Certificate for Alpinetrek.co.uk

No. X7430B66C5A28B829A919EE2331A3A310
 

Approved on
28/05/2014
Valid until
27/05/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Alpinetrek.co.uk



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 1,522 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 2,499 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Sehr schnelle Lieferung und Kommunikation war perfekt und klar zu verstehen
5.00
Excellent

all perfect
5.00
Excellent

I have ordered goods without taking an account with Alpinetrek, and as a result I have not been notified, when the goods would arrive at my house. I find this very disappointing, and very inconvenient, as I have to wait all day, on the chance that the goods could arrive. It also means, that if I have to go out, the delivery man has to make a second visit. This is not satisfactory
3.00
Fair

Found two excellent products, one of which was at a remarkably good price. Neither would be easily obtainable through other UK outlets. Packaging and delivery times were also excellent. Will use again.
5.00
Excellent

thanks
5.00
Excellent

Perfect, as described
5.00
Excellent

Brilliant just as it’s says
5.00
Excellent

Excellent communication and fast delivery
5.00
Excellent

Great communication, all the way through the process from purchase to when my product was being delivered. very happy.
5.00
Excellent

Great service with fantastic price
5.00
Excellent

Great quality, original products at very good price. Delivery super quick too. Very pleased with shopping in Alpinetrek.o.uk.
5.00
Excellent

Tina great , quick delivery
4.33
Good

Excellent product and delivered very quickly - very satisfied, will use this shop again.
4.00
Good

Delivery service and customer support is awful. Still have not received my packed due to both the service saying they "couldn't find my address" or that i apparently "wasn't present". I was hoping if my first time experience was good i would be ordering of 70+ items from this site for an large upcoming camping trip but it hasn't at all met my expectations and doubt i will use this site again.
1.00
Very Poor

Fantastic range, great prices and fasr delivery to the UK, my preferred place for gear.
5.00
Excellent

Fantastic company with a wide ride range of professional products
5.00
Excellent

Excellent, fast delivery, great product and price. Highly recommended
5.00
Excellent

Very good service.
Helpful information.
Item received as described.
5.00
Excellent

FabulousMy brother loved it.Thank you
4.67
Excellent

Excellent
4.67
Excellent

Fast delivery from Germany
5.00
Excellent

First class service
5.00
Excellent

The usual great service, good communication and an excellent item at a reasonable price.
5.00
Excellent

All good
5.00
Excellent

I wouldn't shop anywhere else for outdoor clothing - great site, top quality products from the best brands.
5.00
Excellent

Ordering on website straightforward and confirmation and correspondence swiftly sent and received. Goods apparently dispatched promptly only downside from my perspective is the carrier they use, painfully slow.
Otherwise, no issues.
4.33
Good

Excellent service all round
5.00
Excellent

Excellent and speedy service. Great communication
5.00
Excellent

First class service and website. Prompt service and no surprises when placing an order on line. Thank you Alpinetrek.
5.00
Excellent

Great - as always.
5.00
Excellent

Swift and efficient
5.00
Excellent

Well done to Alpine Trek and DHL. All went perfectly. Happy customer.
5.00
Excellent

Fast delivery to uk
4.67
Excellent

Love this site all the top
Outdoor brands and all ways great bargains to be had and always on time with delivery and I've ordered around 20 times and thumbs up
Every time Ross fort William
5.00
Excellent

Quick delivery with no problems.
4.33
Good

Excellent MTB shoes at a competitive price, good coms and quick delivery, recommended.
Regards P
5.00
Excellent

Great price and delivered quickly
5.00
Excellent

Excellent communication, Fast Delivery
Great product. Highly recommended
5.00
Excellent

Good deal. Thank you.
5.00
Excellent

I had no idea where the driver had left my package very big stress for expensive goods. i'm very unhappy with the lack of care the item was found outside the porch left as if it was worthless ... but the goods are not damaged hence the review on the good, tried calling DHL customer service but no replies. avoid buying from this website
2.00
Poor

Alpinetrek.co.uk

Alpinetrek.co.uk was certified by Trusted Shops on 28/05/2014.

Contact
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
service@alpinetrek.co.uk
Alpinetrek.co.uk

Owner
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorized representative
Ronny Höhn, Matthias Gebhardt
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Alpinetrek.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.