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26 May 2024
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The two sweaters I ordered are beautiful - very high quality and well made. Even better is the customer service. I was visiting from Canada and the sweaters were shipped within a day of ordering. However after they had not arrived after more than a week and there was no tracking in formation associated with the tracking number available from the Royal Mail, I phoned The Croft House. The owner followed up immediately and determined from Royal Mail that they had gone missing somewhere in transit. A replacement order was shipped by overnight mail which was a relief as I returned to Canada the day after receiving the sweaters. Quality customer service and quality product make an unbeatable combination in my books! Thanks Croft House!
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28 Sept 2024
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The personnel are soooo helpful. Louise helped me so much a few years back, will never forget her kindness. This is my third sweater, and I absolutely love it!!!!! Quality is unsurpassed, and the wool is from my Scotland!! Thank you so much for your kindness and pure quality of your sweaters.
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26 Sept 2024
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Made in Scotland not China!
Lovely wool
Good packaging
So warm
Should last a few winters
Would have benefited perhaps from a better copywriter as colour not quite as anticipated
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7 days ago
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The jumper is beautiful and warm. And it arrived before the expected delivery date.
More colours in the brown/earthy range would be appreciated.