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Reviews for www.best2serve.com
4.23/5.00
Good
How is the rating calculated?
What other customers say about their experience with www.best2serve.com
I had an issue with best2serve not processing my payment as quickly as they should have and HP once they knew of the issue sorted it out promptly for me.
Verified review|
5 months ago
To be fair I cannot test their services until I need to use their warranty service. I did expect the warranty to show on the HP support app on my laptop but it doesn't. I have emailed them twice about this and didn't even get a reply on either occasion, which is very poor on their part, hence the one stat for customer service.
Verified review|
placed order paid in full and 3 weeks on still haven't received item. Was told delivery would be 7 to 10 days. A week ago e-mailed them no response yet.
After posting this review another item was issued and received with in 3 days. So I have edited this review for the goods and Customer services but I have to leave delivery to 1 star
Verified review|
6 months ago
They did not solve the issie
Verified review|
Answer by www.best2serve.com
6 months ago
Dear Mr. Doyle, We will send you an email asking what why technical support could not help you.
Kind regards, Margret, Best2serve
7 months ago
I was not ahppy with purchasing 'up front' for advice but then not being able to get through to an advisor, when I queried it I was told that I would have to make the call and they wouldnt ring me, its not clear as to hwether I have been charged for this call and I was on the phone for an hour. When I did sppeak to an adivsor, Mark he was excellent, very helpful and solved the issue, he was great
Verified review|
Very disappointed to receive a cheaper offer within hours of buying at a higher cost. If that lower cost is out there, why not offer it up front. I would not recommend your dealings in spite of liking the machine I bought. This is not good coming from a reputable company
Verified review|
Answer by www.best2serve.com
9 months ago
Thank you for sharing your feedback. When you send us the 2nd offer you received to helpdesk@best2serve.com, we will be able to compensate you for the price difference.
Our apologies for the inconvenience caused.
10 months ago
Can't comment as yet due to purchase not used .
Verified review|
Too many bodies (HP: Best 2 Serve: Trusted Team. I'm now totally confused as to which accounts I have and which of my identification details apply to which. I have received 6 special codes to cover "change of password)all of which ran out of time before I could use them. This may define me as stupid, but I'll be more careful who I buy from next time
Verified review|
Reviews for www.best2serve.com
4.23/5.00
Good
How is the rating calculated?
Trustmark for www.best2serve.com
Status:
certified since: 17/10/2014
updated on: 30/05/2020
www.best2serve.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At www.best2serve.com you can use guarantee from Trusted Shops and protect up to £2,500 . Find out more
Details about www.best2serve.com
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf