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Review summary
Many customers praise the delivery speed and reliability, highlighting prompt service, and are pleased with the quality and durability of their purchases. The products are frequently described as easy to set up and use, and the process for returns and replacements is generally straightforward. Helpful and responsive customer service is also noted by several buyers. Additionally, many feel the products and service offer good value. However, some customers report delivery delays, missing items, or courier issues. There are frustrations regarding inconsistent communication about orders, stock, and delivery, as well as a lack of updates or notifications. A number of customers mention unresolved issues or unresponsive staff, while some experience confusing instructions or setup challenges, particularly with product connectivity. Minor product flaws or limitations are occasionally cited, and dissatisfaction is expressed with the costs or delays associated with returns, as well as high shipping or spare part costs.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsBresser UK
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Verified
I will award 5-stars for great communication and an offer l haven't took up (VMC260L). I own both current high range giant binoculars, BT-100 + BT-120. So finally got around to ordering the 'adapter hybrid & hybrid finder scope base' in two pairs. They sit upon each other but bizarrely the screw to attach one another is wrong size. So required using a tapping set to open thread wider. Quality control needs checking bresseruk! =GunZenBomZ=
Verified
I have had Bresser weather stations for years and am now on my third (they are vey sturdy but the wind cups are vunerable if you drop them!) I love the new look with a colour display and it’s reassuring to watch it spin in the wind (I live on the coast) Can’t fault the professional display.
Verified
Great piece of kit, simply installation, and set up ....
The synching of the external unit to the base station was straight forward, and installation kit for external unit perfect. Mostly up and running 20 mins from out of the box. One issue that took ages in fact nearly tow days was getting the base station linked to one of the preferred weather web sources. I selected Weathercloud, and followed he instruction carefully, but creating an account and adding the home base unit did take an age. But got there in the end.
I added the pool thermometer option, which was relatively easy to synch to the indoor base unit; the waterproof seal was a bit of a fiddle though.
Verified
I’m very pleased
The machine seems to be much more capable than the owner.!
So much more accurate than a measuring cylinder and my eyes I think but how can you argue with a silicon chip?
Verified
Great Customer service
I had a problem with my new base station, talked to the guys at the uk office,replacement sent to me in 2 days. first class service all round, the products are top quality.
Verified
Great product from an excellent seller, I had need to contact the seller and got a quick reply. I’m a happy customer with no issues.
Verified
The first item was faulty - the replacement item works.
The initial item was faulty. I contacted Bresser about it. You offered a refund or a new item.
I took the new item and it arrived fairly quickly - and it works properly.
I returned the faulty item.
Verified
Good customer service. Unfortunately the temperature/humidity sensor would not connect to my base station but, there was no problem in returning although had to pay the return postage.
Verified
Good hardware
I bought a 7003210 weather station, and the hardware itself was great. However, there were limitations. The software platforms that it would connect to, would only use a default "weather day" of midnight-midnight, whereas in the UK, I need 09.00-09.00. No software that would provide a 09.00-09.00 day supported Bresser :-( so unfortunately, I had to return it. Having done so though, Bresser UK were fine, and the refund was in place very quickly.
Verified
Disappointed. Could be so much better.
+ve's quick delivery, great packing and it works most of the time. not so +ve 1. LCD screen is very difficult to read see photo. 2. Why sell a weather station which uses the European DCF signal in the UK and not the UK one. This information is buried half way down the description 3. Forecasting symbols are limited to 5. nothing for drizzle, light rain, heavy rain, thunder and lighting etc. 4 Barometer is set automatically - it can't be adjusted for altitude or relative or absolute. 5. I have 2 sensors on rotation but can't stop the display showing a 3rd which doesn't exist and reads as dash's on the main station, see photo. 6. Sensor distance advertised is up to 80m. Mine is 30m with clear line of sight. I've had to reconnect them several times in 3 weeks. 6. There is no sunrise or sunset information.
Verified
I've had the more expensive weather stations in the past but part of it died on me so I was after a good and more affordable option being the bresser & so far have not been disappointed. everything works well. The only real issue was setting up the wifi connection, it took me ages until I found what I had not done and that was read ins. thoroughly as it's easy to miss that you need to bind it with WSlink app. may help if this was more highlighted, but. All in all, love the colours and very clear images. Also purchased the lightning device. everything pairs so easily with little effort. Lightning image a bit tiny so could be bigger & i've yet to find out if if a sound would or could be set for close strikes. Love it so far though. as with all things, time will tell
Verified
Was able to get the replacement part I required.
Postage cost was way to much for an item sent second class small parcel with Royal Mail
Verified
Love the screen and the presentation of the data. Very easy to download as well.
Verified
The first notification I received that the goods were being delivered was on the actual day of delivery. Thankfully I was able to rearrange my day to be in to take delivery. I received a confirmation email of the order which stated that a further notification would be send when the order was despatched. Clearly this failed as no such notification was received.
With the requirement for the customer to be available to take delivery of the order, you need to improve the information given to the customer about delivery, so that they have at least 24 hours notice that the order will be delivered, even if the actual time during that day cannot be given. The customer would then be aware that the order was on it's way.
Verified
Quick delivery of Star Diagonal and Solarix solar filter material
Quick delivery of Star Diagonal to replace damaged old one. Monthly free info on what to see in the night sky with my old Bresser refractor is very thorough. Solarix material supplied to make an efficient and reliable solar filter to fit on Objective end of the telescope.
Verified
Verified
Replacement for previous unit, so easy to install and link up, however ...... sadly it will not connectmto the previous main unit as well, which the non functioning unit would do (this is the 3rd unit I have purchased). Having a second display was really useful!
Verified
Better experience than when I ordered a microscope. I got notification of shipment of the order in advance of day of delivery. However there was a problem with the dhl delivery. The driver was seriously delayed by more than 2 hours after the delivery window. It would have been useful for the courier company to inform us of the delay.
Verified
Replacement grey wind vane
I contacted Bresser UK in November to order a replacement grey wind vane. I was told they were waiting for stock. I have finally received the replacement which was easy to fit.
I was a bit disappointed with cost of shipping @ £6.90 for something that is small in size and could have been sent 1st class for a couple of pounds.
Verified
My 5 in 1 Weather Station
Since receiving and fitting my 5 in 1 Weather station I have found it very good.
I did not realise when purchasing the unit that I could NOT share my data with internet weather websites. This was disappointing but I should have read the description closer.
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Verified Reviews
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They are not included in the overall rating. No verification measures have been taken.Contact
Bresser UK
- +49287280740
- bresseruk.com
- info@bresser.de
- Rhede, DEU
About
Bresser UK
Since BRESSER’s beginnings in 1957, our ethos has been to dig deep to consistently enable new perspectives and discoveries. As a visionary German manufacturer specialising in high-quality optics, we'v...
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