Erzgebirge-PalaceReviews

Some of the goods were smashed on arrival. It looked like they tried to squeeze too much stuff into a small box.

Great company!

I love the quality and the craftsmanship on this nutcracker. The nutcracker will last many years and goes great in my collection.

The delivery was a bit late due to Corona (I think), so I understand that. The hand of the skier was broken (we glued it ourselves).

The smoker arrived quickly as promised. It was well-packed and arrived safely. The smoker is just as pictured, adorable! Love it!

Came Super fast

Shipping was very expedient and the nutcracker is absolutely beautiful!

no comment

Excellent service. Arrived in a few days. A beautiful Nutcracker. Will be getting another one next year.

I thoroughly enjoyed receiving our Reading Aunt smoker. She is exactly as advertised on the website and the craftsmanship is superb. The purchase process and communications from Erzebirge-Palace were outstanding, from purchase confirmation to delivery. Although our order was placed in the middle of one of the busiest seasons, everything worked out perfectly. Thank you!

Many thank for the wonderful products and swift delivery

Item was packed very well and shipped lightening fast! I was so happy to receive my pyramid in time for Christmas Eve, even though I had only ordered it four days prior. I would definitely order from this company again!

Great experience. She loves it.

Very fast delivery Nice product

I was shocked that this awesome nutcracker arrived by Christmas Eve. I ordered it late and didn’t even expect it until after the first of the year. It was packed well and came without any damage.

I am so happy that these figures are offered outside of Germany. My daughter loves her growing collection.

It's absolutely beautiful!

Very good quality and impressive customer service.

Arrived on time and was as advertised. I have had no experience with customer service. Thank you.

Placed order on Monday and received on Thursday. Germany to Alabama USA! Just in time for my wife’s Christmas- who was so surprised. She loves it!