I was nervous about using best2serve. My laptop is my lifeline to the outside world so I dreaded losing it for a long while. But Best2serve talked about what would happen and when, how long it would probably take and generally made me easier about using them. Their response time was fast and they actually were quicker to return my healed laptop than I expected. well done!
Customer service was fantastic from the start to completion. Friendly, helpful and knowlegable. My PC was collected safely and returned without hassle. I had included a note with my package to say I was unable to find the moniter power cable and could they advise me of a replacement. When, they returned my unit, they had sent me a replacement cable, free of charge! HP are trustworthy and reliable!