Erzgebirge-PalaceReviews

: 5,001Excellent

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Erzgebirge-Palace - Authentic German Christmas Ornaments

Authentic German Christmas Ornaments. At the Erzgebirge-Palace you will find Nutcrackers, Christmas Pyramids, Wodden Christmas Arches, Angel Figurines, Incense Smokers & Music Boxes. All items are Made in Germany
Contact
WIBROS GmbH
Hauptstr. 17-19/Geb. 6305
55120 Mainz
Germany
Trade register
Amtsgericht Mainz HRB 42165
Authorised representative
Marc Wiedmaier

Reviews for Erzgebirge-Palace

4.91/5.00
Excellent
How is the rating calculated?

978 reviews in the last 12 months

94 %
4 %
2 %
< 1 %
1 star
0 %
5,001 total reviews

What other customers say about their experience with Erzgebirge-Palace

Sort order Latest first 
Yesterday
I am most pleased my entire experience of purchasing from E P!
 
 Verified review|
2 days ago
This is my third order. Very nice quality. Very much satisfied. My only criticism......the shipping took a bit longer than expected.
 
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Again, wonderful quality item. The detail is excellent and the overall nutcracker is bigger than anticipated. A nice detail change vs the picture is the top part of chef hat is tilted - more realistic. Certainly a cherished part of the collection. I’ve ordered numerous pieces and noticed UPS shipping is faster than FedEx. Still very prompt shipping
 
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3 days ago
Well packaged for safe delivery - thank you!
 
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My pyramid arrived earlier than expected and in perfect shape! We lived in Germany 12 years and purchased many items made in the Erzgebirge and this is as nice if not better. The craftsmanship is amazing!
 
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An absolutely beautiful Candle Arch . I am delighted with it . As always from Erzgebirge Palace the decoration arrived very very quickly and very well packed and in perfect condition. Many thanks to all the team
 
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1 week ago
I love these Figurines they so pretty Ordering was easy and fast
 
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Fantastic! Excellent quality. The details are amazing. A loved addition to our collection.
 
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Love Erzgebirge-Palace! Great service, awesome goods and fast delivery! My husband and I both look to Erzgebirge-Palace for quality german goods for our home.
 
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1 week ago
No issues. Prompt efficient service. Well packed
 
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My tree arrived quickly, well packaged. I set it up and attached the baubles, which are a bit fiddly to get onto the hooks, but managed in the end. Nice to receive spare baubles as well, as one did break. Can't wait for Christmas now so I can display it.
 
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An absolutely beautiful Candle arch which arrived 48 hours after being dispatched. It was very well packed and in perfect condition. I am a delighted customer.
 
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2 weeks ago
I love my beautiful music box! Thank you for the wonderful service
 
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Brilliant as always
 
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2 weeks ago
Simply, precise and quick service. Excellent packing and super product. Highly recommend. We will return without doubt
 
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Thank you for taking great care packaging my order. My smoker arrived in great shape.
 
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2 weeks ago
Everything I have ordered from Erzgebirge-Palace has arrived quickly and has been of the highest quality, with no missing or broken pieces. I have never needed to use customer service because there has never been a problem. All transactions and deliveries are tracked by email, so in that sense there is excellent customer service and communication.
 
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3 weeks ago
Excellent
 
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3 weeks ago
It's ok!
 
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I am delighted with this beautiful decoration. It arrived very quickly and in perfect condition having been very well packed.
 
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