best2serve.comReviews

: 1,478GoodCertified

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Contact
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf

Reviews for best2serve.com

4.18/5.00
Good
How is the rating calculated?

344 reviews in the last 12 months

65 %
16 %
3 %
5 %
11 %
1,478 total reviews

What other customers say about their experience with best2serve.com

Filter 
15 days ago
Good
 Verified review|
16 days ago
Lets hope we don't have to use the service, to early to make any further comments
 Verified review|
16 days ago
Placed this support order, thought it was with HP, turned out to be with a supplier, so not sure how good this will be. Took them a couple of days to confirm the order had been progressed.
 Verified review|
17 days ago
Awful service. Took my money at the weekend without letting me know they were closed until I had paid them and then when they were open, I spent an hour on hold trying to talk to someone. The person I eventually spoke to was on his first day and couldnt help fix the issue. I have asked for a refund but had no reply as yet.
 Verified review|
Answer by best2serve.com
4 days ago
We regret that it was not clear that in the weekend our servicedesk is closed. We have informed you this as well previous by email. We didn't receive any reply on that mail with a refund request. If it is the case that our colleague could not help you because it is his first day, you will always be called back by us. Best regards, Judith, Best2serve.
19 days ago
good &very helpfull
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20 days ago
Staff very pleasant and helpful. Have used them for a few years now and will continue as their service is excellent.
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21 days ago
Very quick delivery and installation
 Verified review|
22 days ago
A good back up service from Hewlett Packard and well worth the price for extra protection and HP knowhow to keep your Laptop in tip top condition.
 Verified review|
1 month ago
I have purchased this support pack as the 6 month guarantee had lapsed due to unforseen circumstances, it has given me the chance to feel that if I need support for the next year I can use it.
 Verified review|
1 month ago
Only for warranty extension with HP
 Verified review|
1 month ago
very good
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1 month ago
All fine
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1 month ago
Delivery was quick I only purchased a one of warranty and didn't know I could Purchase a warranty for a year Can't comment on customer service as I haven't contacted them
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1 month ago
Immediate delivery.
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1 month ago
Haven't used the service yet. Don't really know. Took up extension because new computer isn't the greatest, has strange behaviour which is worrying on a new computer and doesn't live up to sales patter on purchase! .
 Verified review|
1 month ago
I have given the above scores because there is no way to evaluate this guarantee until it is required, hopefully it won't be. However I am concerned that you have sent me two emails with preordained questions which do not readily relate to the product I think I purchased, now I have my doubts as to the validity of this purchase and why you require its evaluation.
 Verified review|
Answer by best2serve.com
1 month ago
We would like to inform you that the evaluation is for the overall service so not only for the product itself. We can confirm that the warranty extension is active and registered. Best regards, Judith, Best2serve
1 month ago
Provides an efficient service. Supplying a product that is good value for money.. Easy to purchase without leaving your desktop
 Verified review|
1 month ago
Not applicable
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1 month ago
The only difficulty was getting the documentation confirming additional guarantee. It seemed to take a while.
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1 month ago
Having difficulty in your Team knowing my Repair Plan. Three times or more I have sent details. Even phoned to ask when last payment due. Advisor found it immediately and told me 14 December, 2020. You know sent me e-mail asking for the Direct Debit reference which you collect every month, I have paid you £149.99 which you say you cannot find Reference Number 1164665455
 Verified review|
Answer by best2serve.com
1 month ago
We have tried several times to contact you by phone to provide you with more information, but unfortunately you were not available. We have left a voicemail for more information. Best regards, Judith, Best2serve