Certificate for molevalleyfarmers.com

No. X6DF63CD3C5F621D4AD22F6A1385F6D09
 

Approved on
01/08/2013
Valid until
31/07/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for molevalleyfarmers.com



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 948 Trusted Shops reviews collected in the last 12 months.
In total, molevalleyfarmers.com has already collected 7,328 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
goods never arrived unable to get a response from mole valley
1.33
Very Poor

molevalleyfarmers.com replies: 17/10/2019
Thank you for taking the time to offer a review. Could you please contact me - Sarah on 01769 576253 concerning your order. Thank you

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Bought a rug for my horse which was excellent and a great price. Delivered very quickly
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Ordered some wellies . Came early. Good quality. Really pleased
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Really quick delivery. Great item, much cheaper than elsewhere
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great customer service. Fast delivery
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Would reccommend
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Quality of goods was poor.
2.67
Fair

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
I received a good service and product.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great product, good price, speedy delivery - thank you
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/07/2019
16/10/2019
Great service. Would definitely use again.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
My very small order was delivered quickly and was complete.
4.67
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great service. I ordered a worm egg count and received the results the day after I sent out the sample.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Excellent goods excellent company.
5.00
Excellent

Date of publication
16/10/2019
Date of order
10/04/2019
16/10/2019
would use again
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Good products. I only bought a sheep comb and some socks but both are good.

Compared to some online retailers MVF are brilliant, but that's only as they should be.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
first-class service fast delivery.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Great product for a great price. Love visiting your stores too.
Could improve packaging (My jacket wasnt in the packet it normally comes in and missing lapel badge) but otherwise great. 5 stars
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Wrong size of item was sent. Rechecked item on line, the size of item I ordered had been removed
2.00
Poor

molevalleyfarmers.com replies: 17/10/2019
Thank you for taking the time to offer your review. If the item was substituted you should have been informed and for this I apologise if this was the case. The item might have been miss picked in error so if you would like to contact us on 01769 576419 we will be more than happy to help. Thank you

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Bought an item on line and then didn’t hear that it wasn’t in stock until I phoned up to query where the order was.
3.00
Fair

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Excellent price,service and quality
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
The staff are always bright and cheery and very helpful. Good range of produce
and products.
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Items were and described and arrived in excellent time
5.00
Excellent

Date of publication
16/10/2019
Date of order
16/10/2019
16/10/2019
Brilliant products at good prices.
5.00
Excellent

Date of publication
16/10/2019
Date of order
02/10/2019
16/10/2019
We ordered Country Dog food from Mole Valley - salmon and potato. It arrived, however, ALL 5 of our dogs have been terribly sick after being (gradually) changed onto the food. 2 have had severe constipation. They are 4 different dog breeds. We have changed their food several times previously without any upset/concern. They are now on intestinal food from the vet. Please be careful before buying.
1.00
Very Poor

molevalleyfarmers.com replies: 17/10/2019
Thank you for taking the time to offer your review. Can you please contact our Customer Services on 01769 576415 so that we are able to assist you. Many Thanks

Date of publication
16/10/2019
Date of order
07/10/2019
16/10/2019
Goods arrived the day after order and all content as advertised.
5.00
Excellent

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
Called in at Devizes shop, but they only had XXL or Small, so went on line and was able to purchase my coat straight away with ease.
5.00
Excellent

Date of publication
14/10/2019
Date of order
07/10/2019
14/10/2019
5 stars, will use again
5.00
Excellent

Date of publication
13/10/2019
Date of order
05/10/2019
13/10/2019
Good all round
4.00
Good

Date of publication
13/10/2019
Date of order
06/10/2019
13/10/2019
Excellent all around service
5.00
Excellent

Date of publication
13/10/2019
Date of order
06/10/2019
13/10/2019
Quick
5.00
Excellent

Date of publication
13/10/2019
Date of order
05/10/2019
13/10/2019
good prices.fast delivery.
5.00
Excellent

Date of publication
12/10/2019
Date of order
04/10/2019
12/10/2019
Great trough, super value, Excellent service and delivery. Highly recommended
5.00
Excellent

Date of publication
11/10/2019
Date of order
03/10/2019
11/10/2019
Great service as always. Fast delivery and great quality product.
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
Great service
5.00
Excellent

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
My order was cancelled due to the exorbitant charge required for delivery. Other firms can deliver for 25 of that needed by Mole Valley so why don't they research delivery charges by other carriers? My score of 3 stars is because a staff member checked my order and alerted me to the massive delivery charge thereby giving me the chance to cancel my order.
3.00
Fair

Date of publication
10/10/2019
Date of order
03/10/2019
10/10/2019
I arrived next day as reqested
5.00
Excellent

Date of publication
09/10/2019
Date of order
02/10/2019
09/10/2019
Chose the clippers that I wanted, ordered and payed, clippers delivered Absolutely no problems with anything, a very easy purchase backed up by free insurance against non delivery or breakage , Free three year guarantee and first year service What’s not to like
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
Total excellent experience, from receipt of goods, through to phone call and email with the results the next afternoon. Would definitely use again
5.00
Excellent

Date of publication
08/10/2019
Date of order
01/10/2019
08/10/2019
good company to deal with
5.00
Excellent

Date of publication
08/10/2019
Date of order
11/09/2019
08/10/2019
Efficient, caring and fast service, as always.
5.00
Excellent

molevalleyfarmers.com customer reviews

molevalleyfarmers.com

molevalleyfarmers.com was certified by Trusted Shops on 01/08/2013.

Contact
Station Road
EX36 3BH South Molton
United Kingdom
brian.mcardle@molevalleyfarmers.com
molevalleyfarmers.com
Owner
MOLE VALLEY FARMERS LIMITED
Station Road
EX36 3BH South Molton
United Kingdom
Trade register
Companies House Company No. 00679848
Authorized representative
Ben Rowland
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with molevalleyfarmers.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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