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Top positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
Thank you so much for your review! We're happy to hear that you received your item quickly and that you appreciate the quality. At Carhartt, we take pride in being able to provide our customers with durable and reliable products, so it's wonderful to hear that your experience reflected that. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
14 Apr 2024
Verified review
Great product delivered promptly with good comms
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Answer by carhartt.com/gb
15 Apr 2024
Thanks so much for your kind words! We're delighted that you had such a positive experience with our products and services. At Carhartt, we strive to provide quality and sustainable work clothing for everyone to enjoy! We appreciate your feedback and support.
Regards,
Carhartt Europe
6 days ago
Verified review
Would recommend
Easy ordering, well packaged, quick delivery
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Answer by carhartt.com/gb
5 days ago
Thank you so much for your review! We're happy to hear that you had an easy ordering experience, and that your items were well packaged and delivered quickly. We strive to make sure our customers have a smooth ordering process from start to finish—that way, they can get their Carhartt gear fast and get out there on the job. Thanks again for taking the time to share your experience with us!
Regards,
Carhartt Europe
13 days ago
Verified review
Great deals for really good quality clothes.
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Answer by carhartt.com/gb
12 days ago
Thank you so much for your feedback – we’re so glad that you’ve found the right balance between quality and value with Carhartt! Our mission is to provide sustainable workwear solutions that fit every budget without compromising on quality. We hope that this has been your experience, and we look forward to seeing you again soon!
Regards,
Carhartt Europe
3 days ago
Verified review
Quality Items
Quality items, perfect fit to size
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Answer by carhartt.com/gb
2 days ago
Thank you so much for your positive review! We strive to make sure that every customer has a great experience, and we’re glad that you did. We pride ourselves on providing quality clothing that is designed to last, and we’re glad to hear your items fit perfectly! Thanks again for the review and for choosing Carhartt!
Regards,
Carhartt Europe
13 days ago
Verified review
Love the brand. Nice baseball cap.
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Answer by carhartt.com/gb
12 days ago
Thanks so much for your positive review! We're so glad to hear that you love Carhartt and appreciate the quality of our baseball cap. At Carhartt, we strive to create stylish and sustainable workwear that empowers people in their everyday lives. Thanks again for your support. Cheers!
Regards,
Carhartt Europe
9 Apr 2024
Verified review
Very pleased with my Purchases
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Answer by carhartt.com/gb
9 Apr 2024
Thanks for taking the time to share your experience with us! We are so glad to hear that you are pleased with your purchases. Here at Carhartt, we strive to create the highest quality sustainable workwear and we are delighted that you found our products met your expectations. Thank you for being part of our community and we look forward to continued service in the future.
Regards,
Carhartt Europe
12 days ago
Verified review
Very easy to return the item.
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Answer by carhartt.com/gb
11 days ago
Thank you for your feedback! We're glad to hear that you were able to return your item with ease. At Carhartt, we strive to provide our customers with a hassle-free shopping experience. We value customer satisfaction and are committed to delivering the best product quality and service. Thanks for being part of the Carhartt family!
Regards,
Carhartt Europe
14 Apr 2024
Verified review
Great clothes that fit well.
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Answer by carhartt.com/gb
15 Apr 2024
Thanks so much for the kind words! We at Carhartt strive to make sure our workwear fits you right so you can do your job with confidence. Thanks for being part of the Carhartt family!
Regards,
Carhartt Europe
5 days ago
Verified review
The quality of the product
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Answer by carhartt.com/gb
5 days ago
Thank you so much for taking the time to review our product! We appreciate all feedback, both positive and negative. At Carhartt, we pride ourselves on making durable and reliable clothing that can stand up to any job. We strive to create clothing that is comfortable yet resilient, so you can be sure that you’re getting the most out of your purchase. Thank you again for your feedback!
Regards,
Carhartt Europe
15 Apr 2024
Verified review
Great quality and service
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Answer by carhartt.com/gb
15 Apr 2024
Thank you so much for your review! We appreciate your feedback and are glad that you're happy with both the quality and service Carhartt has to offer. We strive to provide our customers with the best quality clothing that is designed to last. Thank you again for being a part of our family!
Regards,
Carhartt Europe
9 days ago
Verified review
Great quality product
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Answer by carhartt.com/gb
6 days ago
Thank you for your positive review! We’re so glad to hear that you love the quality of our product. At Carhartt, we strive to provide durable and stylish workwear that stands the test of time. Thank you for being a loyal customer, and we look forward to continuing to serve you in the future.
Regards,
Carhartt Europe
Thanks for the kind words! It's our top priority to provide the best customer experience, so we're really glad to hear that you had a great one. We here at Carhartt are passionate about creating quality work clothing that stands the test of time - both in function and style. Thanks again for taking the time to leave your feedback - it means a lot to us!
Regards,
Carhartt Europe
6 days ago
Verified review
Prompt delivery
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Answer by carhartt.com/gb
5 days ago
Thanks for the great review! We're thrilled that you were pleased with your prompt delivery. At Carhartt, we strive to provide top quality sustainable workwear and the best customer service possible. We hope you enjoy your new items and thank you for your support.
Regards,
Carhartt Europe
18 Apr 2024
Verified review
Quick delivery
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Answer by carhartt.com/gb
19 Apr 2024
Thanks for your feedback! We're glad to hear that our quick delivery was able to meet your expectations. At Carhartt, we pride ourselves on producing high-quality workwear and delivering it in a timely manner. We strive to provide our customers with an easy and enjoyable shopping experience. Thanks again for taking the time to review us!
Regards,
Carhartt Europe
5 days ago
Verified review
Good t shirts
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Answer by carhartt.com/gb
4 days ago
Thanks for your positive feedback! We're proud to provide quality and sustainable workwear made with only the best materials. We hope you'll keep us in mind for all your workwear needs.
Regards,
Carhartt Europe
12 days ago
Verified review
Excellent
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Answer by carhartt.com/gb
12 days ago
Thank you for your great review! We appreciate your kind words and are glad to hear that you enjoyed our clothing. At Carhartt, we are passionate about creating quality, sustainable workwear that helps keep workers safe and productive. Thank you for being part of our journey!
Regards,
Carhartt Europe
12 Apr 2024
Verified review
Very good
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Answer by carhartt.com/gb
15 Apr 2024
Thank you so much for your great review! We at Carhartt are thrilled to hear that you had a good experience with us. We take pride in creating the best quality workwear for our customers and strive to ensure that everyone has an enjoyable experience when shopping with us. If there is anything else we can do, please let us know!
Regards,
Carhartt Europe
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