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Review summary
Customers appreciate the product's effectiveness and build quality, with many finding it easy to set up and use. Some also note that their orders arrived promptly. However, there are reports of delayed shipments, unclear delivery timelines, and poor communication regarding orders. A number of customers also mention issues with durability, robustness, and a lack of response to queries. Some suggest that the instructions could be clearer.
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Still too easily torn even by wood with no nails.
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Easy set up , for our project much better than rigid chutes , in fact just ordered a second chute from these guys
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All good done the job , happy with product
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Used to move topsoil from the driveway to a lower patio raised bed. Once I managed to work out how to attach it at the bucket end it worked brilliantly. Real back saver.
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Great price, quick response and product works well.
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Adequate but not great
It sent with cable ties not any decent fasteners that connect to pieces together. The cable ties are weak and failed quickly. This meant the whole thing had to be set set up once again. Which was very frustrating. Also the material cuts easy.
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Best thing is the low price and the low footprint to store it. Not so great are the included carabiners and that the chute parts are connected with cable ties. Nice would be a fortified first part of the chute where the bricks hit first and better connection parts and straps. Also the way how to connect the plastic part of the chute could be made more clear or made easier.
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Ordered Wednesday 3pm for what I thought would be delivery 2 working days. Still nothing by Tuesday so I had to email to ask where it was. Poor communication….
Now trying to work from scaffold without a chute.
Costly and time consuming. Would not recommend
Reply from stort-slurf.uk
Hi Samuel,
Really sorry to read this, and completely understandable that it delayed your work.
We only heard from DPD today that a sorting error had occurred, which is why your parcel got stuck. As soon as we found out, we informed all affected customers with the choice of a new delivery or a credit. We realise this came too late for you, and that you had to chase the information yourself.
We'll follow up with you directly by email to sort this out for you.
Thank you for your patience, and apologies for the lost working time.
Team Stortslurf
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Not received yet find it where it is please and who is delivering
Reply from stort-slurf.uk
Hi John,
Really sorry to read this, and completely understandable that it delayed your work.
We only heard from DPD today that a sorting error had occurred, which is why your parcel got stuck. As soon as we found out, we informed all affected customers with the choice of a new delivery or a credit. We realise this came too late for you, and that you had to chase the information yourself.
We'll follow up with you directly by email to sort this out for you.
Thank you for your patience, and apologies for the lost working time.
Team Stortslurf
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Must have tool!
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Quick delivery, good quality also. Top service
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Haven’t received my order and no reply to emails
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Product is excellent quality and fit for purpose. Website. Advertises delivery with 48 hours to UK, but our delivery took 6 days :-(
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We have been selling the flexible scaffold chute since 2017, after starting development of this revolutionary product in 2015. Over the years, we’ve continually improved it, making it a far better alt...
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