Check goods have arrived before the customer makes contact to advise otherwise. I only have added this comment following a microwave not arriving and having to make a call to establish what had happened. Otherwise this company have always been fantastic and the service, goods and offers brilliant and I will be a returning customer.
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the most relevant critical review
3 months ago
Very unhelpful, they are only agents (middle man/ broker) (not a suppliers) with no control on any thing only apology to buy time and lie. once you pay for item you are F….. they give no dam about customer. You can not even cancel the item and when you try to complain they will threaten you to deduct 25% of total bill. I will never recommend and will never buy from adexa and catering appliances both are bunch of crooks. 👎🏼👎🏼👎🏼👎🏼
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Reviews for Catering Appliance Superstore
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Verified review
16 days ago
Nothing really, received goods as ordered. One item was damaged, spoke to a man called Adam and everything was put right. Thanks and would not hesitate to use again 👍
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Answer by Catering Appliance Superstore
14 days ago
Great to hear, thank you for the 5 star rating
Verified review
1 month ago
The equipment supplied was fine it's just that the delivery note had the wrong name on it (address was correct) leading to an unnecessary delay in retrieving the goods from the delivery station
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Answer by Catering Appliance Superstore
17 days ago
Sorry to hear about your issue. It appears our suppliers have inputted our director's name instead of yours. Apologies for any inconvenience caused
Verified review
1 month ago
The lady who processed my order was absolutely excellent in every aspect of the process.
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Answer by Catering Appliance Superstore
17 days ago
Thank you for words, We aim to please
Verified review
3 days ago
Clear website. Delivered as promised and kept me fully informed. Competitive pricing.
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