SOLETRADER- Logo - reviews

SOLETRADER
Reviews:

1,305 reviews in the last 12 months23,166 total reviews  

4.60
Excellent

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Top positive review

15 Jul 2023
 Verified review
Shop owner asked me if I needed assistance.. So I said which show I liked.. was offered to try them.. He asked someone else to get me the shoes while he went to investigate why a child was trying to play with the hanging light. That person offered to get me them. In multiple sizes as they are Chelsea boots. Then offered me inner souls for a half size. This fit perfectly so I bought them. Whole transaction took about 2 minutes very efficient and very good experience

Top negative review

26 Jun 2023
 Verified review
I went from London to Bluewater to get CK trainers. Spent £10 petol and £5 Dartford Crossing charge plus time. The leather on the trainers was cracked. I Went to Oxford Street to return costing another £6.20 travel plus time. Then ordered the same trainers online. This time, the inside leather was not covered properly resulting in a severe blister. I Was told I needrd to go into a shop so the assistant could verify the problem for a refund. I went to Oxford Street for a return costing another £6.20 travelling plus time. Then I was told I cannot get delivery refunded. I got in touch with Customer Services for all this drama and they only offered 10% discount in next purchase. So my £99 CK trainers turned to £129.40 plus time. What a shambolic service and Customer Services did not resolve my formal complaint to my satisfaction.
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Reviews for SOLETRADER

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10 May 2024
 Verified review
Your staff are efficient and friendly and you had stock!!
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6 May 2024
 Verified review
It's was delivered very quickly wit no issues. Very happy
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3 days ago
 Verified review
Fabulous service, incredibly quick, extremely good price
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8 days ago
 Verified review
Delivered when they said they would, so am very happy.
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14 May 2024
 Verified review
Excellent staff- great selection of products and sizes
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15 May 2024
 Verified review
Very helpful and friendly. Nothing to much trouble.
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4 days ago
 Verified review
Great customer service, friendly and helpful staff
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8 May 2024
 Verified review
Quality products. Great service. Prompt delivery.
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18 hours ago
 Verified review
You had my size and a decent selction of shoes
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30 Apr 2024
 Verified review
Efficient on line and telephone contacts …….
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3 days ago
 Verified review
Good service and friendly, nice clean shop
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3 days ago
 Verified review
Clean the shop mirrors looks abit un kept
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4 days ago
 Verified review
Very helpful assistant, well laid out shop
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9 May 2024
 Verified review
Good service and no problem returning item
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4 May 2024
 Verified review
Nice welcome, helpful and clean tidy shop
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13 days ago
 Verified review
The staff was very friendly and helpful
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12 days ago
 Verified review
Very easy web site. Very quick delivery
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8 days ago
 Verified review
Very friendly staff. More selection?
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3 days ago
 Verified review
Wanted shoes, got shoes, perfect!!
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6 days ago
 Verified review
Really good service. Fast delivery
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