carhartt.com/gbReviews:
1,244 reviews in the last 12 months3,103 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
4 days ago
Verified review
Jeans were the perfect fit to my size, the shirt is made from comfortable material and also fit well to size. I now own quite a bit of carhartt clothing as I find them comfortable, hard wearing and quality goods. Still think web site could be improved, same story when putting in your size, going to item of choice that stated to have the size, only to find out of stock!!
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Answer by carhartt.com/gb
4 days ago
Thank you for taking the time to leave a review. We are thrilled to hear that our jeans and shirt fit perfectly and meet your expectations for comfort and quality. We appreciate your support as a loyal Carhartt customer. We are constantly working to improve our website and availability of sizes but we are happy to hear that you find our goods worth the wait. Thank you for choosing Carhartt.
Regards,
Carhartt Europe
9 days ago
Verified review
These have to be the best value for money garments anywhere in the world, the quality and fit is brilliant, having spent (wasted)literally tens of thousands on clothes over the years I now only have Carhartt in my wardrobe as they last
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Answer by carhartt.com/gb
8 days ago
We cannot thank you enough for your kind words and support. At Carhartt, we strive to provide the best quality garments at an affordable price, and we are thrilled that you have found our products to be of great value. We hope to continue to be your go-to brand for all your clothing needs. Thank you again for choosing Carhartt and for your kind words! I have shared them with our team and the Merchandising department :)
Regards,
Carhartt Europe
12 days ago
Verified review
Pocket T-shirt
Treated myself to a new T-shirt, great quality and heavy fabric. Classic design. Size does come out large so go down a size from what you normally get.
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Answer by carhartt.com/gb
11 days ago
Thank you so much for taking the time to leave a review. We are thrilled that you are happy with the quality and design of your new Carhartt T-shirt. Our brand takes pride in using heavy, durable fabrics to ensure long-lasting wear. As for sizing, we appreciate your feedback and will pass it along to our team for consideration. Thank you for choosing Carhartt and we hope to see you again soon!
Regards,
Carhartt Europe
6 days ago
Verified review
Quick delivery and excellent quality coat. I find it difficult to find clothes that fit properly and Carhartt are always spot on
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Answer by carhartt.com/gb
4 days ago
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with the quality of your new coat and that our delivery was speedy. At Carhartt, we take pride in providing high-quality clothing that fits our customers perfectly. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
25 Aug 2024
Verified review
Easy to order and size your product and good quality. Only thing I would say is delivery time is long.
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Answer by carhartt.com/gb
26 Aug 2024
Thank you for taking the time to leave a review. We are glad to hear that you found our ordering process and sizing easy, and that you were satisfied with the quality of our products. We apologize for any inconvenience caused by longer delivery times. We are always investigating how we can lower the delivery time. Thank you for your understanding and support.
Regards,
Carhartt Europe
21 Aug 2024
Verified review
The quality is always something that i admire and what sets Carhartt apart from their competitors!
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Answer by carhartt.com/gb
23 Aug 2024
Thank you for taking the time to leave such a positive review. It means a lot to us that you appreciate our dedication to quality. We value your support and look forward to serving you in the future.
Regards,
Carhartt Europe
24 Aug 2024
Verified review
Being a larger size person the 2xl fitted amazing. Great quality shirts. Deffo with buy again.
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Answer by carhartt.com/gb
26 Aug 2024
Thank you so much for taking the time to leave a review! We are thrilled to hear that our 2xl shirt fit you perfectly and that you are happy with the quality. At Carhartt, we believe in providing high-quality clothing so we appreciate your support and look forward to seeing you again soon.
Regards,
Carhartt Europe
10 days ago
Verified review
Great price, fast delivery, well packed and from original distributor? What else do you need?
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Answer by carhartt.com/gb
10 days ago
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were satisfied with our prices, delivery speed, and packaging. Providing quality products at competitive prices is our top priority, and we are glad that it did not go unnoticed. We appreciate your business and hope to continue exceeding your expectations in the future.
Regards,
Carhartt Europe
13 Aug 2024
Verified review
Just overall good quality
Web site is easy to navigate and the product is of excellent quality and consistent sizing
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Answer by carhartt.com/gb
14 Aug 2024
Thank you for leaving such a positive review about our website and product quality. We are thrilled to hear that you found the navigation easy and that our sizing is consistent. Providing high-quality products and a user-friendly shopping experience is at the core of our philosophy here at Carhartt. We appreciate your support and hope to continue providing you with excellent service in the future.
Regards,
Carhartt Europe
10 days ago
Verified review
Present for my son.
They were a present for my son who always likes to wear them and these didn't disappoint
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Answer by carhartt.com/gb
10 days ago
Thank you for taking the time to leave a review. We are thrilled to hear that your son loves our Carhartt clothing and that they have not disappointed. We take pride in providing high-quality, durable and stylish clothing for all our customers. It means a lot to us that your son enjoys wearing our products. Thank you for choosing Carhartt.
Regards,
Carhartt Europe
26 Aug 2024
Verified review
Christmas gift for Son loves it and disappointed but getting it till Christmas Day
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Answer by carhartt.com/gb
27 Aug 2024
Thank you for taking the time to leave a review about your recent purchase. We are thrilled to hear that your son loves his Carhartt gift! We apologize for any inconvenience caused by the delay in receiving it on Christmas Day, but we hope it was worth the wait. Our team strives to provide high-quality products and excellent customer service, and we appreciate your support. Thank you for choosing Carhartt.
Regards,
Carhartt Europe
16 Aug 2024
Verified review
Proper jacket
Excellent jacket delivered next day top quality worn it once already very pleased
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Answer by carhartt.com/gb
19 Aug 2024
Thank you so much for taking the time to leave a review. We are thrilled to hear that you are pleased with your new jacket and that it was delivered promptly. At Carhartt, we take pride in providing top-quality products and we are happy to hear that you had a positive experience. Your satisfaction is our priority and we hope you continue to enjoy your new jacket.
Regards,
Carhartt Europe
6 days ago
Verified review
Website was easy to navigate. Size was as described and delivery was quick.
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Answer by carhartt.com/gb
4 days ago
Thank you for taking the time to leave a review on our website. We are thrilled to hear that you found our site easy to navigate and that the size of your purchase was as described. We also appreciate your positive feedback regarding our quick delivery service. At Carhartt, it is our goal to provide our customers with quality products and exceptional service. Thank you for choosing us for your clothing needs.
Regards,
Carhartt Europe
29 Aug 2024
Verified review
Excellent service
Straightforward, easy and super fast delivery.(two days earlier)
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Answer by carhartt.com/gb
29 Aug 2024
Thank you for taking the time to leave a review. We are so glad to hear that you had an excellent experience with our delivery service! Our team at Carhartt works hard to make sure that our customers receive their orders in a timely and efficient manner. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
15 Aug 2024
Verified review
Wind stopper hoodie
Great fit, well made, so nice I don’t want to use it for work 😂
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Answer by carhartt.com/gb
16 Aug 2024
Thank you for taking the time to leave such a positive review! We're happy to hear that you love the fit and quality of our Carhartt clothing. Our goal is to provide durable and stylish options for both work and everyday wear. We appreciate your support!
Regards,
Carhartt Europe
28 Aug 2024
Verified review
A number of colours weren't available. No other issues.
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Answer by carhartt.com/gb
29 Aug 2024
Thank you for taking the time to leave us a review. We truly appreciate your feedback and are happy to hear that you did not have any major issues during your visit. At Carhartt, we strive to provide a wide range of colors and styles for our customers, but unfortunately, we may not always have every color in stock. We will continue to work on improving our inventory to meet the needs of our valued customers like you.
Regards,
Carhartt Europe
27 Aug 2024
Verified review
Prompt delivery, high quality gear - what’s not to like?
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Answer by carhartt.com/gb
28 Aug 2024
Thank you for taking the time to leave a review. We are thrilled to hear that you were satisfied with our prompt delivery and high-quality gear. Our team at Carhartt strives to provide our customers with the best products and service possible. We truly appreciate your support and hope to continue exceeding your expectations in the future. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
21 Aug 2024
Verified review
Thank you.
It was for present for my husband.
He seems to like it.
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Answer by carhartt.com/gb
23 Aug 2024
Thank you for choosing Carhartt for your husband's present. We are glad to hear that he likes it! At Carhartt, we pride ourselves on providing high-quality and durable clothing for hardworking individuals like your husband. We hope our product will continue to meet his expectations and we appreciate your support as a loyal customer. Thank you again for choosing Carhartt.
Regards,
Carhartt Europe
19 Aug 2024
Verified review
Great trousers Nice company bought online and instore
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Answer by carhartt.com/gb
19 Aug 2024
Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our trousers and appreciate your support. At Carhartt, we strive to provide quality products and excellent customer service. We hope to continue serving you in the future. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
19 Aug 2024
Verified review
Ease of purchase. Kept informed.
No hassle purchase
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Answer by carhartt.com/gb
19 Aug 2024
Thank you so much for taking the time to leave this lovely review. We are thrilled to hear that your purchase experience was hassle-free and that our communication kept you informed throughout the process. Our goal at Carhartt is to provide our customers with a seamless and enjoyable shopping experience. We appreciate your support and hope to see you again soon!
Regards,
Carhartt Europe