Erzgebirge-Palace- Logo - reviews

Erzgebirge-Palace
Reviews:

493 reviews in the last 12 months7,389 total reviews  

4.88
Excellent
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Top positive review

4 Aug 2023
 Verified review
I bought 3 items, the teelight arch, a Santa with a penguin on a toboggan and another Santa with a small reindeer. I've collected all things penguin since I was child, the idea being I wanted to put together a tableau with penguins and a reindeer, a tree plus a snowman. If I have one observation, it is not a criticism, - the arch itself would be better if it was twice the size so more figures could be arranged on it. I intend to give the extra Santa as a Christmas gift to a friend. Everything was beautifully packaged and arrived from Germany to the UK within 5 days. The quality of the pieces is excellent, the service and packaging was likewise. Although, I speak no German I was able to order via the website as there was the option to view the website in English. I would highly recommend both the ease of use of the website and the goods themselves. As I said as the arch was smaller than I'd hoped and I have no hesitation in ordering more products from the site I intend to order another arch and more figures and I will put them on either side of my mantlepiece.

Top negative review

24 Nov 2023
 Verified review
My Santa arrived broken snd it became my job to fix it so i can give it for a gift. Not to excited about that as i now know it can fall apart again. $12 is nothing or 15% off the next order (really ??) and it good for your site. Now i also know that everything being shipped becomes my responsibility to fix it if needed. Wow. It was packed very well which points to the issue before that Really sad as I love your entire line
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Reviews for Erzgebirge-Palace

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Latest first
4 days ago
 Verified review
Quality products and made very well.
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5 days ago
 Verified review
Very nice articles. I very much like their manifacturing. The small improvement I'd suggest is to reinforce the packing of fragile articles.
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6 days ago
 Verified review
I have ordered from them multiple times. They are reliable and have very fast delivery. Never a single issue. Thank you for your wonderful service!
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6 days ago
 Verified review

German decorations

Merchandise
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7 days ago
 Verified review
Had to glue the hand back on
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8 days ago
 Verified review
Schnelle Lieferung
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9 days ago
 Verified review

Love my smoking basket maker!

Good prices, fast shipping, nicely packed product so no damage. We're very pleased!
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SA
sharon a.
stronghurst
10 days ago
 Verified review
I love their products
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11 days ago
 Verified review
Quality product Well packed so that it arrived undamaged Fast delivery
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Eileen W.
Fall City, WA
11 days ago
 Verified review

Ornaments

The workmanship of these ornaments is outstanding!
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11 days ago
 Verified review
Items purchased were amazing. Delivery was top notch!
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9 Feb 2024
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9 Feb 2024
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8 Feb 2024
 Verified review
Great products, respectable pricing, and fast shipping..
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7 Feb 2024
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sharon a.
stronghurst
6 Feb 2024
 Verified review
I just absolutely love your products and service.
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5 Feb 2024
 Verified review
I liked the quick service and the great shipping and the fact that I could find some specialty bulbs for which I've been looking a long time. Unfortunately, I ordered the wrong part - but that was my fault.
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5 Feb 2024
 Verified review
Nice products, packed well and shipped quickly.
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5 Feb 2024
 Verified review
Everything I ordered was well packaged, arrived on time and was as expected
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Eileen W.
Fall City, WA
5 Feb 2024
 Verified review
I live the craftsmanship of the items. Delivery is always quick and items packaged carefully
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