Alpinetrek.co.uk Reviews

: 34,728ExcellentCertified

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Alpinetrek.co.uk - Logo - reviews

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Alpinetrek.co.uk - Equipment for climbing, mountaineering and hiking

Alpinetrek.co.uk is the supplier for outdoor sports such as climbing, ice climbing, hiking, bouldering or yoga: clothing, sleeping bags, backpacks, tents, climbing harnesses, ropes, crash pads, ice picks, snowshoes, gas cookers and much more.
Contact
Bergfreunde GmbH
Bahnhofstraße 26
72138 Kirchentellinsfurt
Germany
Trade register
Amtsgericht Stuttgart HRB 382746
Authorised representative
Ronny Höhn, Matthias Gebhardt

Reviews for Alpinetrek.co.uk

4.72/5.00
Excellent
How is the rating calculated?

12,459 reviews in the last 12 months

85 %
9 %
2 %
1 %
3 %
34,728 total reviews

What other customers say about their experience with Alpinetrek.co.uk

Yesterday
I've given this rating because of the prompt time it took to get my order processed right through to delivery and then the simple returns process
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Yesterday
Excellent service
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Yesterday
Fantastic product, great service and efficient delivery!
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Yesterday
Fab service and received quickly
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Yesterday
Much better in all ways than ordering from a UK based company
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Yesterday
Very competitively priced, item arrived on time and as expected. Would use them again.
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Yesterday
Product delivered fast and item was perfect.
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Yesterday
Excellent all round
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Yesterday
Great! Been searching for these boots, in this colour and in a wide fit for 2 years, as rare as hen's teeth! Very happy with all aspects of this purchase! Thanks!
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Yesterday
Have used Alpinetrek a few times now, so I think that speaks for itself. No grumbles at all, and refund has been very quick and trouble free, when I had to return something.
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Yesterday
Delivery was less than a week from ordering, which is fairly quick given goods have to come from Germany. Once the parcel is in the UK it's easily trackable via the Hermes app and/or e-mails so you know when it will arrive. Returns have been easy to organise with a drop-off at the local post office.
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Yesterday
Great products, good descriptions, easy to use website and as quick as buying from the UK, with a wider selection of brands.
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Yesterday
Great service thank you
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Yesterday
Brilliant service
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Yesterday
Great customer service!
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Yesterday
I absolutely love my Save the Duck coat! I would’ve given Alpinetrek 5 stars if it had not been for issues with my first order: I waited over a week, no tracking available, refund appeared in bank account with no communication from Alpinetrek, and I had to phone customer service to find out what was going on. However, they did reissue my discount could and my reorder was with me within the week.
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Yesterday
Great
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Yesterday
Very happy with my order and speed of delivery.
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Yesterday
Great service - I had to return and order a different size , refund given with no issue and next size arrived quickly . No complaints at all
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Yesterday
All went to plan
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