Review summary
Customers consistently praise the proactive, personal, and attentive customer service, noting that staff often go above and beyond expectations. Many reviews highlight helpful communication throughout the buying process, including timely updates, phone calls, and accurate advice to ensure the correct fit and satisfaction with sizing. Customers express high satisfaction with the quality, materials, and craftsmanship of the jackets, as well as the fast and prompt delivery that frequently meets or exceeds expectations. Additionally, some customers appreciate the smooth and hassle-free returns or exchanges. A few customers express concerns about potential returns, suggesting that the returns process may not always be straightforward.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsUK Leather Jackets
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Verified
great help from an assistant over the phone and by email.
The jacket was of very high quality but unfortunately not of a cut that was going to fit me. Returning the jacket seems straightforward but I am not impressed by the amount of packaging used and the outer bag had a small hole and a deep scratch when it reached me. Luckily this had not affected the jacket, but it could have been a different story.
Verified
Incredibly excellent buying experience. Immediately after ordering I received communication requesting measurements of the person who was to receive the jacket to check that I had ordered the correct size. Delivery was very quick and very well communicated. Jacket itself was very good quality and fit was prefect. An excellent purchase and brilliant company to deal with.
Verified
Excellent. my purchase was well packaged and it arrived within the etimated times given.The photographs and description were honest and accurate. The vendor was fantastic, the advice about sizing and the attention given to this was brilliant. My jacket is just what i wanted and a perfect comfortable fit. I am very happy with my purchase, thank you:)
Verified
Amazing Sheepskin Flying Jacket
The jacket that I received arrived super fast and was everything I was hoping for. It’s very warm but doesn’t make me overheat. The leather is soft and supple and just oozes quality. And Dianne kept me informed about every step in the process from sizing to receipt. I can’t recommend them highly enough.
Verified
OUTSTANDING
Great jackets and fantastic customer service. Got a sheepskin shearling jacket for my wife and the WW2 shearling for myself. Time was taken to discuss the sizing for my wife and then also sent another jacket on approval for myself. Wouldn’t hesitate to recommend them ⭐️⭐️⭐️⭐️⭐️
Verified
The jacket is well made at a great cost
The jacket is well made, uses quality materials and matches the predicted size perfectly … 5xl can sometimes mean anything. But this is perfect.
Delivery was to France so I had to pay an import charge after Brexit but it was still worth it.
Service was quick and detailed, shipping was all well within predicted times and overall, I couldn’t be more happy
Thanks.
Verified
I bought the jacket as a Christmas gift for my husband. Although I was skeptical about the sizing, I was pleasantly surprised to receive a text message checking his measurements. This ensured the jacket was a perfect fit. The leather is also luxuriously soft and excellent value. I would 100% recommend UK Leather Jackets.
Verified
Personal service
Lovely soft stylish jacket. Got a call from them after I’d ordered , to discuss correct sizing. I had ordered a medium, but after our discussion I was advised to opt for small. It fits perfectly!!! Delighted.
Verified
Exceptional quality and service
Best service from an online shop, it was my first purchase customer service called me to ensure I was getting the correct fit … jacket arrived in good time and I’ve got to say the quality and is exceptional 👍 I highly recommend UK Leather Jackets.
Verified
Very helpful UK based staff who took considerable time on the phone to ensure I got the correct fit before purchasing. Item sent quickly via royal mail with clear return instructions to UK location if necessary. However I did not need to return the item.
Verified
Quality Product And Service
I ordered the Ranones biker jacket. Fantastic service from start to finish ensuring the item was exactly what I was ordering. I was not disappointed with the high quality of the jacket and the sizing was spot on. Quick delivery.and the customer sales support was professional and friendly.
Verified
Web site was good and had all the illustrations of the jackets required to decide which one to get. The sizing information was particularly useful for trying to work out what was the correct size. A follow up with their representative about the correct size ensured what I got was correct for me.
Verified
Extremely fast service considering the time of year jacket as described and shown on site particularly liked the lining overall sizing was pretty good sleeves just a little longer than I would have liked but apart that really pleased with purchase
Verified
The care shown is amazing
The care shown by the customer service to understand the correct size to ship, making sure you get the right jacket, is absolutely amazing. Shipment was very quick too. Jacket itself is great - soft skin, good looking model, pockets outside & inside. 100% recommended.
Verified
Great customer service great jacket.
The night after I placed my order i had a phone call from a lovely lady in customer services who double checked all my partners measurements and checked the fit for me. The jacket arrived next day and fit him perfectly. Great customer service lovely jacket .
Verified
I have had around 5 jackets from this company over the years and all have been top quality and fit nicely. Customer service is excellent. Thoroughly recommend 👌
Verified
Brilliant sheepskin toscana coat, it is absolutely devine and looks amazing. The service has been impressive from start to finish. Cant recommend enough !
Verified
Brilliant customer service
Great customer service, actually able to speak to a real person who returns your calls and even contacts you directly when they perceive a possible need for further information. Amazing and very impressive. Thank you.
Verified
Ordered an XL jacket, got a call from a lady ( sorry, can't remember her name. )
She recommended, because of all my measurements I put in, that I change the jacket size to Large. She was spot on.
Great jacket, great fit.
Verified
Great..
Great price, great service (they called to confirm size before despatch) and fast delivery. Jacket is a great fit and very comfortable.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +491299382382
- www.ukleatherjackets.co.uk
- info@ukleatherjackets.co.uk
- Malvern, England, GBR
About
UK Leather jackets is a UK leading retailer of superior quality leather and sheepskin jackets and coats for men and women. We provide ourselves of only sourcing from UK based suppliers.