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Most relevant positive review
25 Jan 2024
Verified review
I ordered a black beret as I bought a red one of their brand from Barcelona . Placing the order was quite straightforward as information about my order was sent to me straightaway with my expected the delivery date .
There was a bit of Confusion as I accidentally placed 2 orders without realising. However , a quick telephone call to their customer service helped to resolve the situation.
I’ve not used the black beret but looking forward to using it as I had compliments when I wore the red one .
The product that I ordered was a gift for my husband for Christmas. It was sent in a box with Stetson marked across the box. Which gives away the product. But what was appalling was that the indent with my name and address, my order, the price off my order was on the outside of the packaging for everyone to read.
So as I was working when it was delivered and my husband received the package which is his Christmas present.
I will not be posting a picture as it has my personal details.
I am unlikely to order again due to this!
Good but could be better. The colour rendition on the website of the hat I purchased doesn’t match the product. Subsequently it wasn’t exactly what I wanted. So slightly disappointed. And before people think it’s my monitor. I work in design & advertising and have colour calibrated monitors.
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8 Jul 2024
Verified review
Very quick service and responsive
Really pleased with the service I received, they were very quick with answering my queries. I bought this for my husband’s birthday as he lost his other one, he seems very happy with it 🙏. It’s not the same as his other one but very similar
I’ve long had a problem finding women’s small size hat. hatshopping have a great range and I’m delighted with my summer trilby! Great website and easy to navigate, great service all round!
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8 Jul 2024
Verified review
It is beautifully made although a bit small for me but, of course, that's my problem of not being able to shop in person.
I love it and may donate it to one of my granddaughters .
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11 days ago
Verified review
Excellent quality-prompt delivery
Considering the package travelled from Germany, it arrived promptly & the hat itself was of excellent quality. Unfortunately it was too big so it had to be returned.
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11 days ago
Verified review
Great choice at great prices
Over time I bought some caps and hats from Hatshopping. They have a great choice and prices are reasonable. Ordering is easy snd delivery fast
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2 days ago
Verified review
Appreciated the correspondence regarding my error on placing my order. Thank you great service.
From ordering to delivery, kept me informed every step of the way. The hat is excellent quality, much better than expected. Would happily recommend and will shop here again.
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1 Jun 2024
Verified review
Overall very happy.
Good service, the hat I bought fits great and looks good the only criticism is I thought the hat was overpriced for what it was, but overall happy with the service.
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Answer by Hatshopping.co.uk
12 Jun 2024
Hello, thank you for your feedback. We feel sorry that the pricing does not meet your expectations. We cannot change this as this is based on the calculation of our purchasing department. We kindly ask for your understanding.
Rubbish sent wrong size tried to send back reorder correct size out of stock
Different sizes on hat label and ticket label
Will never use again
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Answer by Hatshopping.co.uk
12 Jun 2024
Hello, thank you for your feedback. We feel sorry that the item does not fit. You can return the item of course. Please feel free to use the documents inside your parce. Otherwise, you can get in contact with our support to get help. Thank you.
25 Jun 2024
Verified review
Customs charge when promised no charge
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Answer by Hatshopping.co.uk
25 Jun 2024
Hello, thank you for your feedback. We feel sorry that there is a customs charge appearing while transit. We cannot explain this happening. It seems like your order is sent along with wrong paperwork. We failed in this case. We have contacted you separately to find a solution. Dont worry about it. We will take over the payment.