Certificate for Catering Appliance Superstore

No. X45F5A9F6A9256F344A4127CB82478A1A
 

Approved on
19/06/2017
Valid until
18/06/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for Catering Appliance Superstore



Excellent

4.70/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 938 Trusted Shops reviews collected in the last 12 months.
In total, Catering Appliance Superstore has already collected 1,831 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/09/2019
Date of order
03/09/2019
17/09/2019
Professional company.
5.00
Excellent

Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
fast service, good dishwasher so far. fingers crossed it will last for years to come.
5.00
Excellent

Date of publication
17/09/2019
Date of order
30/08/2019
17/09/2019
Easy ordering, competitively-priced wine cabinet. Good communication regarding prompt delivery. Appliance carefully brought into property and left ready for use.
5.00
Excellent

Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
Great service
5.00
Excellent

Date of publication
17/09/2019
Date of order
02/09/2019
17/09/2019
Thanks
4.00
Good

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
very good service, products and price.
5.00
Excellent

Date of publication
16/09/2019
Date of order
31/08/2019
16/09/2019
So much cheaper than everywhere else I looked for the exact same product. Super fast delivery too. Excellent service all round, highly recommend.
5.00
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Easy ordering and informed of slight delivery delay in a polite and timely manner. Great all round service.
4.67
Excellent

Date of publication
16/09/2019
Date of order
02/09/2019
16/09/2019
Spoke to a sales advisor to place my order. Prompt and efficient service. Processed my order and sent me a payment link so no card details were given over the phone. Item delivered next day nice and early.
5.00
Excellent

Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Excellent
5.00
Excellent

Date of publication
15/09/2019
Date of order
01/09/2019
15/09/2019
Repeat customer.
5.00
Excellent

Date of publication
14/09/2019
Date of order
22/08/2019
14/09/2019
WOULD USE THIS COMPANY AGAIN
5.00
Excellent

Date of publication
13/09/2019
Date of order
30/08/2019
13/09/2019
All equipment is great
Except for vogue pre rinser, quite flimsy there was a leak at nearly every joint when attached to sink and plumbing was done.

The worst thing is delivery, I spent a few thousand pounds and bought numerous items but was charged for delivery per item? And then they were all delivered at once. A single delivery fee would be a good change.
3.33
Fair

Date of publication
12/09/2019
Date of order
29/08/2019
12/09/2019
Great service and the ice machine is fabulous
5.00
Excellent

Date of publication
11/09/2019
Date of order
28/08/2019
11/09/2019
Great service and super fast delivery
5.00
Excellent

Catering Appliance Superstore replies: 12/09/2019
Thank you for your feedback, it's great to hear you are happy with the speed of delivery offered.

Date of publication
11/09/2019
Date of order
16/08/2019
11/09/2019
Delivery on time & appliance installed & working.
5.00
Excellent

Catering Appliance Superstore replies: 12/09/2019
Brilliant great to hear, thank you for your feedback.

Date of publication
11/09/2019
Date of order
27/08/2019
11/09/2019
Brilliant company and excellent service
5.00
Excellent

Catering Appliance Superstore replies: 12/09/2019
Thank you for your kind words. We always try our best so it's great to hear when customers are pleased with our service.

Date of publication
10/09/2019
Date of order
27/08/2019
10/09/2019
excellent very quick delivery
5.00
Excellent

Date of publication
10/09/2019
Date of order
27/08/2019
10/09/2019
Great experience never any problems well done
5.00
Excellent

Date of publication
10/09/2019
Date of order
27/08/2019
10/09/2019
Easy to order and delivery very speedy. No complaints whatsoever. Excellent service. Product good quality. Not yet installed to test but looks good and arrived well protected in its packaging. Customer service very helpful and carried through on my query regarding delivery.
5.00
Excellent

Date of publication
10/09/2019
Date of order
27/08/2019
10/09/2019
Easy purchase and super fast delivery
5.00
Excellent

Date of publication
08/09/2019
Date of order
25/08/2019
08/09/2019
Exactly as described, delivered as promised, great communication. Would use again.
5.00
Excellent

Date of publication
06/09/2019
Date of order
23/08/2019
06/09/2019
the item deliverd is not as described
also they refused to take the fridge into the property
3.00
Fair

Date of publication
05/09/2019
Date of order
22/08/2019
05/09/2019
Fantastic service quick delivery very happy customer
5.00
Excellent

Date of publication
05/09/2019
Date of order
22/08/2019
05/09/2019
Great
5.00
Excellent

Date of publication
03/09/2019
Date of order
19/08/2019
03/09/2019
Premier product delivered on time
5.00
Excellent

Date of publication
02/09/2019
Date of order
19/08/2019
02/09/2019
Excellent from first contact, to delivery to being over the moon with the bottle cooler.
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Arrived quickly. Very competitive price. Happy with the appliance.
5.00
Excellent

Date of publication
31/08/2019
Date of order
16/08/2019
31/08/2019
Bought a microwave recently and arrived with some damage on it, contact catering appliance and responsibility is something they don’t assume.
1.00
Very Poor

Catering Appliance Superstore replies: 05/09/2019
Any delivery damage MUST be reported within 24 hours of delivery. You did not contact us until 4 working days after delivery so unfortunately we are unable to process any claims for damage. We have offered to inspect the unit if this is sent back and quote for parts and labour to try to work with you to resolve any difficulties. I'm sorry you are not happy about this.

Date of publication
30/08/2019
Date of order
16/08/2019
30/08/2019
My second time using them and both times I’ve been satisfied with everything
5.00
Excellent

Date of publication
30/08/2019
Date of order
16/08/2019
30/08/2019
.....abcd
5.00
Excellent

Date of publication
30/08/2019
Date of order
16/08/2019
30/08/2019
perfect
5.00
Excellent

Date of publication
30/08/2019
Date of order
16/08/2019
30/08/2019
excellent service
5.00
Excellent

Date of publication
30/08/2019
Date of order
13/08/2019
30/08/2019
Not good at all used for the first time. Had awaful experience. Will not recommend to others.
1.00
Very Poor

Catering Appliance Superstore replies: 05/09/2019
I'm sorry you have been left feeling this way. I can see that your delivery was delayed and for this we are extremely sorry.

Date of publication
29/08/2019
Date of order
15/08/2019
29/08/2019
Excellent service and product
5.00
Excellent

Date of publication
29/08/2019
Date of order
15/08/2019
29/08/2019
Everything happened as and when it should have done and the sink is great.
5.00
Excellent

Date of publication
29/08/2019
Date of order
12/08/2019
29/08/2019
Excellent service and excellent customer relations. I would definitely recommend this company
5.00
Excellent

Date of publication
28/08/2019
Date of order
09/08/2019
28/08/2019
always a good service
4.33
Good

Date of publication
28/08/2019
Date of order
12/08/2019
28/08/2019
Easy to use website, very prompt delivery, excellent service.
5.00
Excellent

Date of publication
27/08/2019
Date of order
13/08/2019
27/08/2019
VERY SATISFIED
5.00
Excellent

Catering Appliance Superstore customer reviews

Catering Appliance Superstore

Commercial catering equipment supplier

Catering Appliance Superstore was certified by Trusted Shops on 19/06/2017.

On our website we provide a wide range of catering equipment such as commercial fridges, freezers, ovens, ranges, bain maries, water boilers, food merchandisers, dishwashers, grills and much, much more... We now boast over 25,000 appliances and sundry catering products within our range. We feature most of the top brands including Panasonic, Samsung, Gram, Foster, Lincat, Parry, Falcon and Polar

Contact
Beck House Murley Moss Bus. Pk., Oxenholme Rd
LA9 7RL Kendal
United Kingdom
sales@catering-appliance.com
Catering Appliance Superstore
Owner
J.J. Martin (Catering Appliance Superstore) LTD
Beck House Murley Moss Bus. Pk., Oxenholme Rd
LA9 7RL Kendal
United Kingdom
Trade register
Companies House 08292604
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with Catering Appliance Superstore in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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