www.best2serve.comReviews

: 1,152GoodCertified

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Contact
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf

Reviews for www.best2serve.com

4.32 / 5.00
Good
How is the rating calculated?

318 reviews in the last 12 months

72 %
11 %
4 %
4 %
9 %
1,152 total reviews

What other customers say about their experience with www.best2serve.com

Sort order Latest first 
2 months ago
To be fair I cannot test their services until I need to use their warranty service. I did expect the warranty to show on the HP support app on my laptop but it doesn't. I have emailed them twice about this and didn't even get a reply on either occasion, which is very poor on their part, hence the one stat for customer service.
 
 Verified review|
placed order paid in full and 3 weeks on still haven't received item. Was told delivery would be 7 to 10 days. A week ago e-mailed them no response yet. After posting this review another item was issued and received with in 3 days. So I have edited this review for the goods and Customer services but I have to leave delivery to 1 star
 
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3 months ago
They did not solve the issie
 
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 Answer by www.best2serve.com
3 months ago
Dear Mr. Doyle, We will send you an email asking what why technical support could not help you. Kind regards, Margret, Best2serve
4 months ago
I was not ahppy with purchasing 'up front' for advice but then not being able to get through to an advisor, when I queried it I was told that I would have to make the call and they wouldnt ring me, its not clear as to hwether I have been charged for this call and I was on the phone for an hour. When I did sppeak to an adivsor, Mark he was excellent, very helpful and solved the issue, he was great
 
 Verified review|
Very disappointed to receive a cheaper offer within hours of buying at a higher cost. If that lower cost is out there, why not offer it up front. I would not recommend your dealings in spite of liking the machine I bought. This is not good coming from a reputable company
 
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 Answer by www.best2serve.com
6 months ago
Thank you for sharing your feedback. When you send us the 2nd offer you received to helpdesk@best2serve.com, we will be able to compensate you for the price difference. Our apologies for the inconvenience caused.
7 months ago
Can't comment as yet due to purchase not used .
 
 Verified review|
Too many bodies (HP: Best 2 Serve: Trusted Team. I'm now totally confused as to which accounts I have and which of my identification details apply to which. I have received 6 special codes to cover "change of password)all of which ran out of time before I could use them. This may define me as stupid, but I'll be more careful who I buy from next time
 
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9 months ago
goods not as good as i expected.to say they are from HP and were expensive.
 
 Verified review|
I cannot really make a judgement at this point of time as feel a bit disappointed by my experience with Best2Serve. Two reasons for this firstly I have not used them as yet for any repairs secondly their literature did not clearly explain that the 2 year extended warranty I was purchasing for peace of mind was really only 1 additional year as it included the first year of purchase.
 
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10 months ago
Took too long to deliver.
 
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11 months ago
Good
 
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they did well under the circumstances
 
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