Review summary
Customers overwhelmingly praise the exceptionally fast delivery and prompt dispatch of their orders. The support team is frequently commended for being helpful, friendly, and responsive to inquiries and issues. Many reviewers appreciate the wide selection and availability of swimwear and accessories. Reviewers are pleased with the quality of products received, often highlighting items met or exceeded expectations. Clear and timely communication—especially regarding stock, alternatives, and order updates—is highlighted as a strong point. Customers generally report issues were handled efficiently and fairly, though a few express dissatisfaction with returns or support.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsMailsports_The Swim Experts
(3)
(2)
(1)
(9)
(168)
Verified
Very quick delivery and item as advertised.
I rang them before ordering due to some negative reviews. I spoke to someone who checked the swimming fins I wanted were definitely in stock. He advised me that if I paid for the slightly faster delivery (£1ish) I might receive them the next day.
I did this and they did arrive the next day - less than 24 hours from ordering them.
So, I’m very pleased.
Verified
Very helpful telephone conversation, and a fast dispatch.
Many thanks I received the bather the next day.
Would highly recommend this supplier.
Thank you and best regards,
Neil
Verified
Very helpful and offered a hassle free exchange service for an item I needed to switch for a different size. I needed quick delivery and they were happy to arrange Special Delivery of the replacement item for me. Would highly recommend.
Verified
Great value for money and great staff when they come to events . What we really need it a local shop in Norfolk ! With so many swim clubs and not really anywhere to be able to try on new training suits or race suits and get equipment last minute replaced is almost impossible . With so many swim
Clubs around I’m sure a real shop would do well
Verified
Absolutely brilliant service! I have bought a few items. When I bought a race suit for my daughter we had an issue with the sizing, but I emailed and someone phoned me back and spoke to me about sizing and different makes it was very informative and this person clearing has a lot a knowledge about the products they sell. I recently bought myself a swimsuit and there was a hiccup with the stock count but again they phoned me and it was sorted and posted the next day. Highly recommend!
Verified
Great communication about items in stock. Spoke to an actual person (not call centre or chatbot) who was very helpful. Good selection of swimwear to choose from. Thanks
Verified
Thankfully don’t use the dreadful Evri!
Thankfully don’t use the dreadful Evri to deliver!
Take time to make sure you have ordered the item(s) that are right for you.
Verified
The item ordered is as expected and was delivered on time. Found the product cheaper than other websites.
Verified
Although the exact item I requested was not available, I received a call in good time to explain, and the was great enough to help me get an alternative that I liked.
The postage then arrived in leas. than 24 hours though I was expecting it on 48 hours.
Verified
I ordered swimwear from this online store and I’m very happy with it!
They have a great selection of products, excellent service, and fast delivery.
Sometimes an item might be out of stock, but the staff always quickly suggest a good alternative.
The products are high-quality and everything arrived in perfect condition.
I definitely recommend this store to anyone looking for quality swimwear!
Verified
My go-to online shop for swimsuits for many years. Great choice, competitive prices, excellent re-vamped website and great customer service on the rare occasion that I've needed it. Thank you!
Verified
Goggles arrived incredibly quickly, couldn’t have asked for better.
Verified
Very fast delivery from ordering. Very impressed from ordering to delivery. Super quick and competitive prices.
Verified
Fast dispatch of goods
Verified
Really quick response, great quality.
Verified
Excellent Service
Excellent, friendly service. Very quick.
Verified
Verified
Verified
Verified
Delivery was very quick.