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Top positive review
12 Dec 2023
Verified review
The item arrived a day late but nothing to do with Bresser, it was due to DHL, the delivery company which sent me an email stating it would arrive between 08.44 and 09.44. Waited in all day and late in the evening got an update from DHL saying the driver could not access my road and according to the map he was a mile away from my address. I then went onto the DHL website to have it delivered to a local parcel collection shop because I was out most of the day but never got a notification it had been delivered anywhere but when I got home it was sitting on my doorstep and because I have CCTV I saw it was delivered at about 9.30 am and I arrived home at 2.30 pm. Lucky it wasn't stolen.
I'm afraid the filter arrived with an internal flaw and will have to/ be returned.
While intial communication was good, I received no notice of dispatch, therefore no tracking number and no ability to arange click and collect - hence it was left on my doorstep from where anyone could have stolen it.
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Reviews for Bresser UK
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18 Apr 2024
Verified review
Purchase of 10” Dobsonian telescope
I ordered a 10” dob a few weeks ago at a couldn’t refuse special deal price. It arrived a week later, incredibly well packed at a ridiculously low delivery cost.
It was in perfect collimating. It came with a very good 25mm plossl eyepiece.
The staff at Bresser UK were also very helpful and enthusiastic.
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8 Apr 2024
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I found the instructions a little difficult to follow. I also found it wasn't easy to get the right city nearest to me. I liked the fact that there is a lot of interesting features about it - maybe when I get more used to it I shall find it easier!
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9 days ago
Verified review
Excellent after sales service.
Prompt response to email queries.
Detailed help and advice provided.
Replacement of faulty component offered without hesitation.
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3 days ago
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Incredible customer service. I had a minor issue after purchase which they sorted incredibly helpfully.
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18 Apr 2024
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Sensor
Replacement sensor worked fine
Cost reasonable but postage excessive.
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4 Apr 2024
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Very good set of biology slides. Well produced and well mounted
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11 days ago
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12 Apr 2024
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29 Mar 2024
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Perfect shipping, on time all intact with no damage. Stay as you are !
Extremely pleased with the Bresser weather station...
Extremely pleased with the Bresser ClimateTemp NBF weather station. It was easy to set up with very good documentation. Mains or battery powered with a good bright display. The outdoor sensor also has a display which is useful. Ordering was easy and delivery quick.
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22 Jan 2024
Verified review
Even though there was a glitch in the delivery the staff at Bresser were able to go beyond the normal and intervened to ensure the problem was overcome. That’s a quality I greatly appreciated. Thanks.
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18 Jan 2024
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Outdoor sensor
Was sent a link to order the right part. Very prompt delivery. Easy to connect to my existing weather station. Very pleased with service
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20 Jan 2024
Verified review
Brilliant sales and after sales. Highly recommend.
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