Mailsports_The Swim Experts
Reviews:

2,970 total reviews   

4.87

Excellent

2,970 reviews since Aug 22, 2016

5
93 %
4
4 %
3
< 1 %
2
< 1 %
1
1 %
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Review summary

Customers overwhelmingly praise the fast and prompt delivery, frequently mentioning items arriving earlier than expected. The service team is consistently described as helpful, friendly, and proactive in resolving issues or providing support. Customers appreciate the clear, timely, and personal communication throughout the purchase and delivery process. Products are generally described as high quality, as described, and meeting or exceeding customer expectations. When issues arise, customers report prompt, effective, and friendly problem solving, often with personal contact. Customers find the ordering process straightforward and user-friendly.

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ReviewsMailsports_The Swim Experts

(3)
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(1)
(9)
(187)
Community member 
1 Reviews
 Verified

Great customer service

Would highly recommend purchasing from here. After a small mix up with stock I was contacted straight away and the issue was resolved quickly, order then arrived within the expected time frame and with a little extra due to the mix up. Great customer service, very friendly and polite
Community member 
1 Reviews
 Verified
Ordering was easy & the item came quickly. I bought it as a Birthday present for someone else so am not sure how it works in practice. But it had been recommended to them.
Community member 
1 Reviews
 Verified
The item was as described and arrived the following day even though I didn't opt to pay for a rapid delivery. 100% satisfied.
Community member 
1 Reviews
 Verified
Great service. Lovely bags and personal contact replying to messages. Highly recommend them. Thank you
Community member 
1 Reviews
 Verified
Exceptional customer service. They didn't have one product on the stock, so they called me and we chose something else there and then. Definitely recommend.
Community member 
1 Reviews
 Verified
Very helpful when I had to return my daughter's hoodie for a different size.
Community member 
1 Reviews
 Verified
You are spot on. Have been ordering LAXTO nose vlips for years
Community member 
1 Reviews
 Verified
Delivery is within a couple of days and always a good variety of stock available
Community member 
1 Reviews
 Verified
Fast service and exceptionally pleased with purchase. Will use you again for future purchases.
Community member 
1 Reviews
 Verified

Very quick delivery and item as advertised.

I rang them before ordering due to some negative reviews. I spoke to someone who checked the swimming fins I wanted were definitely in stock. He advised me that if I paid for the slightly faster delivery (£1ish) I might receive them the next day. I did this and they did arrive the next day - less than 24 hours from ordering them. So, I’m very pleased.
Community member 
1 Reviews
 Verified
Smooth transaction with fast delivery
Community member 
1 Reviews
 Verified
Very quick and efficient service.
Community member 
1 Reviews
 Verified
Quick turnaround and delivery.
Community member 
6 Reviews
 Verified
Service second to none, 5*
Community member 
1 Reviews
 Verified
Very helpful telephone conversation, and a fast dispatch. Many thanks I received the bather the next day. Would highly recommend this supplier. Thank you and best regards, Neil
Community member 
4 Reviews
 Verified
Great service and delivery. Thank you
Community member 
1 Reviews
 Verified
Great customer service
Community member 
1 Reviews
 Verified
Very helpful and offered a hassle free exchange service for an item I needed to switch for a different size. I needed quick delivery and they were happy to arrange Special Delivery of the replacement item for me. Would highly recommend.
Community member 
2 Reviews
 Verified
Excellent. From order to delivery just under 24hours
Community member 
1 Reviews
 Verified
All good, except it took longer than expected to arrive.

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About

Founded in 1978, Mailsports is a swim-family run business now located Cressex Business Park, High Wycombe. One of the UK and Europe’s leading swim specialist retailers, we operate online, have a physi...