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Review summary
Customers consistently praise the exceptional quality, craftsmanship, and durability of the products. Fast, efficient, and reliable delivery is frequently noted, with many expressing satisfaction with shipping speed. The attractive designs, wide selection of patterns, and appealing range of colours are also highly appreciated. Customer service is described as helpful, friendly, responsive, and accommodating, especially regarding queries and order changes. Most customers are satisfied with the accurate sizing and comfortable fits, and the website is praised for being easy to navigate, intuitive, and offering clear information and images, which makes ordering straightforward. A few customers mention occasional discrepancies in sizing or express a desire for more sizing options.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsthecrofthouse.com
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Verified
The most beautiful jumper I have ever owned, without a doubt. For me personally this was a bit of an investment, but as the quality is outstanding and the style so timeless, I am sure it will be worth it. I have received many compliments for it already and it its warmth is unparalleled. The customer service I received by Louise before I purchased the item (in regards to sizing) was also excellent.
Verified
Love the website and ease of use. The products look lovely and well made. Louise was most helpful when I had an issue with Customs clearance and she is obviously committed to making the buyer experience (when buying from overseas to send to another overseas country) as seamless as possible. Well done. And to top it all, I found out the The Croft House is located in the Scottish town I grew up in. I felt reconnected with my past. Thank you, Louise for the great experience. Terry🌻🌻
Verified
A beautiful made in Scotland jumper
I was recently in the UK and needed a warm jumper When I travel, I like to pick up unique, locally made items - not stuff I can find at home (the US), or made in wherever “tat”. I came upon The Croft House and immediately loved the back story; woman owned, BCorp, items locally sourced and made. My jumper, the women’s chunky cuffed jumper in natural black ecru, is gorgeous; lightweight and warm. I’m so happy that you ship to the US, because I will definitely be a repeat customer!
Verified
Men’s Fair Isle Drumtochfy Jumper
The order for a men’s jumper was filled quickly and safely dispatched to Australia.
It arrived in good time and order and I was advised of its progress along the way.
Excellent service and a very fine jumper. Perfect for a Canberra winter.
Thank you.
Verified
Very good quality jumper Love the colours and the design. The sizing was as specified. The order came promptly. The recipient was very pleased
Verified
I adore your jumpers and have quite a lot of them now. You've also been very helpful with repairs. Please keep doing what you do!
Verified
Beautiful, warm, high-quality
I have bought multiple jumpers from The Croft House and loved every single one. They are beautiful, warm, and high-quality. I don't often rate stores, but I'm going to The Croft House because they are truly amazing.
Reply from thecrofthouse.com
Thank you so much for your review! We really do appreciate you taking the time to tell others about your experience of our jumpers.
Verified
Beautiful sweater, not too heavy and bulky. Very warm love.The colors beautiful craftsmanship
Verified
The delivery time was amazing. Excellent product. I am delighted I found the Croft House sweaters.
Verified
THE jumper was perfect and arrived quickly and in good condition. The colour was just right.
Verified
Very speedy and efficient delivery, thank you. I am delighted with my jumper which fits beautifully.
Verified
Excellent Company
This is an excellent company to deal with, great service and to buy lovely jumpers.
Verified
Excellent Scottish made knitwear.
Everything about The Croft House is excellent. Great website, colours of their knitwear is as shown and their sizing is correct.
Fast delivery. I keep buying from The Croft House, as their knitwear is great quality, made to last and is Scottish made. The chunky knitwear is so cosy. All knitwear feels lovely and really comfortable to wear.
Verified
Lovely jumper. Quality, fit and colour are perfect as always.
Verified
Lovely jumper - very pleased. Perfect fit and gorgeous colours.
Verified
Lovely pullover exactly as described . Really pleased with it.
Verified
I bought the jumper for my daughter’s birthday. Definitely not a medium/large in sizing so I have ordered the next size up.
Verified
Lovely jumper bright yellow and fairisle. Perfect sizing.
Verified
Great service and pleased with my purchase. Friendly feel
Verified
Couldn’t be happier with the product as well as the excellent service. Many thanks.
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Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +441779838155
- www.thecrofthouse.com
- reviews@thecrofthouse.com
- Peterhead, Aberdeenshire, Scotland, GBR
About
The Croft House collection of sustainable Scottish knitwear for Men and Women takes inspiration from the colours of the Scottish landscape. Heritage designs such as Fair isle patterns are brought up t...