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Review summary
Customers consistently highlight the excellent quality, durability, and craftsmanship of the products, describing them as long-lasting and a worthwhile investment. Many appreciate the guidance provided on fit and sizing, and positive remarks are made about the prompt delivery and reliable shipping. The website is often praised for its ease of use and smooth ordering process, and several customers commend the helpfulness and efficiency of the customer service team. Free or easy returns are also valued by shoppers. However, there are some concerns about inconsistencies in fit and sizing, with a few customers finding it necessary to size up or down. While delivery is generally prompt, some report occasional delays or high shipping costs. Technical issues and confusion during the online shopping experience have been noted, affecting user satisfaction. Customer service, though often helpful, can be slow to respond or provide insufficient support regarding sizing and returns. Additionally, frustrations are expressed about slow refund processes and limited exchange options.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewscarhartt.com/gb
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Verified
Much thought put into design and fit.
Materials are top quality. And the products are made to a very high quality as well.
All of these elements can be fully expected by the customer as Carhartt do not fail to deliver. Although some items are priced very high, most are what the products are actually worth. Top designers, top quality control, top manufacturing deserve to be paid well. I will come back to this company again and again as they are in the realms of Ralph Lauren quality.
Reply from carhartt.com/gb
Hello,
Thank you for the awesome review! At Carhartt, we’re all about delivering top-notch design, quality materials, and craftsmanship you can count on. It’s great to hear that you appreciate the value we bring, and we’re thrilled you’ll keep coming back to us. We really appreciate your feedback and it will be shared internally within our eCommerce team!
Regards,
Team Carhartt
Verified
Really happy with my purchase. The T-shirts are great quality and exactly what I was hoping for. Delivery was really fast too. Would definitely recommend and buy from again!
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Love my Carhartt jeans, jackets and shirts. They are so tough, hard wearing and cheaper than inferior high street brands. Bought my first pair of Carhartt jeans years ago when I visited Canada and I’ve been wearing their gear ever since.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
The quality of the hat and shirt I bought was great
It would have been useful to know the models h ought and details and to know what size he was wearing.
Also I bought a hoodie from you years ago and the discrimination didn’t show what the inside of the item was like
I have a thin ( spring weather hoodie) but thought I was buying a( winter weather hoodie)
I hope this information helps
Thanks
Reply from carhartt.com/gb
Dear customer,
Thank you for your great feedback! We're happy to hear you loved the quality of your hat and shirt from Carhartt. We super appreciate your helpful suggestions about sizing details and product descriptions, it's things like this that help us keep getting better. Your feedback will be shared internally with our Merchandising team.
Regards,
Team Carhartt
Verified
Love the Carhartt stuff fits me as a bigger guy most 2XL stuff doesn't fit properly whilst 3 XL is too big and hard to get hold of. Would say it's the best fit for me.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Always a great effortless service when buying from Carhartt. I always know I’m getting a quality produce in packaging. 👍🤩🤩
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Very easy to order, was a birthday present for my son. He is delighted with the quality, he already has some of your brand and requested more.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Fast and everything as expected.. was my first time ordering from this website but everything went seamless and clothes are as described and and definitely original. Will be back again
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Ordered one of your caps for a friend & it was delivered in the timescale set out & packaged very well so it wasn't damaged at all.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
⭐⭐⭐⭐⭐ Five Stars-straighter than my joinery
⭐⭐⭐⭐⭐ Five Stars – Built Like My Joinery (But Straighter)
I bought these Carhartt Relax Fit Bib & Brace dungarees for work 🔨 and honestly, they’ve become my most reliable tool — right after my tape measure and strong tea.
The canvas is tougher than a knotty bit of oak and flexible enough that I can squat, kneel, and crawl around a site without looking like a badly hinged door. The pockets? Glorious. Enough room for pencils, chisels, screws, snacks, and that one screw you’ll definitely lose anyway.
Stitching is solid, knees are reinforced, and they shrug off sawdust like it personally offended them. The straps stay put, unlike apprentices on a Friday afternoon.
Comfortable, hard-wearing, and makes me feel 10% more professional and 30% more “proper carpenter.”
If these ever break, I’ll probably retire — because clearly the job’s done me in first.
Reply from carhartt.com/gb
Wow! Thank you for this absolutely amazing review!
We’re delighted to hear the Relax Fit Bib & Brace dungarees have earned a spot right next to your tape measure and strong tea, we sincerely appreciate this since we know how important these things are.
It’s great to know they’re standing up to real joinery work, from kneeling and crawling to carrying that one screw we all lose anyway. We’re especially glad the durability, reinforced knees, and pocket space are doing exactly what they’re meant to do, and that the straps are more dependable than a Friday-afternoon apprentice 😉
Your description gave our whole team a smile, and we truly appreciate you taking the time to share such a thoughtful (and entertaining) experience. Wishing you many more solid days on site! And if the dungarees ever wear out, we hope it’s a very long way off (otherwise please let us know so we can help send a new one right away if there's warranty issues)!
Kind regards,
Team Carhartt
Verified
Great service from search to delivery! Excellent product as expected and built to last. Will continue being a customer while Carhartt exists.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Love the products, has only just been delivered so I don't know yet about the quality but the fit is great. My only negative is the slow delivery but now I know it will take a week for the order to be despatched I will place the order earlier going forward.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Great service....
Great service initially and amazing customer service on query and return of wrong sized ordered by me!!! And obviously awesome product!!!
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Delivery reliable and hassle free
Website easy to navigate. Good selection of quality clothes. Order sent as 1 package. Delivery was reliable and hassle free.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Delivery was good and communication was good. As the trousers are for my son. He would need to comment on the product.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Excellent heavy duty work wear,
Well made top quality zips and fasteners.
Bought directly from the website, plenty of communication regarding delivery
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
please don't stop production of this product /style 101837 as it the only product that you manufacture and the material DOUBLE DUCK that can stand up to my type of work rip stops no good as they can not stand up to the ! JOB IN A HEAVY PLANT WORKSHOP ENVIRONMENT . AND THE DOUBLE FRONT DON,T HAVE ENOUGH POCKETS !
NOTE SNICKER WHERE MAKING A GOOD PRODUCT CALLED XTR AND THEY STOPPED PRODUCTION THEY WOULD NOT LISTEN TO THE CUSTOMERS
Carharrt is a good product sell the RIP STOPS TO THE CELEBRITY,S NOT TO SKILLED PEOPLE WHO KNOW GOOD PRODUCTS AND MATERIAL WHEN THEY SEE IT
Reply from carhartt.com/gb
Hello,
Thank you so much for your feedback! We completely understand how important the DOUBLE DUCK material and this style are for your kind of work. We really appreciate hearing from customers like you who rely on products that truly stand up to tough environment, it helps us know what matters most.
We will be sharing your comments internally, especially with our Merchandising and Purchasing teams, so they can take your experience and suggestions into account for future decisions. While we can’t make promises about production changes, your input is extremely valuable to us.
Thanks again for taking the time to share your experience, we’re glad this product works for you!
Regards,
Team Carhartt
Verified
The dungarees I always wear
The service provided is excellent with an easy to navigate website and quick delivery. I’ve worn carhartt dungarees for years. I’m a professional gardener and they just work well for me. Enough comfort, hard wearing, not ridiculous amounts of pockets, look ok.
Reply from carhartt.com/gb
Hello,
Thanks a bunch for your feedback and kind words about the quick delivery and quality at Carhartt. We’re always aiming to make our gear the best fit for everyone, and your suggestion about shorter legs in bigger waist sizes is super helpful.
Regards,
Team Carhartt
Verified
Good quality clothing.
Efficient delivery.
I think the sizing descriptions could be better, if only to avoid you the hassle of me sending stuff back.
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
Verified
Great pair of trousers, room to move freely, easy to order and fast delivery. Thank you
Reply from carhartt.com/gb
Dear Customer,
Thank you ever so much for your 5-star review! We’re happy to hear that your experience with Carhartt met your expectations and that you are happy with the service that we provided.
We hope to see you again soon.
Regards,
Team Carhartt
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carhartt.com/gb
Sustainable workwear, outdoor clothing, accessories carhartt; the authentic workwear company since 1889. Shop at Carhartt for a wide range of men's and women's workwear, work shoes and accessories tha...
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