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hunkemoller.co.uk
Reviews:

21 reviews in the last 12 months819 total reviews  

4.52
Excellent

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Certified since: 20 Jun 2017
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hunkemoller.co.uk fulfils all Trusted Shops quality criteria, including
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Top positive review

28 Apr 2023
 Verified review
There communication is personal and friendly which I liked everything flowed correct quick delivery.good product and fit materials nice 👍

Top negative review

11 Dec 2023
 Verified review
Disorganised and chaotic with non existant customer service. I ordered an item on 27/11 with next day deliver. A week later I received an email from the carrier informing me it was damaged beyond repair in transit and to contact the sender. I emailed customer services on the same day and 10 days later had not received a response. Finally got hold of a heavily accented and impatient customer services representative who could not wait to get me off the phone. They can only refund my original purchase, not replace, and I then have to reorder it from the website and, if I keep the item, contact them again to refund the original discount offered for Black Friday deals. This is utterly ridiculous. Such a palavar. If NEXT ever stock their items again, I will purchase via them as at least they offer good, old fashioned customer service.
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Reviews for hunkemoller.co.uk

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29 Jan 2024
 Verified review
First order with them & found to be great quality items, good prices, speedy delivery & well packaged.
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Chris C.
Wiltshire
9 days ago
 Verified review
Quality of product and quickness of delivery
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26 Nov 2023
 Verified review
Super fast delivery and quality products. Very sexy and super sensual
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JG
Julie G.
Frankfurt am Main
27 Nov 2023
 Verified review
Thanks you for the exceptional clothes.
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16 Dec 2023
 Verified review
Excellent delivery lovely quality
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11 Dec 2023
 Verified review
Disorganised and chaotic with non existant customer service. I ordered an item on 27/11 with next day deliver. A week later I received an email from the carrier informing me it was damaged beyond repair in transit and to contact the sender. I emailed customer services on the same day and 10 days later had not received a response. Finally got hold of a heavily accented and impatient customer services representative who could not wait to get me off the phone. They can only refund my original purchase, not replace, and I then have to reorder it from the website and, if I keep the item, contact them again to refund the original discount offered for Black Friday deals. This is utterly ridiculous. Such a palavar. If NEXT ever stock their items again, I will purchase via them as at least they offer good, old fashioned customer service.
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30 Nov 2023
 Verified review
Trying to get a refund is more painful than toothache
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28 Apr 2023
 Verified review

Good company

There communication is personal and friendly which I liked everything flowed correct quick delivery.good product and fit materials nice 👍
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28 Jun 2023
 Verified review
Fantastically comfortable knickers. Would have been better if the packs of 3 were not pinned together so that I could try them on, as I have realised they are significantly larger than the single pairs of similar knickers I bought, even though they are all size S.
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DM
Debbie M.
Holmfirth
4 Jul 2023
 Verified review
Great product and website. Had no issues at all so highly recommend this company.
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KD
Kati D.
Brighton
10 Jul 2023
 Verified review
Always great quality, quickly delivered and really good value for money
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8 Apr 2023
 Verified review
Great communication and good customer support when needed.
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PO
Paul O.
GOSPORT
6 Jul 2023
 Verified review
As always top quality items and a great service to boot.
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4 Apr 2023
 Verified review
Beautiful lingerie and delivery was spot on
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PO
Paul O.
GOSPORT
4 Jul 2023
 Verified review
Great items backed up excellent service.
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1 May 2023
 Verified review
Amazing products
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2 May 2023
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5 Mar 2023
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5 Mar 2023
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24 Feb 2023
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