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Most relevant positive review
15 Mar 2024
Verified review
I got inspired to purchase some beautiful sexy garments for my sweetie. Not having any experience with this type of shopping, led me to purchase multiple garments from 7 different online purveyors (Saks, Cosabella, Agent Provocateur, Fleurdumal, Etam, Ginia) in order to assess the products and the vendors. Yesterday, I returned almost everything from the above list and am keeping all 13 garments I ordered from Glamuse. The quality of the garments and the packaging from Glamuse is head and shoulders above the rest. A number of the other vendors I will never even consider again because their return policy and attitude is terrible. Some sent me different garments or sizes from what I ordered. The Glamuse shipment was spot on. With Glamuse, I cannot comment on their handling of returns because I didn’t want to give anything back. I know my sweetie and I will love the garments. I am hopeful that I got the right size. To all my brothers out there, you can’t go wrong here.
Absolutely the worst online shopping experience ever!
Ordered 3 items but the website said there was a minimum order of 160 Euros because it was outside the EU (I'm in UK) so I ordered one more (sale) item to get to the minimum order. Order cost me £190 including shipping costs.
Order received and I need to send one item back as it doesn't fit. Told by Glamuse this is not possible, I have to return the WHOLE order and reorder it again from scratch. Cost of returning items: £13.00
Meanwhile I get an unexpected invoice from FedEx for £55 because of import taxes. This was mentioned nowhere during the ordering process.
So now I have an unexpected bill from FedEx, have borne the cost of returning 4 items instead of just one, and I have no items in my possession as I returned them all as instructed. I am nearly £70 out of pocket for nothing.
I am not reordering and risking those costs again I am not using this company again. Utterly ridiculous rip-off ordering system from start to finish.
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Reviews for Glamuse
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9 days ago
Verified review
Sito serio e affidabile. Un primo ordine ho dovuto restituire, per mio errore nella scelta della taglia; ho effettuato un secondo ordine ed il capo è...perfetto! Ottima qualità, solitamente un pò caro, ma tant'è che ho effettuato l'ordine durante i saldi😉.
Non ho dato cinque stelle solo perchè il rimborso del reso relativo al primo ordine è arrivato dopo più di un mese.
Per il resto, lo consiglio!👍
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5 days ago
Verified review
Easy to navigate
The Glamuse website is easy to navigate and I appreciate the feature that viewed items are visible at the bottom.
The range of brands is enormous. The products are high quality, luxurious, tasteful and sexy.
Delivery from France into Europe is quick and reliable, but the delivery costs are quite high. Can the order value for free delivery be reduced?
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6 days ago
Verified review
Just perfect
Unbelievably quick, wonderful quality. I bought off the luxury section, and I got great deals on brands I know well and discovered brands I didn't love yet.. but definitely do now :) Packaging was impeccable, delivery, again, unbelievable. I'm very much thrilled, and will very surely be buying more awesome stuff :)
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3 days ago
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Betalingen en taal
Hetgeen ik heb besteld ben ik heel tevreden over.
De betalingen echter kan ik niet met payconic of met gewone bankkaart betalen, misschien doe ik zelf iets verkeerd maar krijg het niet in orde.
De taal, jullie vragen im een review en kan dit niet in het Engels graag ook in het Nederlands. M.v.g.
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25 Sept 2024
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Great quality and affordable prices, super fast, reliable, 2-3 days delivery to Canada from France, all items very well packed and presented, better than in the Canadian stores. Bravo à vous, excellent service!
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2 days ago
Verified review
Glamuse have surpassed themselves my stockings & slip arrived on time in good condition I feel very privileged to be a customer of glamuse there range of lingerie is excellent glamuse absolutely first class
I like the fact that the merchandise was delivered fast and you kept me informed.
I don’t like the fact that the box was not intact but thank God the bra’s were still oké.
Sorry don’t have a pic….
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Answer by Glamuse
5 Oct 2024
Thank you for taking the time to write a review. We are sorry to hear that the delivery of your parcel did not go smoothly. However, we are delighted that you are completely satisfied with your order. Regards, Glamuse Customer Service
24 Sept 2024
Verified review
Better description of the fit, item ordered is super small. Normally I buy French size small, but this dress is smaller the extra small. I have to send it back. Not sure how medium fits..
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Answer by Glamuse
25 Sept 2024
Hello, Thank you for taking the time to write a review. We have taken note of all your comments and will do our utmost to improve our quality of service. Regards, Glamuse customer service.
5 Oct 2024
Verified review
Great Choices Great Quality
Clause offers plenty of choices for both men and women. The quality of the clothing is very good.
It would be good to discounts every once in awhile
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10 days ago
Verified review
Absolutely perfect...
I love the huge selection of dessous (also in special sizes). Absolutely amazing is the delivery next day. 🤩 👍 Thank you for this perfect service!
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2 days ago
Verified review
Fabulous service and products! So happy with all of the bathing suits and bras I’ve bought since I discovered Glamuse a few years ago. Merci Bien!