Review summary
Customers frequently praise the fast delivery, helpful and responsive customer service, competitive pricing with good value, and the wide range of hard-to-find parts and gear available. Many also find the website easy to use and appreciate the overall quality of the items received. However, some customers report delays or slow shipping, experience serious quality control issues, and encounter slow or frustrating support during problems or returns. There are also mentions of inconvenience or frustration with return processes and fees, as well as occasional navigation issues or confusing information about shipping origins on the website.
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How Trusted Shops prevents fake reviewsReviewsskatepro.uk
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Verified
Kizer Fluid 4
SkatePro has been brilliant to deal with. Great range of products, competitive prices and really fast delivery. Everything arrived well packaged and exactly as described. The website is easy to use and they stock loads of skate gear that can be hard to find elsewhere. Really happy with the service and would definitely order from them again. Highly recommended.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
We appreciate you taking the time to share your experience!
/ Your SkatePro team
Verified
Great support and customer service
I think we are nightmare customers. We ordered the wrong size equipment for our grandson. I then sent a second order for the correct size. Ambar and Zoe were absolutely great sorting this out for us. They changed the original order to the correct size and cancelled the second order. Wonderful customer service. Thankyou so much for your help. Our grandson loves his birthday present which arrived on time. I would highly recommend Skatepro.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
Thanks for sharing your experience!
/ Your SkatePro Team
Verified
A satisfied customer.
Clear, detailed product description. Quick delivery and I was kept clearly informed by the delivery company. The skates look better than on the website and appear to be well made. I haven't seen my grandaughter use her birthday present yet.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro Team!
Verified
tight fit
Delivery was quick from overseas but I thought it's based in the UK. The ice skates are fine except that they are a little tight. I was expecting that they will last a bit longer as they are size adjustable. I would have exchanged them if they are not coming from abroad.
Reply from skatepro.uk
Hi, thanks for reaching out.
Sorry to hear the skates were a bit too small for you.
All skates models are sized a bit differently, so we generally recommend measuring your foot length and adding a few millimeters for a more accurate size. However, we can never guarantee a perfect fit.
We apologize for the inconvenience! / Your SkatePro team
Verified
Very nice cranks I did have a little trouble fitting them as I have a dirt jumper and there bmx cranks so I had to get a smaller bb cover but overall very impressed a
Reply from skatepro.uk
Thanks for sharing your experience! We are very happy to hear that you could find something from us that worked out // Skatepro Team
Verified
First time Purchase
First time i have used Skatepro but it will not be the last great prices with fast delivery and well packed enjoyed the communications with them so overall a good experience and as I say I will certainly use them again thanks Skatepro.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro team
Verified
Kink stealth 330mm pivotal seatpost
The fact the item I have ordered was instock as everywhere I tried disnt have the seat post I ordered which was a kink stealth ,pivotal seat post 330 mm
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order. :)
/ Your SkatePro Team
Verified
FR 76mm Street Invaders wheels
Product just what I wanted for rockering my skates. SkatePro kept me in the loop when cross-border delivery was ,unusually, taking longer than normal. Will use again.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro Team
Verified
Very quick and efficient with delivery tires and handlebars are very good quality. I would definitely buy from these again and recommend them to other people.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro Team
Verified
Great service
We ordered the wrong scooter and they was great and cancelled the order so we could buy the one on their website we wanted.
Scooter is amazing, such great quality, very happy customer and my son loves his new scooter.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro team
Verified
Board came vacuum sealed in immaculate condition.
Came In 4 business days 10 out of 10 would highly recommend, everyone buy from SkatePro
Reply from skatepro.uk
Thank you so much for sharing your experience! We try to deliver the packages in the best condition possible // Skatepro Team
Verified
Great value for money, excellent quality and choice of parts. Have ordered plenty of parts before, and will do in the future. 10/10
Reply from skatepro.uk
Thanks for the review! We aim to have good prices that are fair for all. We also have items for all customers in different price ranges // Skatepro Team
Verified
Great service, placed order and within the hour they were on their way, full tracking and two days later I had them, caliber lll rkp trucks, at a great price, very happy and wouldn't think twice about using this company again
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro Team
Verified
Delivery
Delivery
I haven't had a chance to try out my new rollerskis yet because they need the bindings putting on, but the delivery was excellent.
Reply from skatepro.uk
Thanks for the review! We would love to hear how you like them after the bindings have been mounted. We are very happy that the delivery was good// Skatepro Team
Verified
They did a price match which was really good and so I was able to get everything from skatepro rather than separate stores
Reply from skatepro.uk
Thanks for the review! We do have price match if the order checks all the requirements we have. You can always contact us if ever in doubt // Skatepro Team
Verified
Fantastic experience- as always! Great offers, hassle free ordering process and prompt delivery. Very happy with the purchase- thank you
Reply from skatepro.uk
Thanks for the review! We aim for the best service so we can give customers the best experience and so everything is easy to do // Skatepro Team
Verified
Service as always is excellent! The bars arrived earlier than expected, that made my son even happier than he was already in just getting them!!! Brilliant service :)
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your order and our service. :)
/ Your SkatePro Team
Verified
Great experience every time we bought something from this shop. Customer service is amazing and very helpful.
Reply from skatepro.uk
Hey, thanks so much for the review!
We’re glad to hear that you’re happy with your orders and our service. :)
/ Your SkatePro Team
Verified
Birthday
Don't know about item at mo as its for grandsons birthday which is not till August so fingers crossed it's what he been asking for
Reply from skatepro.uk
Thanks for the review! We are looking forward to hear how he likes it // Skatepro Team
Verified
Very quick sending it out. Came a day before the due dates. I have one happy ASD ADHD lad who loves his bike
Reply from skatepro.uk
Thanks for sharing your experience! We are very happy for the feedback and hope that you can find more items with us that you find interesting// Skatepro Team
