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Reviews for www.best2serve.com
4.32 / 5.00
Good
How is the rating calculated?
What other customers say about their experience with www.best2serve.com
2 months ago
To be fair I cannot test their services until I need to use their warranty service. I did expect the warranty to show on the HP support app on my laptop but it doesn't. I have emailed them twice about this and didn't even get a reply on either occasion, which is very poor on their part, hence the one stat for customer service.
Verified review|
3 months ago
placed order paid in full and 3 weeks on still haven't received item. Was told delivery would be 7 to 10 days. A week ago e-mailed them no response yet.
After posting this review another item was issued and received with in 3 days. So I have edited this review for the goods and Customer services but I have to leave delivery to 1 star
Verified review|
3 months ago
They did not solve the issie
Verified review|
Answer by www.best2serve.com
3 months ago
Dear Mr. Doyle, We will send you an email asking what why technical support could not help you.
Kind regards, Margret, Best2serve
4 months ago
I was not ahppy with purchasing 'up front' for advice but then not being able to get through to an advisor, when I queried it I was told that I would have to make the call and they wouldnt ring me, its not clear as to hwether I have been charged for this call and I was on the phone for an hour. When I did sppeak to an adivsor, Mark he was excellent, very helpful and solved the issue, he was great
Verified review|
6 months ago
Very disappointed to receive a cheaper offer within hours of buying at a higher cost. If that lower cost is out there, why not offer it up front. I would not recommend your dealings in spite of liking the machine I bought. This is not good coming from a reputable company
Verified review|
Answer by www.best2serve.com
6 months ago
Thank you for sharing your feedback. When you send us the 2nd offer you received to helpdesk@best2serve.com, we will be able to compensate you for the price difference.
Our apologies for the inconvenience caused.
7 months ago
Can't comment as yet due to purchase not used .
Verified review|
7 months ago
Too many bodies (HP: Best 2 Serve: Trusted Team. I'm now totally confused as to which accounts I have and which of my identification details apply to which. I have received 6 special codes to cover "change of password)all of which ran out of time before I could use them. This may define me as stupid, but I'll be more careful who I buy from next time
Verified review|
9 months ago
goods not as good as i expected.to say they are from HP and were expensive.
Verified review|
9 months ago
I cannot really make a judgement at this point of time as feel a bit disappointed by my experience with Best2Serve. Two reasons for this firstly I have not used them as yet for any repairs secondly their literature did not clearly explain that the 2 year extended warranty I was purchasing for peace of mind was really only 1 additional year as it included the first year of purchase.
Verified review|
10 months ago
Took too long to deliver.
Verified review|
11 months ago
Good
Verified review|
11 months ago
they did well under the circumstances
Verified review|
Reviews for www.best2serve.com
4.32 / 5.00
Good
How is the rating calculated?
Trustmark for www.best2serve.com
Status:
certified since: 10/17/14
updated on: 2/29/20
www.best2serve.com is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
www.best2serve.com is checked and certified according to the Trusted Shops quality criteria
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Details about www.best2serve.com
Contact
Ingram Micro Commerce EMEA B.V.
Energieweg 2
5145NW Waalwijk
Netherlands
Trade register
Kamer van Koophandel 17230750
Authorised representative
Reinder van der Werf