best2serve.comReviews

: 1,478GoodCertified

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Contact
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf

Reviews for best2serve.com

4.18/5.00
Good
How is the rating calculated?

344 reviews in the last 12 months

65 %
16 %
3 %
5 %
11 %
1,478 total reviews

What other customers say about their experience with best2serve.com

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2 months ago
Does what it says on the tin
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2 months ago
Whist there is a charge for this service, they are quick and efficient and get you up and running without fuss. My operative was pleasant and helpful. Rang me a couple days after to make sure everything was ok. Good service.
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2 months ago
Answered every e-mail. As I have Autism, and did not understand all the communications. So had to send several times. We got there in the end!
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2 months ago
Easy to use the site and quick delivery
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2 months ago
A way of getting excellent support, which on the occasions I have contacted HP, have always been professional and friendly, they even follow up to see all is well. A great customer experience.
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2 months ago
The support given was courteous and knowledgable with promises to phone me back being honoured
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2 months ago
I HAVE ONLY JUST TAKEN OUT A 2 YEAR SERVICE WITH BEST 2 SERVE SO IT IS VERY EARLY TO SCORE BUT THE COMUCATION I HAVE HAD SO FAR IT WAS A VERY GOOD EXPERINCE
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2 months ago
I was impressed with the services provided in this support managing tool provided through HP. It's delivery and installation was quick and efficiently carried out. And my browsing through its contents gave me some comfort that help would be on hand, when any harrowing situation may arise. Many thanks.
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2 months ago
excellent service
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2 months ago
I don’t comment
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2 months ago
Great service, dealt with my complaint and delivered the replacement as promised. Thank you !
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2 months ago
All Excellent!!
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2 months ago
Excellent service all round and a personal thank you to Margaret who dealt with my issue for her professionalism.
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2 months ago
Since it was bought my computer has stopped working Would you inform HP, please?
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Answer by best2serve.com
2 months ago
In case of a device failure, we would like to ask you to call the HP Technical Support team at 0207 660 0596, so they can remotely fix your issue. If it turns out to be a hardware issue, the technical agent will arrange a free pick-up of your device. Date and address of your choice. Best regards, Customer Service Best2Serve
2 months ago
Excellent, price was worth it and they done it all for me. Was sceptical at first but turned out legitimate, checked HP account and now have warranty added. Will definitely use again.
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2 months ago
perfect transaction
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2 months ago
The guidance of your agent was excellent. He told me what to do with the printer, step by step. Made me feel confident that he knew exactly what he was doing. He was very knowledgeable and very smart. Also, very polite, friendly and had a very intelligent sense of humour. Mainly he was an excellent professional. Thank you very much for your help.
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2 months ago
Best2Serve are a bunch of scam artists! You pay Best2Serve money on for HP support. Rather than being able to speak to human being, constantly have to go down Virtual agent route time and again, which did not fix my printer problem! Once was told online to send WhatsApp text support, I did on 16Nov, HP Ireland support, and guess what, got no response to my WhatsApp query. Best2Serve themselv
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Answer by best2serve.com
2 months ago
We apologize for the bad experience you have had and would like to confirm that the amount paid has been credited to your account. In addition, we have asked the responsible department to have a look at the current customer journey and make sure the required improvements will be made soon now. Best regards, Customer Service Best2Serve
2 months ago
You've asked for a review of your customer service but you have not done anything yet. I bought an extended warranty and so far I haven't made a claim so how can I comment on your service.
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Answer by best2serve.com
2 months ago
Thank you for your comment. We hope to be of assistance in case you run into trouble with your HP hardware.
2 months ago
excellent service
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