Glamuse
Reviews:

7,519 total reviews   

4.83

Excellent

7,519 reviews since Aug 1, 2023

5
91 %
4
5 %
3
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Review summary

Customers consistently praise the exceptionally fast and reliable delivery service, as well as the high quality of products, with particular delight in the materials, fit, and craftsmanship. The wide and diverse selection of brands, styles, and sizes is often highlighted as surpassing local options. Customer service is regarded as helpful, responsive, and professional, making for a positive shopping experience. The returns process is generally described as clear and straightforward, and the website is found to be easy to navigate and user-friendly, which enhances the overall shopping process. Many customers also appreciate the elegant, secure, and attractive packaging, contributing to a premium experience. Some customers found the returns process less convenient and expressed a wish for an exchange option. Additionally, there is mixed feedback regarding sizing accuracy and fit, with confusion or challenges noted due to differences between brands.

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ReviewsGlamuse

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Sabrina S.
9 Reviews
 Verified
Un intimo splendido che valorizza le formeSimone Pérèle si conferma una garanzia. Ho comprato reggiseni abbinati a slip e perizomi e la qualità dei tessuti è eccellente. La nota di merito va alla vestibilità: anche su una taglia molto piccola, l'intimo veste in modo straordinariamente piacevole. Non solo è estremamente sensuale, ma è studiato così bene da valorizzare splendidamente le forme del corpo e tutta la mia fisicità.
H L
Henrik L.
4 Reviews
 Verified
I have been shopping at Glamuse for 4 years and almost 9 months. I have never been disappointed. And depending on which postal service you choose, it takes 1 or 4 working days. As recently as yesterday, August 28, 2026, I received my order as promised 4 days after ordering. I actually only buy lingerie at Glamuse because their large selection of the brand Lise Charmel is almost 100% above what you can buy in Denmark. The almost same % in selection applies to the brand Louisa Bracq. Primadonna's selection % is perhaps 60-70% more than selection you can buy in Denmark. Service is top notch. The packaging is solid. There is usually black exclusive insert paper around the lingerie (probably only when buying Lise Charmel), as if you shopped in a real lingerie store in the past, where the lingerie was beautifully wrapped without being a definite gift even though lingerie is always a gift. Glamuse is worth noting and visiting now and then or opening a: 'My Glamuse' page. Get news when different favorite brands come out with new designs, offers, sales and clearance i.e. sale of last remnants. You can make a good purchase there. And their homesite is perfectly made easy to navigate. It never goes down. It never lock Glamuse is simply better than 5 stars.
Community member 
3 Reviews
 Verified

Best luxury online shopping

Through the years I have done multiple orders and all of them have been executed flawlessly; there wasn’t even one that was late, missed something or had anything incorrect. Always super fast, always perfect. I have done online shopping in many other luxury online stores and none has been perfect 100% of the time so big congrats to the Glamuse teams for the fantastic work as this is not result of just one person or team but a consistent series of doing the right thing in the right way; As a selection of options I also would strongly recommend it: I have both purchased recurriny brands I know and like and also discovered new ones making it the perfect mix for me. Keep up the great work and thank you for everything
Community member 
1 Reviews
 Verified

A really good company selling high end goods.

I wasn’t very happy about buying from a company I had never heard of but my wife really wanted the item. I needn’t have worried because ordering was very easy, delivery was prompt and the item arrived in perfect condition and beautifully packaged. I was kept advised throughout the process and will be very happy to buy from Glamuse again.
Community member 
1 Reviews
 Verified

Excellent selection and customer service

I ordered an item from Glamuse that was unavailable in Finnish stores and online shops. The website was very easy to use, and the customer service was excellent throughout the process. There were some minor issues with the FedEx delivery, but the customer service was helpful and the parcel arrived safely. I will definitely shop at Glamuse again, as the store gives me access to a much wider selection.
Community member 
1 Reviews
 Verified

Excellent selection and outstanding customer service

I have had a very positive experience with this online shop. They offer a great selection of lingerie from some of the best brands, with a wide range of sizes and at reasonable prices. I particularly appreciate being able to find a good selection from Fantasie, my favourite brand. Above all, the customer service is outstanding: extremely prompt, helpful and courteous, and always ready to assist when needed. Excellent service and definitely a shop I would recommend.
Community member 
1 Reviews
 Verified
I especially appreciate the ease and speed in the shipping process. I would find it helpful when an item is no longer available to get recommendations for alternatives which would find similarly and combine well with another item; i. e. I order a bra and the panty of the set is not available, getting recommendations of other panties with a similar fit and matching colour/design would be great.
Community member 
1 Reviews
 Verified

Product quality and prompt delivery

The products I ordered are of superior quality, and the communication and delivery services were outstanding. Honestly, I didn't expect to place an order today and receive the package the very next day—in another European country, no less. In other instances, I’ve waited up to three weeks for a delivery, but Glamuse amazed me with their promptness. If I can frequently find items in my size (e.g., cup size B for swimwear), I certainly won't hesitate to shop at this online store again. Congratulations! I sincerely recommend them!
Community member 
1 Reviews
 Verified

Great site for gifting!

Love the inventory and the UX on the site is great. My only issue is I want more clear advice on sizing. Having the ability to say "Natori in X size fits perfectly" and be able to see recommended sizing based on that would be hugely helpful. I've had to send a few items back because while the size is correct in most brands, some of the higher end brands seem to deviate a bit.

Reply from Glamuse

Hi, Thank you for leaving a review. We take customer satisfaction very seriously, which is why we take careful note of your comments. Also, please not that we’ve recently launched our new Fitting Advisor! When you’re logged into your account, it automatically recommends the best size for you on available product pages. Yours, The Glamuse Team.
Community member 
2 Reviews
 Verified

10/10! I went from hating wearing bras to never wanting to take it off.

This company is outstanding! Such high quality bras! The price is high, but worth every penny for fit , comfort , quality, and costumer service. The MEY Spacer t- shirt bra is so luxuriously comfortable that I ended up buying 5 of them! I put it on every morning and wear them until bed time as I forgot I’m even wearing it. Before this bra I would hardly wear one because of how uncomfortable my previous bras were. Especially if you get should tension, or have a heavy chest , you deserve this bra.
Community member 
1 Reviews
 Verified
The swimwear arrived in excellent condition, exactly as expected, and the quality met my expectations. The sizing was accurate, and each item fit according to the size guide provided. What I appreciated most was how accurate and detailed the product descriptions were. They reflected the products very well, making it easy to choose the right size and style with confidence. Overall, a very positive shopping experience.
Community member 
4 Reviews
 Verified
I am a regular customer, I place orders almost every month. The products are of high quality, deliveries are made quickly. What makes it difficult for me is the lack of an easy return procedure when necessary. I have to print, look for a courier. This is solved in a very good way for the My Theresa site and I would be happy if it is the same here.

Reply from Glamuse

Hi, Thank you for taking the time to leave a review. Please rest assured that customer satisfaction is our top priority, and we have taken good note of your feedback. Regards, Glamuse customer service
Community member 
4 Reviews
 Verified
I love the high end diversity of lingerie Glamuse offers! A great program for those of us who anre obsessed with lingerie and order a lot because we see both the quality and the value…beautiful unique pieces, better faster shipping and discounts…and sales are a wonderful bonus as well!!!
Community member 
1 Reviews
 Verified

First purchase, definitely not the last.

This was my first time buying from Glamuse. I came across the site, quite by accident, when looking for a different lingerie retailer. I really liked what I saw, hence the purchases. The pricing was extremely good and the service was brilliant. I placed my order at 4.30pm and received the goods at 10.30am the next day. Extremely impressive. I will, definitely, buy from them again.
Community member 
1 Reviews
 Verified
Apsolutno sam oduševljena svime: izgledom i preglednošću web stranice, ponudom proizvoda, brzom dostavom naručenih proizvoda (u roku od 3 dana!) i uredno zapakiran. S kupljenim proizvodima (kupaći kostim) sam više nego zadovoljna, zahvaljujući informacijama o veličini, odabrala sam proizvod koji mi u potpunosti odgovara. Proizvod je visokokvalitetan i predivno dizajniran. Sigurno ću još kupovati preko ovog dobavljača!
Community member 
1 Reviews
 Verified
Excellent service and fast delivery to Australia. Ordered swimwear and it took 5 days to get to me in Australia plus the cost is what I would pay if I had bought it in Australia (just that Australia didn’t have any in stock!) would definitely order from Glamuse again.
Community member 
5 Reviews
 Verified
I always order my intimates from Glamuse now. Best selection of European, fine, lingerie and intimates. Always happy with the quick delivery and adorning these pieces is always a pleasure! Great fit and material always. Truly blessed to have found Glamuse for my essentials.
Community member 
3 Reviews
 Verified

The Best Online Shopping Experience Ever!

I couldn't be happier with my shopping experience! The quality of the underwear exceeded my expectations—super comfortable, well-made, and exactly as described. The entire ordering process was smooth and hassle-free, from placing the order to checkout. Delivery was incredibly fast, and everything arrived neatly packaged and in perfect condition. It's honestly one of the best online shopping experiences I've ever had. Great products, excellent service, and speedy shipping—what more could you ask for? I will definitely be coming back again and again. Highly recommended to anyone looking for high-quality underwear and outstanding customer service!
Community member 
2 Reviews
 Verified

Wonderful items

The quality of the products, the final touch and the fits that perfectly correspond to the chart on the website. The fact that you can check any time the delivery calendar. It would be great if the Romanian Post would advise you about the approximate time of the delivery, not only on the last minute when they are already in front of the house:) However, this has nothing to do with the excellent products provided by Glamuse.
Community member 
1 Reviews
 Verified
Purchasing from Glamuse was a flawless experience, ordered on Friday and my parcel arrived on Monday - in Australia! The packaging was beautiful and my order was packed with care and arrived in perfect condition. I would not hesitate to order again!

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Founded in 2011, Glamuse is the premier destination for high-end women’s lingerie and swimwear. Designed for lovers of fine lace and comfort, the platform brings together the unique craftsmanship of ...

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