Playwell

Reviews:

I am absolutely delighted with both the customer service and the quality of the product I ordered for my daughter! I initially placed my order through Amazon Marketplace, but I was informed that there were delivery issues and that the package was being returned to the sender. Since I was worried that the item might not arrive in time, I decided to place another order directly with the manufacturer. To my surprise, the original Amazon order arrived the very next day! I contacted the manufacturer to explain the situation, and they were incredibly understanding and immediately cancelled my second order without any issues. I am truly impressed by how smoothly and professionally everything was handled. The quality of the product is outstanding, and the colour is absolutely stunning! Overall, I couldn't be happier with both the product and the excellent customer service. Highly recommended!

As a theatrical prop maker and armourer, I have been using Playwell for some years now, to purchase polymer/rubber inert replica firearms for use in Theatrical productions and the service is so efficient and easy. These have been then modified to create realistic props for a variety of stage production and student films. Trying to obtain these through other outlets is often such a total pain, but Playwell offer a very simple and efficient postal service making my job so much easier. My only wish, is they could produce a wider range of different types of handgun models to cover some historical gaps. A decent, black moulding of a Colt 1911 or a Webley Service revolver would be a great gap filler for use in theatre.

I loved the gi but unfortunately I did not fit so I exchange it for a big size and hopefully it comes on time but before when I got the gi it came early at 10.30am than 11.05 am which is really good and i definitely enjoyed that and hoping my new gi comes soon thanks playwell. In future i would hope they have more of the striped gi’s series v1 and v2 due they are really good and hopefully they could get restock and bigger size .

Purchased the white oak Bo staff and it was a great purchase. Solid build and feels great in the hand. Great company to buy from. Purchased it on the Saturday and it arrived by Tuesday very fast delivery. Thank you so much I will definitely be buying from play well martial arts again soon 💪

I ordered these for Tai Chi practice and they were promptly delivered, Unfortunately, I had ordered a half-size bigger and they were a bit tight. I returned them and asked for an exchange, as per the instructions, and on the day they were received by Playwell I was sent an email detailing the updated order and revised depstach date. Excellent service!

Not much to say other than very satisfied with my experience. I have brought from them a few times over the years and never been unhappy. Most recently placed quite a large order, and everything was of very good quality, extremely fast delivery time (I received my items the very next day after ordering), well packaged. Can't fault them. Recommended martial arts supply shop.

Purchased 2 x 72 inch rattan staffs (at a good price too) which were delivered very quickly. Upon opening the parcel, one of the staffs was perfect while the other one had a split. A quick phone call and a replacement was dispatched straight away along with free collection of the damaged staff. Updates via email & text at each step of the process, staff i spoke to were always polite and helpful. I would definitely recommend!

Only made there or four orders with you so far but am constantly amazed at how fast you send the orders out. Ordered a bo staff yesterday, it was despatched within the hour and due for delivery today. Excellent service

I have recently purchased a few of the rubber training pistols which will be used in theatrical productions, in place of any blank fire guns that are tediously difficult to both source or operate under the ever increasing burdens of the VCR. As a prop maker and theatre armourer, these guns have provided an excellent and hugely cost effective way, to create a realistic looking hand gun for use on stage. These can then be carefully directed to imitate being fired on cue and in synch, with either a blank shot, fired from the safety of the wings, or in certain cases where that is not possible, a high quality sound effect. Over the years, Playwell have consistently provided fantastic service, with fast processing of my orders, quick despatch and rapid delivery. Provided the normal ID protocols required for purchase of these items are followed upon receipt, these items also can be posted very easily and cheaply as they are completely inert and weigh very little. As a prop maker and armourer, with decades of theatre experience, as well as UK shooting instructor experience, working with a wide variety of firearms over the years, I have been able to simply modify these imitation guns to look just perfect on stage. Over the years, I have also bought a variety of their rubber training knives for the same applications in live stage productions, and these have been both incredibly safe to use in rehearsal as well as very realistic for effect on stage in performance. I would thoroughly recommend Playwell as a resource not only for martial arts training, but to solve problems easily for theatre companies; in particular, amateur groups who often struggle to provide the correct looking firearms for productions. My only request, would be that a wider selection of these imitation training guns, from different periods, were available!! A good Webley Service Revolver and a Colt 1911 would be excellent additions!! 😁👍🏻

Fantastic company to deal with. Great customer care. Delivery service great Merchandise well packed protecting product. Product quality incredable. Great range of products verry commpeterley priced. Verry easy efficient app to use. Would reccomend this company top draw

Great service and product... I was doing a bulk order for my school and Playwell were able to rapidly resolve confusion with shipping costs - shipping ended up being even lower than expected and they happily passed those savings on to me.

The products are good and the delivery was fast Communication has not been so good, we had a phone call about our customised Black Belts ad have sent an email with details and a follow up - nobody has replied about this or even acknowledged us yet

Nunchuks delivered promptly, top quality product, web site easy to use. Perhaps including links to recommended tutorial books or videos would be an improvement?

Always great price and service.fast and excellent.great product, price.fully reccomend.delivery to the door would be nice given the product.but I know the driver's are pushed hard otherwise excellent.andy neri

We always use playwell for our karate kit. New Gi for our youngest this time - easy ordering, great customer service, fast delivery. Always a pleasure ordering from a great company.

Pleased with the product, but not happy with the delivery , originally due on Friday 9th , then had message next working day , got a message it would be delivered on the Monday and stayed in waiting only to get told off t was back in the warehouse.Recieved it today Tues 13 th , so not HH as pot with the delivery service you use

I ordered two of the Celtic style short swords. They are a good weight to practice with and look great, but don’t look like real weapons which is good because I can only practice outside in my garden so I don’t have the neighbours calling the police out! Also delivery was very prompt and ordering was fuss-free. Thanks!

great service, very quick delivery, well package and item exactly as described, a very easy to use purchasing design, overall outstanding service.

easy ordering using the website, fast standard delivery and you quickly inform me when an item cannot be dispatched.

Quick shipping and good communication. Products were good enough that I went back for more and will do so again in the future!