Review summary
Customers frequently praise the fast and prompt delivery of their orders. The majority of customers highlight the helpfulness, responsiveness, and professionalism of the customer service team. Customers consistently mention satisfaction with the quality of products received. Many reviews appreciate the competitive, great, or discounted pricing offered by the store. Customers value the knowledgeable advice, expertise, and fitting services provided by staff. Several reviews note effective, clear, and timely communication from the support staff. A few customers mention issues with delivery handling.
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How Trusted Shops prevents fake reviewsReviewsSnowtrax Ski & Snowboard Store
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Verified
Great service
My son bought a pair of ski boots from here(previous seasons) and I have bought snowboard boots previously. There off season sales are really good value and the fitting service very good. We also had bindings fitted to skis and they did a great job(50% off this if you by boots or skis or bindings from shop)
Verified
My board arrived speedily and packaged really well.
Unfortunately the package was left on my doorstep all day. Even though I had an email stating it needed a signature for delivery?
Verified
Fast delivery, high quality ,good communication.
Maybe, for small suff, the delivery man can leave the parcel in a specified place. Will save petrol and time from redelivering .
Verified
First class advice and service!
Always great service and first-class advice.
The team are really knowledgable, patient and focussed on selling the right boots and skis rather than the most expensive!
Verified
Excellent customer service from…
Excellent customer serivce from Snowtrax - I wanted to change my order, and the team were so helpful. Recommended.
Verified
Outstanding service. My new skis arrived promptly and were well packed. Great communication from the Snowtrax staff throughout. Thank you very much.
Verified
Great customer service. Brought some new ski boots online, (great price!) felt too tight so went into store and had them fitted properly. Couldn’t be more helpful.
Thanks
Verified
Ski purchase
Very quick response to email and answered my question right away and my order arrived very quick.
Verified
great products at a great price and fast delivery
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Great service, immediate and helpful replies to enquiries!
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Amazingly fast delivery and great value, thank you!
Verified
Great selection and prices. Customer service is fabulous.
Verified
Top class Service - Paul went above and beyond to support our needs in the store.
Verified
Excellent service. Everything arrived as advertised. I actually gave them the wrong binder size and they were quick to pick up there was an issue and correct it.
Verified
You only had a limited selection of hybrid boots
Verified
Speedy order and processing - skis mounted professionally and cost very competitive . very helpful advice technically
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Great feedback
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