Alpinetrek.co.uk Reviews

I've given this rating because of the prompt time it took to get my order processed right through to delivery and then the simple returns process

Excellent service

Fantastic product, great service and efficient delivery!

Fab service and received quickly

Much better in all ways than ordering from a UK based company

Very competitively priced, item arrived on time and as expected. Would use them again.

Product delivered fast and item was perfect.

Excellent all round

Great! Been searching for these boots, in this colour and in a wide fit for 2 years, as rare as hen's teeth! Very happy with all aspects of this purchase! Thanks!

Have used Alpinetrek a few times now, so I think that speaks for itself. No grumbles at all, and refund has been very quick and trouble free, when I had to return something.

Delivery was less than a week from ordering, which is fairly quick given goods have to come from Germany. Once the parcel is in the UK it's easily trackable via the Hermes app and/or e-mails so you know when it will arrive. Returns have been easy to organise with a drop-off at the local post office.

Great products, good descriptions, easy to use website and as quick as buying from the UK, with a wider selection of brands.

Great service thank you

Brilliant service

Great customer service!

I absolutely love my Save the Duck coat! I would’ve given Alpinetrek 5 stars if it had not been for issues with my first order: I waited over a week, no tracking available, refund appeared in bank account with no communication from Alpinetrek, and I had to phone customer service to find out what was going on. However, they did reissue my discount could and my reorder was with me within the week.

Great

Very happy with my order and speed of delivery.

Great service - I had to return and order a different size , refund given with no issue and next size arrived quickly . No complaints at all

All went to plan