best2serve.comReviews

: 1,403GoodCertified

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Contact
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf

Reviews for best2serve.com

4.16/5.00
Good
How is the rating calculated?

311 reviews in the last 12 months

65 %
15 %
3 %
5 %
12 %
1,403 total reviews

What other customers say about their experience with best2serve.com

Filter 
2 days ago
perfect transaction
 Verified review|
2 days ago
The guidance of your agent was excellent. He told me what to do with the printer, step by step. Made me feel confident that he knew exactly what he was doing. He was very knowledgeable and very smart. Also, very polite, friendly and had a very intelligent sense of humour. Mainly he was an excellent professional. Thank you very much for your help.
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3 days ago
Best2Serve are a bunch of scam artists! You pay Best2Serve money on for HP support. Rather than being able to speak to human being, constantly have to go down Virtual agent route time and again, which did not fix my printer problem! Once was told online to send WhatsApp text support, I did on 16Nov, HP Ireland support, and guess what, got no response to my WhatsApp query. Best2Serve themselv
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4 days ago
You've asked for a review of your customer service but you have not done anything yet. I bought an extended warranty and so far I haven't made a claim so how can I comment on your service.
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Answer by best2serve.com
2 days ago
Thank you for your comment. We hope to be of assistance in case you run into trouble with your HP hardware.
4 days ago
excellent service
 Verified review|
4 days ago
I have a HP laptop and printer. The printer has been a source of frustration for some time and is again, despite many hours on the phone to HP Support Agents (and at a cost to me for phone calls) is not linking with my laptop yet again. The Support Agents were very helpful and did get the printer working but that only lasted 1.5 days. Very disappointed and feel let down by having a HP Printer
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5 days ago
Worked perfectly
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6 days ago
Not had any reason to use so comment not possible
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7 days ago
Very satisfied with the service of Best2Serve
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8 days ago
I booked and paid on line for an HP Warranty Extension contract. it was very straightforward to process so very pleased DW
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9 days ago
Took a few days for the extended warranty to show on my Laptop but everything worked out ok. Excellent help desk.
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9 days ago
Easy to arrange and everything was fine.
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11 days ago
The documentation for the warranty extension arrived promptly by email. Thank you.
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13 days ago
Very good for your money
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14 days ago
Customer service don't even pick up my call.
 Verified review|
Answer by best2serve.com
11 days ago
Please call the HP Technical Support number 0207 660 0596 and get instant access to a certified HP technician with your unique support code. You can call them from Mon - Fri 08.30 - 18.00
15 days ago
Took quite a while to deliver but items all fine.
 Verified review|
15 days ago
whilst the service was good, the problem I had with my printer should have been handled by the print and scan doctor and I could have avoided the extra charge
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15 days ago
Easy to use. excellent delivery. would definitely use again if necessary.
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17 days ago
I have not received my delivery unless it goes straight onto my computer. McAfee keeps popping up on my system to renew but i could have swore it was in with best2serve service, I don't want to pay for it twice!!! or is McAfee Separate ?
 Verified review|
17 days ago
According to a HP adviser this Care Package does not cover the issue that I am faced with. It does not resolve my problem and this was not stated in your exclusions under the terms. Additionally, I bought the package directly from my HP account, this Care Package is still not reflected on my account. My HP account still prompts for me to purchase a Care Package. Been quick to debit my a/c though
 Verified review|