Review summary
Customers frequently praise the high quality, durability, and materials of the clothes, in addition to the trendy, stylish, and unique designs that particularly appeal to children. The brand’s individuality is a highlight for many. Fast, reliable, and efficient delivery is also commonly noted, along with an easy-to-use website that makes online ordering straightforward. Many customers commend the excellent customer service and helpful staff, as well as the seamless, free returns process. Some areas for improvement include occasional product defects, issues with specific couriers or delivery delays, and inconsistent sizing, with several customers noting that certain items run small. While the returns process is appreciated, a few customers wish for more convenient drop-off options. There have also been some isolated problems with communication or apologies from customer service.
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How Trusted Shops prevents fake reviewsReviewsMayoral United Kingdom
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Verified
As a nutrition and lifestyle consultant soon to be married I was looking for quality linen suits for my children, not mixed with polyester or other toxic materials. I found mayoral and was blown away by all their clothes. Absolutely love the quality of the fabrics used and the overall quality and care that has gone into this amazing brand. Beautiful.
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Quality Clothing for Every Occasion
I first purchased Mayoral outfits for my grand daughter 21 years ago and continued to purchase for 12 years. As the quality of materials and design were excellent. Due to this standard I have always returned when purchasing gifts for other babies & children.
You asked what could Mayoral possibly do better? I would say, "Never compromise on Quality, in fabrics ,comfort & fit & durability al lead to sustainability.
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Mayoral is a lovely brand for children
Mayoral is a lovely brand for children’s clothes and accessories. High quality and clothing designs particularly for the age 16 and over where they need something simple but yet stylish . The website is very easy to use and straightforward.
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Mayoral Children’s Clothes have A Very Classy Look !
Mayoral children’s clothes look so individual and the Style is always great .I can spot Mayoral Garments anywhere I go ,I usually buy from my local Baby Shop but due to an operation I have been unable to shop there ,
So I looked online ,ordered and within days UPS arrived with my Parcel.
Very easy to order and updates are good .
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Happy yet again .
As always ,Mayoral never disappoints me in the choice of colours and designs .Its an eye catching selection of children’s clothes .As a loyal customer I am continually happy with my Mayoral delivery .It’s an unmistakable Brand !
Reply from Mayoral United Kingdom
Hi, Pamela,
Thank you, we are very happy that you like the brand and we appreciate your loyalty!
Regards,
Mayoral
Verified
The choice of clothing, soft fabrics that wash and keep looking new. Easy website to order from with speedy delivery service and excellent packaging.
Mayoral is simply the BEST
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Beautiful dress for my grand daughter but, please, Mayoral UK, don't use UPS again- they put the phone down on me twice and kept changing the delivery time so that it was too late to change my arrangements! So I love the product but ask you to use Royal Mail or another group to deliver to me
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Delighted to be able to source my item from Spain so quickly
My my auditing experience was very straightforward and I was very happy to obtain the item I was looking for which no one in the United Kingdom had in the size I needed, I was incredibly happy to find out I could receive it from Spain. I now have my beautiful jacket for my granddaughter‘s Christmas and there really isn’t anything you could do to improve on that so thank you once again.
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Beautiful Outfits .
Always a Great Experience shopping with
Mayoral.Beautiful selection of Outfits to chose from and easy to coordinate with additional matching items.
I can Always spot a Mayoral Outfit !
Stylish and Colourful but Always Classy !
Reply from Mayoral United Kingdom
Hi, Pamela,
Your positive feedback is very much appreciated, we are glad that you are happy with the styles of our clothing!
Regards,
Mayoral
Verified
We love the quality and design of Mayoral clothing, but are finding that some of the sizing is inconsistent - and that the clothes are now running much smaller (my daugther has an old size 4 top that fits her but in the newer clothing she is a 7 or 8).
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Brilliant Company
I simply love ordering from Mayoral. I know that I get top quality garments and the turnaround from ordering to receiving is brilliant. Bravo Mayoral
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Lovely designed, great quality children’s clothing . Easy online service in all aspects.
If items are to be returned I would prefer my drop off Point to be closer to home / more choice available.
Reply from Mayoral United Kingdom
Hi, Susan,
We appreciate the positive feedback and are very happy that you were satisfied with the products and service!
Thank you for the feedback and we will continue to strive to improve wherever possible.
Regards,
Mayoral
Verified
As a male I have organised these clothes for my great grand daughter and they look lovely. They arrived on time as stated. She will look a million dollars in them. A right bobby dazzler. She will be two on the 11th April.
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Beautiful clothes well made
Fabulous clothes well made, it’s a real struggle to find nice boys items aged 10 and the cardigans I’ve purchased are absolutely beautiful. Super quick delivery five stars all round ⭐ ⭐ ⭐ ⭐ ⭐
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Well known and trusted company.
I was advised to buy from mayoral by my friend who has bought from them for years. Website is good and I was able to buy the item I wanted, delivery is good with option to collect from a local UPS access point, quality is excellent as expected and returns and refund made easy for the item I had misjudged the size. Also, when I needed to phone customer service to reset my account (my error) I much appreciated the helpfulness of the man I spoke to and the trouble taken to put the account in order.
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Excellent Company
My order arrived promptly and well packaged. Lovely quality outfit. Would definitely recommend and will be placing further orders in the future.
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Exquisite dress
Mayoral is an excellent well priced brand of clothes for babies. The range includes everything frompractical casual outfits to occasion wear. One thing I would say is the range tends to fit a bit small
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Great experience
Fast and perfect shipping, the sandals are beautiful, comfortable and high quality.
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delivered at the time specified, efficiently and by a courteous courier.
It was delivered a day early as well.
Reply from Mayoral United Kingdom
Hi, Jennifer,
We are very happy to hear that the delivery process was satisfactory.
Many thanks!
Mayoral
Verified
Superior Service
From placing the order to receiving the goods the system is seamless. Constant communication re the logistics. Effective & efficient services. Well done