Always experienced excellent service, delivery and children’s clothing.
I have emailed my query regarding returning one item of clothing purchased for my granddaughter. As she lives in Ireland and is visiting us in UK for Christmas there is not an opportunity for her to try trousers on until then.
30 day return is very difficult in these circumstances. Maybe purchased “ as a gift “ or “Christmas returns to be made say 14th January.” could be offered to customers.
Thankyou
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7 months ago
I have received a faulty item and I was expecting that the customer relations team will find a quick solution to resolve the issue. Normally stores either offer a discount (either cash or voucher form) or send a replacement. However in this instance I was left with the faulty item and was just given the option to return the item which I needed for my daughter's birthday and wouldn't prefer to return. Therefore sadly despite liking your product I would rate my experience as poor given the post sales service you have offered to the customers wasn't up to my expectations.
Purchased Mayoral since my Son was born. He’s now nearly 6yrs old and I am still purchasing… beautiful quality clothes at affordable prices.
Great designs both on trend and classics
I purchase as gifts for others too and they are always well received!
Highly recommend this brand!
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17 days ago
Delighted with 2 pairs of children’s shorts I ordered for a family wedding. Could not find any in the usual shops but found them on this site. They arrived quickly and I am absolutely thrilled with them. They are perfect. Will definitely use this website again. Thank you!
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5 days ago
Great prices , excellent quality & great delivery all the reasons why I continue to purchase from them. Always bought mayoral but from 2nd party suppliers but find it much easier to purchase direct from mayoral themselves
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17 days ago
Wonderful quality clothes and in the amazing sales. Purchasing different months ready for the days ahead. Excellent website and so easy to use plus being very informative. Will definitely use again and again.
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23 days ago
Always a good delivery on the goods which are always of good quality , do find I have to go up a size as they seem a little small on the actual age they state , perhaps because there European .
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5 days ago
This was my first Mayoral shop. Most of the items were of a good quality, but sadly one item in particular was of poor quality. More consistent quality control would be appreciated.
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13 days ago
This is the third time we are purchasing clothing from mayoral, the quality is on another level. We have a 3 and 7 year ols and they absolutely look amazing in the clothes
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1 month ago
It was a quick delivery and I liked the items a lot but there was no gift packaging and the gift message... you could not really see it so I was a bit disappointed!
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14 days ago
Fantastic service, beautiful items, although received duplicate items returned and refunded in a flash, so all good keep up the good service..
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