www.best2serve.comReviews

: 1,152GoodCertified

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Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf

Reviews for www.best2serve.com

4.32 / 5.00
Good
How is the rating calculated?

318 reviews in the last 12 months

72 %
11 %
4 %
4 %
9 %
1,152 total reviews

What other customers say about their experience with www.best2serve.com

Sort order Latest first 
2 months ago
Excellent usual service
 
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2 months ago
all satisfactory
 
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2 months ago
To be fair I cannot test their services until I need to use their warranty service. I did expect the warranty to show on the HP support app on my laptop but it doesn't. I have emailed them twice about this and didn't even get a reply on either occasion, which is very poor on their part, hence the one stat for customer service.
 
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2 months ago
fast and efficient service
 
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2 months ago
Don't wish to comment at present as I have not received my product back from the repair team.
 
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2 months ago
Everything dealt with easily and quick
 
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2 months ago
No long delays answering the phone. Expert technicians very helpful and user friendly Call backs at agreed time and dates. Excellent service - thank you.
 
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Prompt and efficient I could not have asked for anything more
 
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2 months ago
well done
 
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2 months ago
Easy to purchase and with great support
 
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This seems a bit daft to me as I only bought and paid for an extended warranty, something I never hope to use
 
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Somewhat disappointed to hear after nearly three weeks that my order has been summarily cancelled.
 
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 Answer by www.best2serve.com
2 months ago
Dear Mr, We are truely sorry for the inconvenience. Best regards, Mireille, Customer Service Best2Serve
2 months ago
had to pay before I could get speaking to anyone other than a ROBOT and then the first thing I had to confirm was that I was buying your ink before I recieved any help. HP do not care about customer service just increasing their bank balance. Shocking service, will not purchase HP products again
 
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 Answer by www.best2serve.com
2 months ago
Dear Ms, Thank you for your review. We are sorry to hear that you did not have a good customer experience contacting our help desk. We do hope your initial problem was solved by us. Best regards, Mireille, Customer Service Best2Serve
Nothing to add - all excellent
 
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Am happy, thank you s.M
 
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2 months ago
I had to order a recovery pack after update failed and managed to wipe drive, it arrived in excellent time and was installed correctly within a couple of hours. No complaints whats so ever many thanks
 
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2 months ago
Ordered a warranty extension for a product purchased Jan 2019 with warranty set to expire Jan 2020 and for no reason at all the original warranty date was set back to start from October 2018 and the new warranty set from this start date. The other, identical laptop purchased at the same time had its warranty updated without issue. Needless waste of time. Very poor service. Not recommended.
 
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Have no idea how McAfee is installed, supported, or even used. After speaking to your staff today I wish to cancel this worthless contract immediately and expect a full refund in due course. I am appalled at the service HP has provided and will never purchase HP products again based on this experience.
 
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2 months ago
Overall well pleased so far.
 
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2 months ago
My only issue was that the early warning of my 1 hour delivery time slot was never received when the lap top was picked up. However this was rectified for the return of the repaired item. Other that that this was dealt with efficiently, courteously and with no fuss. Thank you
 
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