playwell.co.ukReviews:
609 reviews in the last 12 months3,323 total reviews
Excellent
Most relevant positive review
29 Nov 2023
Verified review
I have used Playwell off and on for more years than I want to admit to.
They have always been my go too for anything martial arts related.
From just the quality of clothes to personal protection equipment and weapons.
I have always found that the quality and service and indeed quick despatch of orders, have never dropped nor changed over decades of use.
Website is great to navigate and also if I'm ever in need of advice, the person on the other end of the phone are the fountain of knowledge that's required.
Keep it up.
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Most relevant negative review
4 Apr 2024
Verified review
I still have not received the order despite paying for next day delivery. I understand that delivery is contracted to DX but that is your business choice and they are falling far short of an acceptable service level. It is particularly irritating for the last two mornings to be told, we have your item and will deliver today. A few hours later the messages changes to there is a delay. we will deliver soon.
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Reviews for playwell.co.uk
22 Aug 2024
Verified review
I was interested in an item so rang first to ensure it was in stock and confirm some details. The contact was helpful and I said I’d order the item as soon as the call finished which I did, that same day I had email confirmation of the order and despatch. The item arrived in good condition and was as expected. Very quick turnaround from order to arrived.
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29 Aug 2024
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Both wooden swords are made with love and care. My issue was with the delivery driver. As I was warned I would have to sign hand show identification and they handed me the delivery with no request for signing or identification. And if I may make a suggestion, the wooden katana and scabbard should be sold with a string or belt of some description
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26 Aug 2024
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Playwell sell excellent quality products at really affordable prices. I keep going back to them because I don't have a lot to spend, but Playwell's prices are so affordable for me and the products are the exact quality as other expensive retailers. It's really a no brainer for me to carry on shopping with them.
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5 days ago
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Great kit, great customer service
Have bought kit for my club from Playwell a few times and have always been very happy with the level of service and the quality of the kit. This has made Playwell my go to for any kit requirements.
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8 days ago
Verified review
Fantastic product and service my the only reason a do not give 5 stars is the price of postage if they could get delivery costs down I would never bother look else where
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30 Aug 2024
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Karate Gi
The whole experience was great.
Unfortunately I had to return my item but the customer service i received when going through this was great.
Would definitely recommend
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4 days ago
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Delivery at the speed of a ninja
I can't fault my order from Playwell in the slightest. The item was securely packaged and posted out the same day, only to arrive the next.
Brilliant customer service.
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10 days ago
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Cheap prices and fast delivery.
Items are well packed and easy to find things on the site and get notifications for out of stock items.
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4 days ago
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Kama training weapons I ordered arrived quickly , well packed and in good order
Quality was good for the money I paid
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29 Aug 2024
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I have had nothing but excellence from Playwell. From the equipment sold, through to very helpful customer service.
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7 days ago
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I like the competitive pricing, good quality, fast delivery and ease of ordering
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3 days ago
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Quick dispatch and receipt. Great product, matched the description perfectly
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23 Aug 2024
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good store, always have a good experience when i use them.
fast delivery.
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26 Aug 2024
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Easy to use website, delivery came quickly and product is quality
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3 days ago
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Online order
Ordered online, very fast delivery and a quality item, thank you
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2 days ago
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Very good and a quick service.
Well chuffed
Thanks
Pete
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7 days ago
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Tai Chi Sabre
The item arrived quickly and matched the description.
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27 Aug 2024
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Good communication and fair prices. Will use again.
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20 Aug 2024
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Makiwara arrived in time and the quality is amazing!
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3 days ago
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Great service and very fast delivery- thank you.
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