Certificate for Alpinetrek.co.uk
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Certified shop
This shop fulfils the Trusted Shops quality criteria (Details). -
Money-back guarantee
(Details) Protected for 30 days by the Trusted Shops guarantee (Details). -
Customer Service
If you have any questions, contact the online shop or, if necessary, Trusted Shops.
Approved on
28/05/2014
Valid until
27/05/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Managing Director Trusted Shops GmbH
Reviews for Alpinetrek.co.uk
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- Delivery
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- Goods
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- Customer service
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Experience with Alpinetrek.co.uk
Date of publication
22/07/2019
Date of order
11/07/2019
22/07/2019
Excellent service and products well packaged and reached me in perfect condition
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Absolutely awesome service, I would highly recommend buying from this store.....fab sandals too
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
As usual, good price and service. Goods are well packed and delivered in good time (even if it’s through Hermes).
Date of publication
21/07/2019
Date of order
29/06/2019
21/07/2019
Great product, great service. I will definitely use Alpine Trek again in the future.
Date of publication
21/07/2019
Date of order
15/07/2019
21/07/2019
Absolutely love the comfort of the Olukai flip flop- the sole is really good but toggle between toes not very comfortable & looks v delicate but will hopefully improve on wearing - assuming if any problem I can return but hopefully not the case .
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
A very satisfying and rewarding shopping experience, 5 stars without a doubt, happy to recommend. Thank you Alpinetrek. ;)
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
Great speedy service
Date of publication
21/07/2019
Date of order
09/07/2019
21/07/2019
Exactly the part I wanted delivered with no problems
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Delivered as promised
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Really good, I will shop here again,
Date of publication
21/07/2019
Date of order
16/07/2019
21/07/2019
I ordered a bag with the magenta pink and I received blue . But too late to change it as it's now had to be used and is in use.
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
First Class, will use again.
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Researched a rucksack for my daughter, found it on sale... always a plus, online was easy to deal with and product that arrived on time,
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
I love my new walking shoes Arrived on time and just what i wanted.
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Really happy with the service and product arrived in rime in perfect condition. Thanks
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
Fast service. Fantastic items, will be back again soon.
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Good company, would order from again
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
great service and prices
Date of publication
21/07/2019
Date of order
09/07/2019
21/07/2019
Great company to deal with and great returns service if need be
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Great service - prompt delivery.
Date of publication
21/07/2019
Date of order
11/07/2019
21/07/2019
Quick accurate and hassle free
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
Great communication and good price
Date of publication
21/07/2019
Date of order
10/07/2019
21/07/2019
This order arrived so quickly I was so impressed, excellent service, excellent packaging
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Items have still not been shipped or delivered.
Alpinetrek.co.uk replies: 22/07/2019
Thank you for your review. My apologies that your experience did not meet your expectations! I'm very sorry for the delay of your shipment but I have good news: your parcel seems to be out for delivery today. If we can offer any further assistance please contact us at service@alpinetrek.co.uk. Kind regards, Alpinetrek.co.uk
Date of publication
20/07/2019
Date of order
09/07/2019
20/07/2019
Easy to order on line. Quick delivery thanks
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
First class service on good quality footwear.
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Very prompt delivery service. Products arrive quicker than the 5 days they say
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Got my order in good time and without fuss
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Super fast delivery, super garments, very happy customer.
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Speedy delivery and hassle free service
Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Excellent service Quick order, expedited quickly and product perfect.
Alpinetrek.co.uk
Equipment for climbing, mountaineering and hiking
Alpinetrek.co.uk was certified by Trusted Shops on 28/05/2014.
Alpinetrek.co.uk is the supplier for outdoor sports such as climbing, ice climbing, hiking, bouldering or yoga: clothing, sleeping bags, backpacks, tents, climbing harnesses, ropes, crash pads, ice picks, snowshoes, gas cookers and much more.
Contact
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
72138 Kirchentellinsfurt
Germany
Tel: 03 33 33 67058
service@alpinetrek.co.uk
Alpinetrek.co.uk
Owner
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorized representative
Ronny Höhn, Matthias Gebhardt
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Alpinetrek.co.uk in their own words.
Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor
Genuine customer reviews for more trust
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Customer reviews