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Alpinetrek.co.uk
Reviews:

1,773 reviews in the last 12 months50,637 total reviews  

4.57
Excellent

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Most relevant positive review

27 Apr 2024
 Verified review
Absolutely love alpinetrek. Superb range some unbelievable bargains. Used them several times now and never had a problem. Even when we had to return a coat they were wonderful

Most relevant negative review

1 Sept 2023
 Verified review
I returned vidda pro trousers, I printed off the label they provided, it was collected by royalmail. I have tracking data and screenshots I gave them to show the package was picked up and delivered to their UK depot. The package now appears to be lost in the system, and I have no received a refund after waiting a month. Very disappointed. I couldnt recommend this retailer, first time shopping online in 20 years I have run into such an issue. Avoid.
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Reviews for Alpinetrek.co.uk

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27 Jun 2024
 Verified review

Best Company out there!

I have been shopping with Alpine Trek for several years and their consistency, speed and continued communications throughout the entire process is stellar! Couldn't ask for better customer service, thank you! Also, the selection of products is beyond terrific!
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8 days ago
 Verified review
Amazing choice of products and great savings compared to other outdoor retailers. I was looking for the specific bag that I bought as it is a good all rounder for work, travel and outdoors and I know it will last for many years and get plenty of use.
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4 days ago
 Verified review
Really good service Inc their customer services. Brilliant price for my trainers too. Only thing that let them down was using Evri delivery service and their lack of communication re the delivery time and date.
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19 Jun 2024
 Verified review
The Savotta Rucsac is excellent and the customer service was too. They kept me fully informed as to the progress of my order and expected delivery date, and in fact it arrived exactly when they said!
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29 Jun 2024
 Verified review

Very happy with the jacket ordered. Thanks AlpineTrek.

The jacket ordered arrived in new condition in a cardboard box. Very happy with item ordered. The size selected fits nicely. The quality is excellent. Very satisfied with AlpineTrek UK.
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9 days ago
 Verified review
My order was despatched quickly and efficiently. It arrived in robust cardboard packaging. The website is easy to use, has a wide choice of products and brands at good discounted prices.
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17 Jun 2024
 Verified review

Purchase of 2x LACD - Set Via Ferrata Pro Evo 2.0 - Via ferrata set in Blue.

Easy website to navigate. The item ordered arrived safely. It was well packaged and delivered earlier than expected. Overall a very easy and good transaction.
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19 Jun 2024
 Verified review
Good communication, well packaged items delivered within stated timeframe, and I was able to buy something not available in the UK.
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9 days ago
 Verified review
Excellent service from Alpine Trek. My order arrived quickly and in perfect condition. Will definitely order from them again.
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30 Jun 2024
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The ease of navigation on website and as I am a returning customer I am always happy with the service. Its perfect service!
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26 Jun 2024
 Verified review
Excellent service! I received regular updates on the status of my order and they responded quickly to any enquiries I sent.
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8 days ago
 Verified review

Excellent Service

Good price, excellent customer service, ok delivery from Germany took a week to UK, but to be expected. Happy customer
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21 Jun 2024
 Verified review
Nice website, easy to navigate and purchase. Bit slow on delivery. The shoes I bought were too big so had to return.
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3 Jul 2024
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Speedy and comprehensive service via the website. Courteous and welcoming - impressed as meaning business.
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28 Jun 2024
 Verified review
Awesomely quick & easy, clear overview.. ideal if buying for someone else (i.e. if you're broadly clueless)!
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28 Jun 2024
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Top class products at competitive price.Well packaged , quick delivery and great communication. 5 star 🌟
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IM
Ian M.
Perth
7 days ago
 Verified review
Great place to shop with good service and communication all the way through the delivery process.
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8 days ago
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Price and range have bought lots of climbing gear here always quick to arrive and returns no issue
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IS
Ian S.
Burnley
27 Jun 2024
 Verified review
Easy to follow website and instructions. Hope the return is as easy if the product is wrong......
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2 days ago
 Verified review

The shipping company Evri

The shipping company. Haven't started moving it. Five days now: Evri Ordering is easy 10_10
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