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Review summary
Customers consistently praise the high quality, fabric, and workmanship of the products. Delivery is often fast and reliable. Customer service is frequently described as responsive, helpful, and supportive, particularly with returns and sizing issues. Many customers also appreciate the ease and efficiency of the returns process, and some find the website user-friendly. However, some customers experience delivery delays or find shipping costs to be high. Fit and sizing can be inconsistent, with limited availability and frequent out-of-stock items for popular sizes causing frustration. While returns are generally easy, a few customers encounter technical issues or inconveniences. Opinions about the website are mixed, as some users cite navigation difficulties and technical problems.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsKJUS Großbritannien
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Verified
Excellent product and customer service. My KJUS Pro 3L waterproof trousers have a perfect fit, are extremely comfortable and feel very well made. The KJUS team was responsive, professional and helpful throughout. I have purchased several KJUS items and continue to be impressed with the quality.
Verified
Very profesional adn helpful staff. However, I do think the website has issues as when i tried to return some items, firstly I could not open the return portal - which one of your team did for me. The I could not select reason codes! I have attached a photo. I acpet it might be me but Im not sure what i missed!
Verified
I love Kjus products. They have great design and high quality. The only issue I have is that it is difficult to find them in the UK high street and the threshold for free delivery is relatively high, especially when dealing with golf/summer products. It makes me more reluctant to buy more often from the website.
Verified
My first order was returned by the delivery company before it ever reached Northern Ireland due to incomplete paperwork. I waited 4 weeks. Once I emailed Kjus they gave me a refund and I had to reorder with a nice discount. All sorted. Top quality goods .
Verified
I bought a Kjus item that didn’t quite fit me but Samantha at Kjus listened to my concerns and went out of her way to find me items that were a perfect size. The quality of the products is always there.
Verified
I have several Kjus items all of which are quality, a little more expensive than some makes but worth it.
The order, delivery & overall experience was very good.
Verified
Ordered a warm long sleeved polo, it took a while to get here, but it is a very high quality item as you might expect from Kjus.
Highly recommended
Verified
Easy to order online, delivered efficiently and very pleased with the quality of garment. Would certainly consider further purchases. And very comfortable to wear when golfing.
Verified
Great brand offering high tech clothing for golf (and skiing). Exceptional customer service is guaranteed.
Verified
My order was easy to complete. Arrived as advised. Quality of product was first. KJUS is my Go To for my golf clothing. Thank you KJUS.
Verified
Ordered both the women's Reflect and Twilight jackets... both fabulous but the reflect won as great colour! I ordered a 38 and had to swap for a 36 as sizing is generous.. customer services in Switzerland were amazingly helpful throughout....Just returning the 2 x 38 this morning and can't wait to wear the Reflect in a 36.
Reply from KJUS Großbritannien
Thank you for the positive review. We appreciate you choosing the KJUS brand, enjoy!
Verified
I always love my Kjus equipment, especially the fit .
I do think loyal and frequent customers should be given an opportunity to help with style , product use and constructive forward thinking and planning on style .
Verified
Excellent product quality. The size didn't work for me this time and it was super straight forward with the return. Free return label was generated online via my purchase order. Money was sent back to my account promptly. Would def recommend the service.
Reply from KJUS Großbritannien
Thank you very much for the great review. We really appreciate that you chose KJUS products.
Verified
Very easy website to navigate, and the ordering process was simple to operate.
My order was delivered in quick time and the 2 pairs of trousers exceeded my expectations.........super quality products
Verified
lovely feel to the polo shirt, slightly baggy on fit which may be personal preference. Does show persperstion but quick drying.
Verified
Definitely will buy again! The quality is superb and easy shipping and return!
Verified
Excellent service and customer care and my Reach Jacket is perfect. Thank you KJUS
Verified
Golf Gear
First purchase from Kju, wasn’t disappointed. First class service, quality garments, would definitely recommend. Solid setup.
Verified
Radiation jacket
I bought a Radiation jacket. I ordered 2 different sizes as I have found Kjus sizing to be variable. This time the smaller item fitted great. I have two radiation gilets (both different sizes) and all have the same fit. With the sizing out the way, the performance is superb. Warm, unrestrictive, comfortable and pretty much wind proof.
Returning the item that was too large was a bit of an ordeal but Kjus customer servivces came to the rescue and ordered pick up from my house. In this regard Kjus cannot be faulted. I have multiple Kjus products and whilst I have had issues with waterproofs in the past, their insulating product are, for me, the best on the market and as such offer the best value for money.
Verified
Excellent quality efficiently delivered
Efficient delivery and the shorts and trousers are fantastic- fit well and are comfortable. Excellent quality.
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They are not included in the overall rating. No verification measures have been taken.Contact
KJUS Großbritannien
- +41417480812
- kjus.com/gb/en
- onlineshop@kjus.com
- Risch-Rotkreuz, CHE
About
KJUS Großbritannien
Welcome to the world of KJUS, where passion fuels innovation. Our relentless pursuit of groundbreaking technology sets us apart. From cutting-edge materials to revolutionary design, our products rede...
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