Certificate for molevalleyfarmers.com

No. X6DF63CD3C5F621D4AD22F6A1385F6D09
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for molevalleyfarmers.com



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 924 Trusted Shops reviews collected in the last 12 months.
In total, molevalleyfarmers.com has already collected 7,016 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2019
Date of order
09/06/2019
17/06/2019
Staff rang me to tell me they could not deliver first order but helped with a replacement, which arrived within days of ordering.
4.67
Excellent

Date of publication
17/06/2019
Date of order
09/06/2019
17/06/2019
Prompt delivery. Goods as expected.
5.00
Excellent

Date of publication
16/06/2019
Date of order
08/06/2019
16/06/2019
The comment is always going to be the same as the last time I had a delivery Everything arrives within time and without damage etc. The cat's and I are happy bunnies. Thank you
5.00
Excellent

Date of publication
15/06/2019
Date of order
08/06/2019
15/06/2019
Very fast and efficient service, thank you
5.00
Excellent

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Great service. Great prices xx
5.00
Excellent

Date of publication
11/06/2019
Date of order
04/06/2019
11/06/2019
great service as always. thank you
5.00
Excellent

Date of publication
11/06/2019
Date of order
04/06/2019
11/06/2019
thank you the product I ordered came next day and was just what I needed
5.00
Excellent

Date of publication
11/06/2019
Date of order
05/06/2019
11/06/2019
Easy to use online. prompt service.
4.67
Excellent

Date of publication
11/06/2019
Date of order
05/06/2019
11/06/2019
Would highly recommend
5.00
Excellent

Date of publication
10/06/2019
Date of order
05/06/2019
10/06/2019
We feel that the amount of stock in the shop at the moment is very low.
3.00
Fair

Date of publication
10/06/2019
Date of order
05/06/2019
10/06/2019
I was impressed with the speed at which the item was delivered
4.00
Good

Date of publication
10/06/2019
Date of order
02/06/2019
10/06/2019
I would have given 5 stars for delivery. However, item was taken in by neighbour but I was not informed. Did not use customer service.
4.50
Excellent

Date of publication
09/06/2019
Date of order
01/06/2019
09/06/2019
Perfect as usual. Thanks.
5.00
Excellent

Date of publication
09/06/2019
Date of order
02/06/2019
09/06/2019
Excellent
5.00
Excellent

Date of publication
08/06/2019
Date of order
01/06/2019
08/06/2019
Always easy and delivered quickly
5.00
Excellent

Date of publication
08/06/2019
Date of order
05/06/2019
08/06/2019
Dispatch is fast and quick
5.00
Excellent

Date of publication
08/06/2019
Date of order
01/06/2019
08/06/2019
Very efficient in all aspects and helpful on phone. Thank you
5.00
Excellent

Date of publication
08/06/2019
Date of order
05/06/2019
08/06/2019
Contacted customer service twice...did not reply therefore problem with order unresolved
2.33
Poor

molevalleyfarmers.com replies: 14/06/2019
Thank you for taking the time to offer your review. Please accept my apologies that you have not been contacted from the office. Could you please contact me - Sarah- at your earliest convenience on 01769 576253 and I will do my best to resolve any issues. Thank you.

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Used Mole Valley many times. Highly recommended.
5.00
Excellent

Date of publication
07/06/2019
Date of order
29/03/2017
07/06/2019
staff are always helpful and kind
5.00
Excellent

Date of publication
07/06/2019
Date of order
05/06/2019
07/06/2019
Very pleased with all services in transaction
5.00
Excellent

Date of publication
07/06/2019
Date of order
05/06/2019
07/06/2019
The item I ordered arrived as expected and in good order. I was happy with the service delivery.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
My first order. Highly satisfied with this company.
5.00
Excellent

Date of publication
06/06/2019
Date of order
30/05/2019
06/06/2019
always top service
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Excellent service and free delivery.I would shop more regularly if delivery was always free
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
great prices and service
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
product is great, service is good from store but let down by delivery company who left it at the depot for 2 days despite saying it was on the way, so waited in for nothing for 2 days and hard to get any real answers from them
4.00
Good

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Very pleased with sails response.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
The staff at our local store at wickham are exceptionally helpful and friendly. The store is run with great professionalism and every endeavour is made to welcome you and assist in any purchases you wish to make. If an item is not in stock they willingly follow it up and keep you informed as to when the item is available.The stock held is of good range,value and quality.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Both myself and my brother in law would not fault the counter & customer service at the Calne store
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Very good service
5.00
Excellent

Date of publication
06/06/2019
Date of order
07/11/2018
06/06/2019
Easy to order, good prices and quick delivery.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Good transaction
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Lots of interesting products in store, including Regatta clothing which we love. Good prices at sale time. Many other products, very useful store, worth a browse to see what they do have. Always good service. We have not ordered anything yet so cannot comment on 'Delivery'.
4.50
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Excellent service but good delivered to wrong location
4.00
Good

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
excellent service fast delivery
5.00
Excellent

Date of publication
06/06/2019
Date of order
29/05/2019
06/06/2019
Always first class service and great products.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
ordering was very simple, product description was spot on ,delivery was when it was promised , all in all very good service
4.67
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Excellent service. Thankyou.
5.00
Excellent

Date of publication
06/06/2019
Date of order
05/06/2019
06/06/2019
Really fast service
5.00
Excellent

molevalleyfarmers.com customer reviews

molevalleyfarmers.com

molevalleyfarmers.com was certified by Trusted Shops on 01/08/2013.

Contact
Station Road
EX36 3BH South Molton
United Kingdom
brian.mcardle@molevalleyfarmers.com
molevalleyfarmers.com
Owner
MOLE VALLEY FARMERS LIMITED
Station Road
EX36 3BH South Molton
United Kingdom
Trade register
Companies House Company No. 00679848
Authorized representative
Ben Rowland
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with molevalleyfarmers.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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