Certificate for www.best2serve.com

No. X1C31306772B67DC9F52A556CC59E6FA5
 

Approved on
17/10/2014
Valid until
16/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for www.best2serve.com



Good

4.24/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 265 Trusted Shops reviews collected in the last 12 months.
In total, www.best2serve.com has already collected 1,014 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
23/08/2019
Date of order
16/08/2019
23/08/2019
made an error and ordered same item twice,very grateful to customer service for notifying me and correcting problem.
5.00
Excellent

Date of publication
22/08/2019
Date of order
15/08/2019
22/08/2019
Have no complaints
5.00
Excellent

Date of publication
21/08/2019
Date of order
14/08/2019
21/08/2019
Does what it says on the tin
5.00
Excellent

Date of publication
21/08/2019
Date of order
14/08/2019
21/08/2019
Easy to sign up, yet to see how the service delivers.
5.00
Excellent

Date of publication
20/08/2019
Date of order
12/08/2019
20/08/2019
Simply good and fast ordering and delivery
5.00
Excellent

Date of publication
19/08/2019
Date of order
19/08/2019
19/08/2019
The requested service was a service call, but after paying there was no call from HP, nor any indication of how the service call was going to be delivered. Actually, I would like my money back, please.
1.00
Very Poor

www.best2serve.com replies: 20/08/2019
We would like to inform you that we have sent you an email with the phone number and service code on the 12th of August. We just have resent it, please verify your spam folder. For further details you can contact us on helpdesk@best2serve.com. Best regards, Judith, Best2serve

Date of publication
18/08/2019
Date of order
11/08/2019
18/08/2019
This was an OK service
4.00
Good

Date of publication
17/08/2019
Date of order
07/08/2019
17/08/2019
Brought the extra warranty for extra protection, quick, seamless and brought online and had the guarantee/warranty within a day and am now happy that the computer has that extra guarantee on top and would recommend it to anyone if they want the extra protection.
It also helped with the discount so went for the 2 years which is even better.
5.00
Excellent

Date of publication
16/08/2019
Date of order
09/08/2019
16/08/2019
Fantastic
5.00
Excellent

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
Fast, efficient, and responsible.
5.00
Excellent

Date of publication
14/08/2019
Date of order
07/08/2019
14/08/2019
Easy transaction
5.00
Excellent

Date of publication
13/08/2019
Date of order
05/08/2019
13/08/2019
i found my experience excellent, and found it very easy to set everything up THANKS VERY MUCH
5.00
Excellent

Date of publication
13/08/2019
Date of order
06/08/2019
13/08/2019
Everything done on the internet no delivery or customer service
5.00
Excellent

Date of publication
11/08/2019
Date of order
28/07/2019
11/08/2019
Sent the wrong item, tried contacting customer service and still no reply. I just have a really expensive USB stick. Very disappointed.
2.00
Poor

Date of publication
10/08/2019
Date of order
05/06/2019
10/08/2019
Never received terrible
1.00
Very Poor

www.best2serve.com replies: 12/08/2019
Based on your email that you didn't receive the order we created a free replacement order. We have tracked this new order and we can see that it has been delivered on the 27th of June and signed for by J GOWIN. Best regards, Judith, Best2serve

Date of publication
09/08/2019
Date of order
01/08/2019
09/08/2019
Very good service
5.00
Excellent

Date of publication
08/08/2019
Date of order
15/07/2019
08/08/2019
Very happy
5.00
Excellent

Date of publication
06/08/2019
Date of order
26/07/2019
06/08/2019
Very helpful staff on the twice I had to call them in one week, for different problems.
5.00
Excellent

Date of publication
06/08/2019
Date of order
28/07/2019
06/08/2019
none
5.00
Excellent

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Can't even register
1.00
Very Poor

www.best2serve.com replies: 06/08/2019
We would like to inform you that via https://support.hp.com/gb-en/warrantyresult/hp-15-bw000-laptop-pc/15551418/model/17053437?sku=2CU84EA you can view your extended warranty. For further questions, please contact helpdesk@best2serve.com.

Date of publication
05/08/2019
Date of order
29/07/2019
05/08/2019
Not used the company yet so cannot comment on the going sa part yet.
4.00
Good

Date of publication
04/08/2019
Date of order
28/07/2019
04/08/2019
Excellent fast service
5.00
Excellent

Date of publication
03/08/2019
Date of order
27/07/2019
03/08/2019
no comment n/a
5.00
Excellent

Date of publication
31/07/2019
Date of order
24/07/2019
31/07/2019
good job
5.00
Excellent

Date of publication
30/07/2019
Date of order
07/07/2019
30/07/2019
No issues and went fine
5.00
Excellent

Date of publication
29/07/2019
Date of order
29/07/2019
29/07/2019
There was a Date Error on the Warranty but the HP Support resolved the issue very quickly and efficiently
5.00
Excellent

Date of publication
27/07/2019
Date of order
20/07/2019
27/07/2019
I had a query and am still awaiting an answer
4.00
Good

Date of publication
25/07/2019
Date of order
18/07/2019
25/07/2019
Best2serve expedited a refund immediately with no questions asked. They really are Best To Serve
5.00
Excellent

Date of publication
24/07/2019
Date of order
16/07/2019
24/07/2019
Prompt courteous very professional service.
Thanks
5.00
Excellent

Date of publication
23/07/2019
Date of order
16/07/2019
23/07/2019
Very efficient telephone support
5.00
Excellent

Date of publication
22/07/2019
Date of order
15/07/2019
22/07/2019
The item arrived on Saturday and the program was very easy to upload
5.00
Excellent

Date of publication
20/07/2019
Date of order
13/07/2019
20/07/2019
good quick service
5.00
Excellent

Date of publication
20/07/2019
Date of order
10/07/2019
20/07/2019
Very good service
5.00
Excellent

Date of publication
19/07/2019
Date of order
11/07/2019
19/07/2019
The only thing that let the service down was not being contacted about the pick up address .This meant they tried to pick up the computer when everyone at work. I tried to change the details on line but this service was unavailable. The phone lines are too busy which meant i had to hold on for half an hour on one call. i had to wait ages each time i called.
4.67
Excellent

Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
Fast and informative
4.00
Good

Date of publication
19/07/2019
Date of order
09/07/2019
19/07/2019
very pleased.
5.00
Excellent

Date of publication
19/07/2019
Date of order
12/07/2019
19/07/2019
very good srvices
5.00
Excellent

Date of publication
18/07/2019
Date of order
11/07/2019
18/07/2019
Product worked perfectly...bit awkward having to sign for it though, I was working and had to redirect which added a day to my wait even though I paid for express delivery
4.67
Excellent

Date of publication
18/07/2019
Date of order
10/07/2019
18/07/2019
Can't comment as yet due to purchase not used .
3.00
Fair

Date of publication
18/07/2019
Date of order
08/07/2019
18/07/2019
Goods delivered within advised timing
4.67
Excellent

www.best2serve.com

www.best2serve.com was certified by Trusted Shops on 17/10/2014.

Contact
Energieweg 2
5145NW Waalwijk
Netherlands
johan.hereijgers@ingrammicro.com
www.best2serve.com
Owner
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorized representative
Reinder van der Werf
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with www.best2serve.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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