate thermo pack and followed...
Had ordered the ultimate thermo pack and received it the next day, unfortunately, a bit too tight. Immediately ordered a new one but a size larger. Returned the previous one, a day later received a notification that the return had arrived and another day later the money was back in the bank account. The larger size fit perfectly and was warm enough during fitting. Now waiting for bad weather with the belief that it is a great thermo pack.
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Hello, never disappointed!!!
Hello, out of all my orders I have been disappointed only once, and it was not due to pêchepromo, it was due to the delivery person. He left a damaged box and unfortunately, some items were missing. I can affirm that everything I bought from pêchepromo, I have never been disappointed by the quality of the items. Now let's be honest, I respect my equipment; after each outing, my equipment is cleaned, lubricated, and stored with care. I highly recommend pêchepromo for its seriousness and quality. Ordering is quick, well packaged, and quality is assured. I hope I will receive compensation for the damages caused by this bad delivery person. You have my email, I await your news for a commercial gesture. Thank you in advance.
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The search function sometimes leaves something to be desired. I usually figure it out.
Furthermore: Ordering, paying, shipping, and receiving. And you do that very well! Nice that you are also brothers if I remember correctly. Something that seemingly should be the most normal thing in the world, you stand for that too.
And with 30 years of purchasing, I now know quite a bit..
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Excellent shipping times and quality goods BUT much to improve in packaging!
Quality goods and shipping was done within communicated times and arrived perfectly on time. But the packaging needs much improvement. The cardboard boxes were closed with paper-like tape but arrived almost completely open as the tape was nearly completely removed. One of the couriers tried to fix it with their tape. For fishing rods, it's better to use solid tubes instead of cardboard boxes without cushioning, one side of the box containing the rod was completely open, and the rod slid out on its own, aside from being all bent and crushed. Fortunately, the equipment arrived all intact.
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What is the point of a reaction? I receive praises for my catches, compliments for my kindness, appreciation for my orders from what I thought was my very best Visdeal friend Sven ... apparently, I've formed an intimate friendship with a “digital assistant,” what a farce, how terrible, I really thought I had found a physical friend in a shared hobby. I could cry! But I hold my head high and will fight against my disappointment. What is real, what is fake, I don't know anymore, I find it inhuman. Probably within two years, I will catch a digital pike of 1.99 with a digital swimbait...
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Ultimate Classic spin 2.70m 15-45gr
I ordered 2 spinning rods in 2 separate orders for my grandchildren. The first package arrived without any protection in the box, causing the rod to move during transport and damage the case. I reported this issue to customer service. On the second shipment, I noticed that the rod in the box was well protected with bubble wrap. If I were to nitpick, I would have liked it to be better protected at the ends where there is a risk of impact. I can see efforts have been made, which is pleasant and encourages me to reorder.
As for the rods, the price-quality ratio is unbeatable, even if the shipping costs are a bit high.
Rod Ultimate Classic spin 2.70m 15-45gr. Very well-finished, pleasant weight, and well-balanced. Not yet tested under real conditions. Very satisfied with my purchase.
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Courier Service Absolute Disaster
About Visdeal nothing but praise, order simple and quickly handed to the carrier service.
This POSTNL is a disaster .. message delivery day X, at that moment at home an email comes .. moved to day Y, again waiting at home and .. indeed another email and moved to day Z and hooray then finally delivered!
The delivery person said they knew nothing about all the mess, but one thing is sure ..POSTNL unreliable and make a mess of it.
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Great products. Excellent price-performance ratio
Great products, though the packaging could be optimized a bit.
The shipping was a bit "slow", but thanks to direct communication, you knew directly as a customer what was happening. The delivery was made in 2 packages, where they could have just used 1 package.
Otherwise, the products are absolutely top-notch and the price-performance ratio is simply awesome.
I look forward to more time on the water with your products.
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Greeat range and fair pricing.
As a new customer to Fishdeal I was pleased to see the huge range of competitively priced items. I placed my order but was a little put off by the way it was split up for delivery, and the two rods were coming from the Netherlands, which obviously meant a delay. That said, when I eventually got to use all my new kit, I was delighted with the choices made and will no doubt be using Fishdeal again in the future.
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A great site to purchase from. I'm in the UK and came across fishdeal whilst browsing for a travel rod. They had the best price and I placed my order. My package arrived within a week in decent packaging without any issues. Tracking took a short while to start but as soon as the package entered the UK it was updated regularly. I know that this company is located in the Netherlands but for me the price was a major factor in deciding to buy. Some reviewers aren't so happy with the .co.uk address for a company from outside the UK but doesn't everything originate from abroad these days. Browse the site and you'll see the great value to be had. I like to shop local but if the stock that I want isn't there I will most definitely look to fishdeal.
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PACKAGING AN UNFINISHED SUBJECT
Everything is quite acceptable, except the packaging of the shipment in general and the rods in particular, very flimsy packaging for this kind of delicate material. I received a rod with a damaged ring, since then I don’t order rods online. And almost always a lot of box for little product, I think it should go in a smaller and more compact box, the products go from one side to the other. In the last order, I received a 2mm pellet bag burst.
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Been a good provider, the only criticism is there speed of delivery, it drags on sometimes, otherwise the delivery is normally exceptible, DPD Is the best Courier, and other Courier’s are not upto scratch, i like the profesionalism of DPD, the GLS Model is not in the same ball park, so please, in future dealings, will you comply with my DPD Courier deliveries please.
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The sportex rod was a great product and was shipped quickly , however the package was badly damaged and torn and was not packaged in a strong enough container and I had to open the package in front of the courier driver to make sure the was no damage to the rod , I was lucky it was not damaged, however fishdeal is an excellent company to purchase from , but needs to package more robust packaging I recommend fishdeal.
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Reliable and serious provider.
The products matched their descriptions and the associated promises, and the price was also very affordable. Only the delivery time was longer than expected, which might be due to the delivery from the Netherlands to Germany. Fortunately, Fischdeal was very transparent and communicative about this. So from my side: until the next order:) gladly again.
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Brilliant prices from Fishdeal. False delivery times.
Brilliant prices from Fishdeal.
The products are exactly, or as near as you could get, to the overpriced branded ones. I bought the ultimate bank base lounger chair, which was the same as the branded one. Excellent value.
I just wish the site would be honest in delivery times as 2 to 5 days is not true. I don’t mind waiting longer as long as I’m not expecting it sooner. This will definitely lose the company sales.
I will use Fishdeal again for anything else I need to buy knowing I need to wait a few days longer
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Sea fishing rigs
I recently purchased some sea fishing rigs from fishdeal.ie . They look very strong & are expertly put together. I loved the way you can choose the size & type of fishing hooks you can decide on adding to the rigs. Competitively priced also. Delivery was faster then I expected. I would 100% recommend fishdeal.ie for any of your sea fishing needs.
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Order surely 1x every 2 or 3 months.
Quality is good and sometimes cheaper than in the sport fishing store.
Whether you pay with Ideal or otherwise.
Top service... never had problems so far.
Only the top brands, but certainly their own brand Ultimate is of excellent quality; I have a feeder and a reel from them that have lasted for years.
A quality does not always mean better, but how you handle and maintain your equipment.
I will surely remain a loyal customer of theirs... top-notch.
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First order of a Shimano rod at a stratospherically low price. Delivered in a few days, left the warehouse 1 hour after placing the order. Rod arrived quickly, super well packed (besides the box, the rod wrapped in Bubble Wrap adhered to the box, impossible to damage. I am a new customer, being an ultra-compulsive buyer who loves beautiful things, huge Amazon customer, big Pacific client, I will visit the site more often to place orders and not just for the prices, the service and speed of dispatch and delivery are especially top-notch. Keep it up, change nothing about your way of working, and you will grow like any company that makes an effort. Please, don’t do as many of your small peers who are great until the day success arrives and then rest on their laurels doing anything and burying themselves out of ease, believing everything falls into place: "they all make mistakes," you must remain consistent, attentive to your clients' feedback (who pay your bills, charges, and salaries and thus are respected at 200%) remain true to yourself and continue on this highway that opens its doors to you. Sincerely. Didier
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Great service with shipping issue!
I placed several orders and with one of them something went wrong. In my opinion, this was mainly due to the courier and not Visdeal. I contacted Visdeal and employee Stephan handled it. Instead of waiting for it to be resolved, he responded very proactively by resending the order while the investigation was ongoing. Great compliment for this action, this gives a lot of trust!
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Hello everyone
Hello everyone! I've placed many orders with this online store — for a total amount of more than €1,000 — and even though not everything was perfect (there were some delivery issues and a few items were out of stock), everything was resolved thanks to their very responsive team. It's a pity we can't reach them by phone — we're always told they're closed — but apart from that, everything is perfect. Thank you to the whole team; I highly recommend this store. Have a great day and happy fishing!
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for fishdeal.co.uk
4.45
Good13,301 reviews
since Nov 12, 2015
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Fishdeal is a webshop for all angling enthusiasts from young to old and from novice to experienced. Together with millions of others we share a passion: fishing. We believe that everyone should be abl...
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