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Top positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
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Latest first
2 days ago
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2 days ago
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Great on line store.
Good website, good range, good sizes. Fast reliable despatch and delivery.
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2 days ago
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Quick delivery. Great product. What's not to like?
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2 days ago
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Answer by carhartt.com/gb
2 days ago
Thanks for taking the time to review our Carhartt products! We are so glad to hear that you were satisfied with your delivery, goods, and customer service. At Carhartt, we strive to make sure every customer is taken care of and their needs are met. We appreciate you giving us a try and hope you'll come back when you need more sustainable work clothing!
Regards,
Carhartt Europe
2 days ago
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Answer by carhartt.com/gb
2 days ago
Thank you so much for taking the time to leave us a review! We're so glad to hear that you had a great experience with Carhartt and appreciate your positive feedback. We strive to provide quality sustainable workwear so that our customers can get the job done in comfort and style. It's important for us to provide sustainable options because we believe that taking care of our environment is essential. Thanks again for your support!
Regards,
Carhartt Europe
2 days ago
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Answer by carhartt.com/gb
2 days ago
Thank you for taking the time to review our Carhartt products. We are glad to hear you are happy with our workwear. At Carhartt, we believe in creating quality, durable clothing that can withstand any job. With every purchase we make sure to provide nothing but the best for our customers and it is wonderful to hear that is what you experienced. Thank you again for your feedback, it means a lot!
Regards,
Carhartt Europe
3 days ago
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Answer by carhartt.com/gb
2 days ago
Thanks for your review! We're so glad to hear that you had a great experience with us! At Carhartt, we strive to create quality workwear that fits your needs and stands the test of time. We understand the importance of comfort and reliability, and we're continually working to improve our standards so that you can depend on Carhartt to deliver. Thanks for being part of our community and we look forward to continuing serving you in the future!
Regards,
Carhartt Europe
Jeans ordered on the basis of the homepage. Color, size, shape and quality was as described. Delivery as promised. Everything ok.
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Answer by carhartt.com/gb
2 days ago
Thank you for your positive review! We're thrilled that the jeans you ordered from us met your expectations in terms of color, size, shape, and quality. We believe in providing only the best clothes and service to our customers, so it's great to hear that we delivered on our promise. Thanks again for your kind words!
Regards,
Carhartt Europe
3 days ago
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Quality Items
Quality items, perfect fit to size
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Answer by carhartt.com/gb
2 days ago
Thank you so much for your positive review! We strive to make sure that every customer has a great experience, and we’re glad that you did. We pride ourselves on providing quality clothing that is designed to last, and we’re glad to hear your items fit perfectly! Thanks again for the review and for choosing Carhartt!
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Carhartt Europe
4 days ago
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Answer by carhartt.com/gb
3 days ago
Thank you for taking the time to review Carhartt's sustainable work clothing! We appreciate your 5-star rating. At Carhartt, we strive to provide quality and comfortable apparel that stands up to the toughest of jobs. We are honored to have you as part of the Carhartt family and look forward to continuing to provide you with the best products. As always, thank you for being a part of our journey.
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Carhartt Europe
4 days ago
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Answer by carhartt.com/gb
3 days ago
Thank you so much for the awesome review! We strive to provide our customers with the best experience possible, and it's great to hear that we have exceeded your expectations. We are dedicated to providing quality products that are both sustainable and long-lasting, so you can enjoy them for years to come. Thanks again for taking the time to leave us a great review – it means a lot!
Regards,
Carhartt Europe
4 days ago
Verified review
Tried and tested quality products
Always loved the brand and will continue to purchase from them myself and friends love it! And now the dogs do too! Customer service is always top too, no messing around always good to go!
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Answer by carhartt.com/gb
3 days ago
Thank you so much for your awesome review and kind words! We are so glad that you, your friends, and your pup love Carhartt. We always strive to provide quality products and customer service to make sure our customers are satisfied. We value your feedback and we hope to continue earning your business in the future. Thank you for being a loyal customer!
Regards,
Carhartt Europe
Thank you so much for your review! We're happy to hear that you received your item quickly and that you appreciate the quality. At Carhartt, we take pride in being able to provide our customers with durable and reliable products, so it's wonderful to hear that your experience reflected that. Thank you for choosing Carhartt!
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Carhartt Europe
4 days ago
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Answer by carhartt.com/gb
4 days ago
Thank you for taking the time to leave us such a glowing review! We are thrilled that our Carhartt work clothing was able to meet your needs. At Carhartt, we believe in creating products that are both sustainable and comfortable so that our customers can stay safe and stylish on the job. We appreciate your support and look forward to continuing to provide the best workwear out there.
Regards,
Carhartt Europe
5 days ago
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Answer by carhartt.com/gb
4 days ago
Thank you for reviewing Carhartt apparel. We value your feedback and appreciate you taking the time to let us know how our clothing has worked for you. We are proud to provide clothing that is durable and stylish, so we're thrilled to hear that the T-shirts were such a hit! We understand that sometimes our products may not work out, and we apologize if this was the case for you. At Carhartt, we strive to offer quality and sustainable workwear and will continue to stay focused on delivering the best possible experience for our customers. Thanks again!
Regards,
Carhartt Europe
Order was received on time. The price was good. It was a gift and the recipient wore it straight away.
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Answer by carhartt.com/gb
4 days ago
Thank you for sharing your experience with us! We are so happy to hear that the order was received on time, and that it was a great value. It's also really awesome to hear that the recipient loved it enough to wear it right away. We appreciate your support in helping us make Carhartt the go-to choice for sustainable workwear!
Regards,
Carhartt Europe
5 days ago
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Answer by carhartt.com/gb
4 days ago
Thank you so much for your great review! We really appreciate you taking the time to share your experience with us. We are happy to hear that you enjoyed our delivery, goods, and customer service. We strive to provide the best possible products and service for our customers and we are glad that you were satisfied with your experience. Thanks again for your kind words!
Regards,
Carhartt Europe
5 days ago
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Answer by carhartt.com/gb
4 days ago
Thanks for taking the time to leave us a review - we really appreciate it! We're so glad you had a great experience wearing Carhartt clothing. Our company strives to provide quality, durable clothing that stands up to whatever you throw at it and keeps you looking stylish at the same time. We're so glad we could meet your expectations!
Regards,
Carhartt Europe
5 days ago
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Good t shirts
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Answer by carhartt.com/gb
4 days ago
Thanks for your positive feedback! We're proud to provide quality and sustainable workwear made with only the best materials. We hope you'll keep us in mind for all your workwear needs.
Regards,
Carhartt Europe
5 days ago
Verified review
The quality of the product
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Answer by carhartt.com/gb
5 days ago
Thank you so much for taking the time to review our product! We appreciate all feedback, both positive and negative. At Carhartt, we pride ourselves on making durable and reliable clothing that can stand up to any job. We strive to create clothing that is comfortable yet resilient, so you can be sure that you’re getting the most out of your purchase. Thank you again for your feedback!
Regards,
Carhartt Europe
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