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16 Jan 2024
Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
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Reviews for naturalimagewigs.co.uk
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3 days ago
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Sarah and Amanda in yr Cardiff branch were amazing. Sarah pulled half of the salon out for me before I chose one and then she ordered it in a different colour which I liked. Nothing was too much trouble for them.
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9 Jul 2024
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Perfect
I love your wigs and have been wearing Cory for years so much so that I’ve just purchased 2 to put away for future use
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9 days ago
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Very quick delivery on orders and good prices. Excellent cash back on VAT with a medical condition.
I have ordered 2 wigs both arrived within 48 as promised. I qualify for VAT exemption as I have cancer and am having chemo treatment, despite speaking to a customer advisor and emailing over the last 3/4 weeks I have had no response, not impressed
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25 Jun 2024
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Right colour.
I have had a lot of bother trying to find a blonde wig that wasn't yellow or bleached looking and the wig I received was a beautiful colour and it looks great.
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11 Jun 2024
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Ordered my Paula Young wig. Arrived one week later, beautifully boxed and packaged. This is my sixth wig purchase from natural image. They’re great wigs
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19 Jun 2024
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Good selection of items at a reasonable price. It would be more helpful if you kept more stock and we didn't have to wait for orders from USA
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9 Jun 2024
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I was a bit dubious as to whether I’d like this wig. But I took a chance and I’m glad I did as it’s perfect for me. Thank you