best2serve.com

Reviews:

i had clicked on Icon to upgrade to new email, but when i did so i didn't like it -so i phoned (as a disabled senior citizen) your disability helpline -the first person to help (because it was my request to revert to the conventional email settings, took a little long but that was fine -however, your icon to try the new Outlook Email Setting is too near other icons at top of page and being disabled, i inadvertently clicked on the icon again -however because your first agent had made the switch back to the original email setting, your second agent was able to do this much quicker BUT the following day, despite being very careful NOT to click on icon, it defaulted and i had to phone your disability service again. on each occasion i phoned i had very professional and polite agents, who were experienced to right the problem SO MY CRITICISM IS NOT WITH THEM, BUT WITH YOUR EMAIL PAGE -as a disabled person, i can only sit at the laptop for a limited period -i tried to follow your instructions myself about reverting to conventional email but could not -that's why i called your agents. It seems that, however much i want to revert to conventional email, your default system forces me to use your new system and there should be a choice. I get ENOUGH ADVERTS, without getting new ones each time coming into my inbox -i don't know how to 'SEARCH' emails under a name and the new Outlook email is not to my liking, SO IT IS NOT YOUR AGENTS I CRITICISE BUT YOUR NEW EMAIL PRESENTATION -I WOULD LIKE SOMEONE TO CONTACT ME ABOUT THIS -mavesalter@hotmail.co.uk or 020 8398 1797 thank you

I ordered my laptop to be repaired on the 17th of October. I was told it would take 5 to 15 business days. I then received an email that there was a parts shortage and will be delivered around the 20th of November. I deemed this to be unacceptable as I am a university student who relies on their laptop and was promised it would take a maximum of 15 business days. I then called your support team on the 26th of October and explained the situation to a man called Joshua. He then told me that the product would be delivered before the 30th of October. I triple checked and he continued to say this delivery date. I then received an email on the 30th of October saying that its new estimated delivery was the 2nd of December. Which is over 40 business days from when I placed the order. In my eyes this is unacceptable and I should either receive a replacement laptop whilst mine is under repair over the promised time period. Or a new laptop completely. I am a university student who need their laptop for their course and instead of doing work I have been dealing with your team. I have been blatantly lied to by Joshua, a member of your team which I find unacceptable, I have been promised calls to be returned by supervisors which have never happened. It is not the consumers fault that you are experiencing a parts shortage and as a service you should be responsible for finding a solution. I expect this problem to be sorted out ASAP and I want to hear back as soon as possible.