The package was e-delivered as expected.
There was no real customer service except for the automated system, so difficult to truly answer that one.
2021-09-04T07:12:56Z 1 month ago
2021-08-31T14:57:37Z 2 months ago
I purchased an extended guarantee for my PC, not sure how you rate that until you need to use it!
2021-08-27T16:29:28Z 2 months ago
Good, but also room for improvement
2021-08-20T10:08:26Z 2 months ago
The technician was able to partially resolve the communication problem between my HP laptop and my HP printer, but I had to follow this work up myself in order to completely resolve it. All is well now.
2021-07-29T07:57:03Z 3 months ago
good service and product
2021-07-26T22:31:21Z 3 months ago
Good product at a good price.
2021-06-22T14:27:26Z 4 months ago
7 days have passed and I have not been able to receive my ordered goods.
But I spoke to one of your excellent customer care persons on the telephone. He is excellent and keeps him he is good at reducing customers anger and frustration.
2021-06-14T20:59:14Z 5 months ago
This was not "Goods" with "Delivery", being the extension of cover for my laptop, so I can only rate "Customer service", which presently seems to be fine.
My HP Laptop battery 'failed' on the day after the warranty expired! Currys 'Team Knowhow' still honoured the warranty and replaced the battery! I checked if a Currys extended warranty would cover the battery: It doesn't. I took out the HP extended warranty, which does cover the battery. The support from HP sales made the extended warranty purchase a simple process, with answers to my questions.
Rating a item I’ve only just bought is pretty pointless. Apart from it arrived on time and it works.
I can’t rate the customer service as I haven’t had to contact them.
The laptop feels plasticky and I’d prefer my previous HP keyboard.
One fault is you have to unplug any external drives when you power it off, otherwise the battery will be drained.
2021-03-25T15:51:12Z 7 months ago
Delivered on time and packaging was in good condition - courteous delivery and followed instructions
2021-03-23T09:33:47Z 7 months ago
Excellent turnround - repair was completed very quickly and my laptop is working fine. Generally very good communication. The service was expensive but worth it. The one aspect that was not so good was the pickup service where the courier did not arrive on the day given - only on the next day - and no pickup time was given so we had to make sure someone was in for most of two days.