Glamuse
Reviews:

7,235 total reviews   

4.82

Excellent

7,235 reviews since Aug 1, 2023

5
90 %
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6 %
3
2 %
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< 1 %
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Review summary

Customers frequently commend the extremely fast and reliable delivery, the luxurious and high-quality products, and the extensive selection of brands, sizes, and exclusive items. The website is described as easy to navigate and visually appealing, while support and communication are consistently noted as helpful and responsive. Many also appreciate the straightforward returns process and prompt refunds. Some customers experience confusion or inconsistency with sizing guidance and express a desire for clearer recommendations. Additionally, a few report difficulties with the return system or shipping partners.

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ReviewsGlamuse

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Henrik L.
4 Reviews
 Verified
I have been shopping at Glamuse for 4 years and almost 9 months. I have never been disappointed. And depending on which postal service you choose, it takes 1 or 4 working days. As recently as yesterday, August 28, 2026, I received my order as promised 4 days after ordering. I actually only buy lingerie at Glamuse because their large selection of the brand Lise Charmel is almost 100% above what you can buy in Denmark. The almost same % in selection applies to the brand Louisa Bracq. Primadonna's selection % is perhaps 60-70% more than selection you can buy in Denmark. Service is top notch. The packaging is solid. There is usually black exclusive insert paper around the lingerie (probably only when buying Lise Charmel), as if you shopped in a real lingerie store in the past, where the lingerie was beautifully wrapped without being a definite gift even though lingerie is always a gift. Glamuse is worth noting and visiting now and then or opening a: 'My Glamuse' page. Get news when different favorite brands come out with new designs, offers, sales and clearance i.e. sale of last remnants. You can make a good purchase there. And their homesite is perfectly made easy to navigate. It never goes down. It never lock Glamuse is simply better than 5 stars.
Community member 
3 Reviews
 Verified

Best luxury online shopping

Through the years I have done multiple orders and all of them have been executed flawlessly; there wasn’t even one that was late, missed something or had anything incorrect. Always super fast, always perfect. I have done online shopping in many other luxury online stores and none has been perfect 100% of the time so big congrats to the Glamuse teams for the fantastic work as this is not result of just one person or team but a consistent series of doing the right thing in the right way; As a selection of options I also would strongly recommend it: I have both purchased recurriny brands I know and like and also discovered new ones making it the perfect mix for me. Keep up the great work and thank you for everything
Community member 
1 Reviews
 Verified

Excellent selection and customer service

I ordered an item from Glamuse that was unavailable in Finnish stores and online shops. The website was very easy to use, and the customer service was excellent throughout the process. There were some minor issues with the FedEx delivery, but the customer service was helpful and the parcel arrived safely. I will definitely shop at Glamuse again, as the store gives me access to a much wider selection.
Community member 
1 Reviews
 Verified

Excellent selection and outstanding customer service

I have had a very positive experience with this online shop. They offer a great selection of lingerie from some of the best brands, with a wide range of sizes and at reasonable prices. I particularly appreciate being able to find a good selection from Fantasie, my favourite brand. Above all, the customer service is outstanding: extremely prompt, helpful and courteous, and always ready to assist when needed. Excellent service and definitely a shop I would recommend.
Community member 
1 Reviews
 Verified
I especially appreciate the ease and speed in the shipping process. I would find it helpful when an item is no longer available to get recommendations for alternatives which would find similarly and combine well with another item; i. e. I order a bra and the panty of the set is not available, getting recommendations of other panties with a similar fit and matching colour/design would be great.
Community member 
1 Reviews
 Verified

Product quality and prompt delivery

The products I ordered are of superior quality, and the communication and delivery services were outstanding. Honestly, I didn't expect to place an order today and receive the package the very next day—in another European country, no less. In other instances, I’ve waited up to three weeks for a delivery, but Glamuse amazed me with their promptness. If I can frequently find items in my size (e.g., cup size B for swimwear), I certainly won't hesitate to shop at this online store again. Congratulations! I sincerely recommend them!
Community member 
1 Reviews
 Verified

Great site for gifting!

Love the inventory and the UX on the site is great. My only issue is I want more clear advice on sizing. Having the ability to say "Natori in X size fits perfectly" and be able to see recommended sizing based on that would be hugely helpful. I've had to send a few items back because while the size is correct in most brands, some of the higher end brands seem to deviate a bit.

Reply from Glamuse

Hi, Thank you for leaving a review. We take customer satisfaction very seriously, which is why we take careful note of your comments. Also, please not that we’ve recently launched our new Fitting Advisor! When you’re logged into your account, it automatically recommends the best size for you on available product pages. Yours, The Glamuse Team.
Community member 
2 Reviews
 Verified

10/10! I went from hating wearing bras to never wanting to take it off.

This company is outstanding! Such high quality bras! The price is high, but worth every penny for fit , comfort , quality, and costumer service. The MEY Spacer t- shirt bra is so luxuriously comfortable that I ended up buying 5 of them! I put it on every morning and wear them until bed time as I forgot I’m even wearing it. Before this bra I would hardly wear one because of how uncomfortable my previous bras were. Especially if you get should tension, or have a heavy chest , you deserve this bra.
Community member 
1 Reviews
 Verified
The swimwear arrived in excellent condition, exactly as expected, and the quality met my expectations. The sizing was accurate, and each item fit according to the size guide provided. What I appreciated most was how accurate and detailed the product descriptions were. They reflected the products very well, making it easy to choose the right size and style with confidence. Overall, a very positive shopping experience.
Community member 
4 Reviews
 Verified
I am a regular customer, I place orders almost every month. The products are of high quality, deliveries are made quickly. What makes it difficult for me is the lack of an easy return procedure when necessary. I have to print, look for a courier. This is solved in a very good way for the My Theresa site and I would be happy if it is the same here.

Reply from Glamuse

Hi, Thank you for taking the time to leave a review. Please rest assured that customer satisfaction is our top priority, and we have taken good note of your feedback. Regards, Glamuse customer service
Community member 
1 Reviews
 Verified

First purchase, definitely not the last.

This was my first time buying from Glamuse. I came across the site, quite by accident, when looking for a different lingerie retailer. I really liked what I saw, hence the purchases. The pricing was extremely good and the service was brilliant. I placed my order at 4.30pm and received the goods at 10.30am the next day. Extremely impressive. I will, definitely, buy from them again.
Community member 
1 Reviews
 Verified
Apsolutno sam oduševljena svime: izgledom i preglednošću web stranice, ponudom proizvoda, brzom dostavom naručenih proizvoda (u roku od 3 dana!) i uredno zapakiran. S kupljenim proizvodima (kupaći kostim) sam više nego zadovoljna, zahvaljujući informacijama o veličini, odabrala sam proizvod koji mi u potpunosti odgovara. Proizvod je visokokvalitetan i predivno dizajniran. Sigurno ću još kupovati preko ovog dobavljača!
Community member 
3 Reviews
 Verified

The Best Online Shopping Experience Ever!

I couldn't be happier with my shopping experience! The quality of the underwear exceeded my expectations—super comfortable, well-made, and exactly as described. The entire ordering process was smooth and hassle-free, from placing the order to checkout. Delivery was incredibly fast, and everything arrived neatly packaged and in perfect condition. It's honestly one of the best online shopping experiences I've ever had. Great products, excellent service, and speedy shipping—what more could you ask for? I will definitely be coming back again and again. Highly recommended to anyone looking for high-quality underwear and outstanding customer service!
Community member 
2 Reviews
 Verified

Wonderful items

The quality of the products, the final touch and the fits that perfectly correspond to the chart on the website. The fact that you can check any time the delivery calendar. It would be great if the Romanian Post would advise you about the approximate time of the delivery, not only on the last minute when they are already in front of the house:) However, this has nothing to do with the excellent products provided by Glamuse.
Community member 
2 Reviews
 Verified
Die Verpackung der Ware ist sehr elegant und die Vorfreude auf die exclusive Kollektion ist groß. Der Versand nach Gran Canaria dauerte nur 3 Tage🤗 Ich bin begeistert von der Qualität der Ware! Es lohnt, Qualität zu kaufen! Ihr Sortiment lässt keine Wünsche offen! Dankeschön an das Team für perfekten Kundendienst!
Community member 
5 Reviews
 Verified
Since I’ve discovered Glamuse over a year ago, I’ve been a steady customer. I LOVE high quality lingerie, the city I live in does have a few good shops but I’m an easy fit and online is my preferred platform. The incredible customer service makes the experience so rewarding. Never a mistake in my orders, fast reliable delivery with DHL, the easiest returns. I have a DHL drop off 10 minutes away. As well as my long time fave labels, Chantelle, Lise Charmel, I’ve discovered new making labels OSCALITO.
Community member 
1 Reviews
 Verified
Excellent service, wide selection, and fast shipping! ​I highly recommend ordering from Glamuse. The ordering process is smooth, quick, and very easy. They have a massive stock—often much better than what you can find in physical stores here in the Netherlands. ​On top of that, they offer great prices and very attractive discounts. Glamuse has become a highly trusted shop for me, and my orders always arrive incredibly fast in the Netherlands. I will definitely keep ordering from them!
Community member 
1 Reviews
 Verified

Excellence All Around!

Communications are excellent and have been throughout. I was astonished at how fast my parcel made it to the united states and to my door. Looks like your partnership with DHL is a great one! And the items purchased are beautiful; top quality and packaged with utmost care. Thank you so much; I'll certainly be making future purchases. My special lady is very happy!
Community member 
1 Reviews
 Verified

Decent quality, fair prices

The items received are nice and good quality. The customer service is excellent. However, please drop the Colissimo shipping company, they are sub par and very unprofessional. The driver who supposedly came to drop off my package stated he couldn’t reach me and never even called me. He then proceeded and took my package at the post office so I can pick it up there. Ridiculous, since I was home all day, he never stopped by my house.
Community member 
1 Reviews
 Verified
Love the product and the speediness of arrival however, I was disillusioned by the delivery carrier DHL. They said they attempted to deliver the product but no one was home. I was at home with my phone on for the entire day. I changed delivery to a pickup place necessitating me picking the package.

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About

Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear. Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of ...

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