Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.16/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 224 Trusted Shops reviews collected in the last 12 months.
In total, www.best2serve.com has already collected 934 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/06/2019
Date of order
10/06/2019
17/06/2019
All excellent, "Does what it says on the Tin"
5.00
Excellent

Date of publication
17/06/2019
Date of order
26/05/2019
17/06/2019
I have never received any receipt or information on my 3 year contract. Hope you can rectify this. Bev Adams (Mr)
1.00
Very Poor

Date of publication
15/06/2019
Date of order
21/03/2019
15/06/2019
Cant beat Mcafee
5.00
Excellent

Date of publication
15/06/2019
Date of order
07/06/2019
15/06/2019
Great easy transaction
4.67
Excellent

Date of publication
13/06/2019
Date of order
06/06/2019
13/06/2019
Fair value
5.00
Excellent

Date of publication
13/06/2019
Date of order
04/06/2019
13/06/2019
All went smoothly from ordering through to delivery.
5.00
Excellent

Date of publication
12/06/2019
Date of order
04/06/2019
12/06/2019
I made a mistake and it was resolved quickly
5.00
Excellent

Date of publication
10/06/2019
Date of order
26/05/2019
10/06/2019
The rating I have given to this the company reflects the service given on ordering a CD disc to so that I could start to run my newly purchased inkjet printer.
The disc delivery was prompt and well packed. The customer service team kept me well informed of its progress for delivery.
Dansafety
5.00
Excellent

Date of publication
10/06/2019
Date of order
03/06/2019
10/06/2019
Bendigedig
5.00
Excellent

Date of publication
10/06/2019
Date of order
20/05/2019
10/06/2019
ordered and received online, no problem
unfortunately the software is not fully doing its job as I required
3.67
Good

Date of publication
07/06/2019
Date of order
31/05/2019
07/06/2019
Straightforward and handled my query in a timely and positive manner.
4.00
Good

Date of publication
06/06/2019
Date of order
06/06/2019
06/06/2019
Did not arrive in the 10 days as stated. nor within 14 days but got a refund so thanks for that.
1.00
Very Poor

www.best2serve.com replies: 07/06/2019
We are very sorry that the ordered recovery kit never arrived but would like to inform you that we will soon start with a pilot project to ship the recovery kits with express shipment (and a tracking number) in the near future to prevent these kind of delayed deliveries.

Date of publication
04/06/2019
Date of order
21/05/2019
04/06/2019
It was everything I expected it to be.
5.00
Excellent

Date of publication
03/06/2019
Date of order
26/05/2019
03/06/2019
Didnt have any problems everything went very smoothly
5.00
Excellent

Date of publication
02/06/2019
Date of order
25/05/2019
02/06/2019
Just pretty good tbf simple and easy
5.00
Excellent

Date of publication
31/05/2019
Date of order
23/05/2019
31/05/2019
Excellent Service.......
5.00
Excellent

Date of publication
30/05/2019
Date of order
20/05/2019
30/05/2019
Was told will take up to 10 days well 10 days has come and gone. NO GOODS RECIEVED. Why when I rang a London phone number did I end up talking to someone in The Netherlands and payment was made to Romania? Not a happy Bunny.
Not what one would expect from a company like H.P.
1.00
Very Poor

www.best2serve.com replies: 31/05/2019
We would like to confirm that the delivery of the HP recovery kit can take up to 10 business days. We would like to point out that this information is also shown on the product page- https://www.best2serve.com/en-gb/page/rcd_landing We are very sorry for the fact that the delivery is taking longer than you expected.

Date of publication
28/05/2019
Date of order
20/05/2019
28/05/2019
very helpful with problems i had sorted out blyamicallbly
5.00
Excellent

Date of publication
27/05/2019
Date of order
20/05/2019
27/05/2019
All ok so far
4.00
Good

Date of publication
27/05/2019
Date of order
11/05/2019
27/05/2019
excellent service cant complain.
5.00
Excellent

Date of publication
24/05/2019
Date of order
17/05/2019
24/05/2019
Excellent customer service and fantastic delivery service.
5.00
Excellent

Date of publication
23/05/2019
Date of order
16/05/2019
23/05/2019
good
5.00
Excellent

Date of publication
23/05/2019
Date of order
08/05/2019
23/05/2019
no comment
4.33
Good

Date of publication
20/05/2019
Date of order
23/04/2019
20/05/2019
very good
5.00
Excellent

Date of publication
17/05/2019
Date of order
02/05/2019
17/05/2019
goods not as good as i expected.to say they are from HP and were expensive.
2.67
Fair

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Excellent.
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Have no complaints whatsoever which is why I gave this a 5 star rating
5.00
Excellent

Date of publication
16/05/2019
Date of order
09/05/2019
16/05/2019
Very impressed with McAfee. Excellent customer service.
5.00
Excellent

Date of publication
15/05/2019
Date of order
08/05/2019
15/05/2019
Great
5.00
Excellent

Date of publication
14/05/2019
Date of order
30/04/2019
14/05/2019
Still waiting
2.33
Poor

www.best2serve.com replies: 15/05/2019
We can inform you that we have sent the warranty contract on the 1st of May. We just have resent it and we advise you to verify your spam folder. When you are waiting for anything else, please contact us via helpdesk@best2serve.com. Best regards, Judith, Best2serve

Date of publication
14/05/2019
Date of order
07/05/2019
14/05/2019
They did what they say they would do
5.00
Excellent

Date of publication
13/05/2019
Date of order
13/05/2019
13/05/2019
Still Can't Get It To Work.?
5.00
Excellent

www.best2serve.com replies: 14/05/2019
Unfortunately we are not able to help you with technical questions or issues. We would like to advise you to call HP technical support at 0207 660 3115. Sincerely, Judith, Best2Serve

Date of publication
12/05/2019
Date of order
05/05/2019
12/05/2019
Fine
5.00
Excellent

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
I cannot really make a judgement at this point of time as feel a bit disappointed by my experience with Best2Serve. Two reasons for this firstly I have not used them as yet for any repairs secondly their literature did not clearly explain that the 2 year extended warranty I was purchasing for peace of mind was really only 1 additional year as it included the first year of purchase.
3.00
Fair

Date of publication
11/05/2019
Date of order
04/05/2019
11/05/2019
Pleased with the results
5.00
Excellent

Date of publication
10/05/2019
Date of order
03/05/2019
10/05/2019
OK but I have had limited experience
5.00
Excellent

Date of publication
09/05/2019
Date of order
02/05/2019
09/05/2019
Easy transaction.
5.00
Excellent

Date of publication
08/05/2019
Date of order
30/04/2019
08/05/2019
you have charged for two policies of which do not cover my problem
2.33
Poor

www.best2serve.com replies: 09/05/2019
We regret that the technical phone support didn't solve your issue. Both orders have been refunded and you have been informed by email. Best regards, Judith, Best2serve

Date of publication
08/05/2019
Date of order
30/04/2019
08/05/2019
you have charged me for two policies which do not cover any of the problems
2.33
Poor

Date of publication
08/05/2019
Date of order
23/04/2019
08/05/2019
the software cd that arrived I put into my computer and my printer now works like a dream, thanks a lot.
5.00
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
johan.hereijgers@ingrammicro.com
www.best2serve.com
Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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