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Catering Appliance SuperstoreReviews

: 3,490Excellent

4.63

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certified since: 19/06/2017
updated on: 25/06/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 19/06/2017
updated on: 25/06/2022
Catering Appliance Superstore is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Catering Appliance Superstore, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for Catering Appliance Superstore

459 verified reviews in the last 12 months

3,490 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


4 days ago
This company are excellent and a pleasure to deal with. Real people who answer the phones not answer machines or virtual assistants. They put there customers first, they return calls, and emails and even when there is a problem through no fault of there own they get involved and sort any issues. Can’t praise them enough and will definitely be buying from them again. They are worth ever bit of a 5 star review.
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the most relevant critical review


21 days ago
Very unhelpful, they are only agents (middle man/ broker) (not a suppliers) with no control on any thing only apology to buy time and lie. once you pay for item you are F….. they give no dam about customer. You can not even cancel the item and when you try to complain they will threaten you to deduct 25% of total bill. I will never recommend and will never buy from adexa and catering appliances both are bunch of crooks. 👎🏼👎🏼👎🏼👎🏼
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Reviews for Catering Appliance Superstore

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(3)
 Verified review
4 months ago
No helps from 2 strong men to move the freezer up just only 2 steps. I am sure they can lift the freezer easily than me. I am 67 years old. If you two can't do it, you think I can. No sympathy at all.
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Answer by Catering Appliance Superstore
4 months ago
Sorry to hear of the issues you experienced with your delivery, However the order you placed with ourselves was refunded in full at your request and we have no other orders therefore we have not delivered anything to you address. We have requested this review be investigate and removed.
 Verified review
1 year ago
Had to phone three times to chase my order and then the wrong item was delivered. Got there eventually!
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Answer by Catering Appliance Superstore
11 months ago
We're really sorry with the mix up with your order. There seemed to be a warehouse pick error! I can see that our customer service team resolved this for you. Apologies for this.
 Verified review
11 months ago
Not that I was expected.
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Answer by Catering Appliance Superstore
11 months ago
I am sorry to hear your microwave was not as expected, I can see an engineer has attended and confirmed that the microwave is working as it should be. Apologies we were unable to help with your return request but we are unable to accept used items back as per our terms and conditions.