Reviews for tameson.co.uk



Excellent

4.67/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 67 Trusted Shops reviews collected in the last 12 months.
In total, tameson.co.uk has already collected 111 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
13/08/2019
Date of order
13/08/2019
13/08/2019
Fast, clear and delivery on time. Attractive products with extensive information & specs
4.67
Excellent

Date of publication
22/07/2019
Date of order
17/07/2019
22/07/2019
Had to get in touch as I had messed up with the number ordered online and spoke to a gentleman who was very polite and helpful.
4.33
Good

Date of publication
19/07/2019
Date of order
19/07/2019
19/07/2019
Did not know which solenoid valve would suit my application best. Called them and got really good advise
4.33
Good

Date of publication
03/07/2019
Date of order
03/07/2019
03/07/2019
Good guys. Already a customer for over 3 years
5.00
Excellent

Date of publication
02/07/2019
Date of order
02/07/2019
02/07/2019
Quality item, let down by poor delivery UPS, as always, fail to deliver, don’t even try, just take straight to drop off centre, and claim they tried to deliver. They are becoming a joke, and not just felt by myself.
4.00
Good

tameson.co.uk replies: 03/07/2019
It is very unfortunate that you experienced the delivery via UPS as unpleasant. We include your complaint in the evaluation with UPS to improve our service. We are happy to hear that you are satisfied with our products. Thank you for your review and for naming the points where things go wrong!

Date of publication
27/06/2019
Date of order
25/06/2019
27/06/2019
I had many questions about my solenoid selection which were all answered by the technical staff.
The valve orifice was my main issue, which I needed to be as large as possible on 3/8 BSP valve, but with my valve selection it turned out more favourable than other valves on the market.
Thanks Tameson valves for all your help.
5.00
Excellent

Date of publication
25/06/2019
Date of order
25/06/2019
25/06/2019
Deliveries are always on time. Very happy with this company
5.00
Excellent

Date of publication
21/06/2019
Date of order
21/06/2019
21/06/2019
Helpdesk with good knowledge of their products
4.33
Good

Date of publication
17/06/2019
Date of order
17/06/2019
17/06/2019
Been a customer for 3 years now and I'm mostly very satisfied with their stuff. Had to sent something back twice because it didn't fit. They were very helpful and this was not a problem
4.67
Excellent

Date of publication
11/06/2019
Date of order
11/06/2019
11/06/2019
All ok
4.67
Excellent

Date of publication
07/06/2019
Date of order
07/06/2019
07/06/2019
Excellent service and very friendly customer support via the chat.
5.00
Excellent

Date of publication
04/06/2019
Date of order
04/06/2019
04/06/2019
Great service
5.00
Excellent

Date of publication
03/06/2019
Date of order
03/06/2019
03/06/2019
Solenoid valve works like a charm, unfortunately I received it 3 days later than promised
4.00
Good

tameson.co.uk replies: 04/06/2019
Thank you for your message. We understand receiving the product later as expected is not pleasant. The UPS tracking data shows delivery succeeded on the second attempt. As the order left our warehouse in time, it shows we do not have complete power when the package arrives, which is very unfortunate. We are happy you're satisfied with the products though!

Date of publication
27/05/2019
Date of order
27/05/2019
27/05/2019
Very good service and a perfectly suitable valve for my application.
5.00
Excellent

Date of publication
23/05/2019
Date of order
21/05/2019
23/05/2019
Just the job for water the garden.
5.00
Excellent

Date of publication
22/05/2019
Date of order
22/05/2019
22/05/2019
All good, quick delivery
5.00
Excellent

Date of publication
13/05/2019
Date of order
13/05/2019
13/05/2019
Called with them in the morning and ordered the solenoid valve they advised. 2 days later it arrived and was perfect for my application
5.00
Excellent

Date of publication
06/05/2019
Date of order
06/05/2019
06/05/2019
Very good
4.00
Good

Date of publication
01/05/2019
Date of order
01/05/2019
01/05/2019
They could deliver the valves I required in half the time of my regular supplier, great
5.00
Excellent

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Ordered 2 solenoid valves. On the website the coil is mounted on the valve, but they were loose in the box. It was easy to assemble, but why are they advertised as a pack?
4.00
Good

Date of publication
26/04/2019
Date of order
26/04/2019
26/04/2019
Exactly what I needed and it works
5.00
Excellent

Date of publication
15/04/2019
Date of order
15/04/2019
15/04/2019
The solenoid valve works like a charm, but it took 3 days for the order to arrive, instead of the promised 2 days.
3.33
Fair

tameson.co.uk replies: 17/04/2019
Thank you for pointing this out. In the track and trace data it can be seen the first delivery did not succeed while there was nobody present on the delivery address. We're glad in the end you received your package and are satisfied!

Date of publication
09/04/2019
Date of order
09/04/2019
09/04/2019
Very easy ordering online, good service
5.00
Excellent

Date of publication
05/04/2019
Date of order
05/04/2019
05/04/2019
Very happy with my new electrical ball valve. Works like a charm
4.67
Excellent

Date of publication
02/04/2019
Date of order
02/04/2019
02/04/2019
Excellent. Highly recommended.
5.00
Excellent

Date of publication
29/03/2019
Date of order
29/03/2019
29/03/2019
The coil was not mounted on the valve. I had to put the coil on the valve and tighten the screw, I was expecting this to be already done.
4.33
Good

tameson.co.uk replies: 03/04/2019
Thank you for your review. The coils are not mounted on the valves, while the valve can then be easily mounted. We're happy the installing process did succeed and we are happy to welcome you again as a customer in the future!

Date of publication
20/03/2019
Date of order
20/03/2019
20/03/2019
Always delivered on time and products are of good quality.
5.00
Excellent

Date of publication
08/03/2019
Date of order
08/03/2019
08/03/2019
They know a lot about solenoid valves
5.00
Excellent

Date of publication
08/03/2019
Date of order
06/03/2019
08/03/2019
Excellent trouble free transaction.
5.00
Excellent

Date of publication
27/02/2019
Date of order
27/02/2019
27/02/2019
Will use your shop for more projects, happy customer
5.00
Excellent

Date of publication
19/02/2019
Date of order
19/02/2019
19/02/2019
super happy
5.00
Excellent

Date of publication
13/02/2019
Date of order
13/02/2019
13/02/2019
Ordered 1" valve, but the thread size is much bigger
3.00
Fair

tameson.co.uk replies: 15/02/2019
Dear sir, sorry to hear that you have ordered the wrong valve. Please get in contact with our customer service, so we can arrange a solution!

Date of publication
04/02/2019
Date of order
04/02/2019
04/02/2019
Faster than expected
5.00
Excellent

Date of publication
29/01/2019
Date of order
29/01/2019
29/01/2019
easy to search and order, quick delivery
4.67
Excellent

Date of publication
21/01/2019
Date of order
21/01/2019
21/01/2019
Good quick pain free experience.
5.00
Excellent

Date of publication
21/01/2019
Date of order
21/01/2019
21/01/2019
No problems will use again
4.33
Good

Date of publication
17/01/2019
Date of order
17/01/2019
17/01/2019
Have been a satisfied clients for years, great products and nice people to work with.
5.00
Excellent

Date of publication
07/01/2019
Date of order
07/01/2019
07/01/2019
no complaints yet
4.67
Excellent

Date of publication
02/01/2019
Date of order
02/01/2019
02/01/2019
Good prices
5.00
Excellent

Date of publication
27/12/2018
Date of order
27/12/2018
27/12/2018
I would like to thank Joren for the good support
5.00
Excellent

tameson.co.uk

Contact
Torenallee 20
5617BC Eindhoven
Netherlands
support@tameson.nl
tameson.co.uk
Owner
Tameson B.V.
Torenallee 20
5617BC Eindhoven
Netherlands
Authorized representative
Jan-Willem Pustjens
You can find reviews for other websites from this company here:
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with tameson.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.